WooCommerce Issue or Stripe Issue? setup_intent.setup_failed

[fbiganski]

Would this be a WooCommerce issue or a Stripe issue? I'm not a coder but to me, it seems Stripe is not receiving the final webhook, even though Stripe webhook integration getting 200's with no fails, but no handling of event takes place (cannot get past step 3 of 4 with new account connection).

I'm using WooCommerce Stripe Gateway and I have identical settings and connection on two websites. One website works properly but thedronecoach.com just won't make that final connection to Stripe. Thank you.

====Start Log==== webhook_endpoints request: Array ( [enabled_events] => Array ( [0] => source.chargeable [1] => source.canceled [2] => charge.succeeded [3] => charge.failed [4] => charge.captured [5] => charge.dispute.created [6] => charge.dispute.closed [7] => charge.refunded [8] => charge.refund.updated [9] => review.opened [10] => review.closed [11] => payment_intent.succeeded [12] => payment_intent.payment_failed [13] => payment_intent.amount_capturable_updated [14] => payment_intent.requires_action [15] => setup_intent.succeeded [16] => setup_intent.setup_failed )

[url] => https://thedronecoach.com/?wc-api=wc_stripe
[api_version] => 2024-06-20

)

====End Log====

[juliaamosova]

Hi @fbiganski! Thanks for reporting the issue. It looks like it may be on the Stripe side of things so I transferred he issue to the Stripe payment gateway repository for the Stripe team to take a look. Stripe folks, please feel free to transfer back.