search

woocommerce / woocommerce-google-analytics-integration

WordPress plugin: Provides the integration between WooCommerce and Google Analytics.
http://wordpress.org/plugins/woocommerce-google-analytics-integration/
172 stars 69 forks source link

Can't enable Enhanced eCommerce #122

Closed srakl closed 6 years ago

srakl commented 6 years ago

Hi, i've got everything setup for this plugin, but can't seem to enable the "Enable Enhanced eCommerce"

Everytime i check it and save, when the page refreshes it's unchecked again. I already followed the steps here https://support.google.com/analytics/answer/1009612?hl=en under "Enable Ecommerce for a view" too.

The other plugin i have installed is the "Google Analytics Dashboard for WP (GADWP)" and under the Ecommerce Tracking: i enabled the "enhanced ecommerce plugin" option too

Any idea what i'm doing wrong? Thanks untitled2 untitled3 untitled

laurendavissmith commented 6 years ago

I'm not seeing that issue on my end, what version of WooCommerce and WordPress are you running?

srakl commented 6 years ago

@laurendavissmith Sorry forgot to include that info. I'm using version 1.4.4 of the plugin too.

untitled untitled2 untitled3

johndcoy-zz commented 6 years ago

@laurendavissmith I was not able to replicate this. The plugin is working. You'll see here GA recognized that I added a product to the cart, including the product price.

Screenshot Image Link: http://cld.wthms.co/tFKIWM

Viewing the Ecommerce Overview data showed the same information.

Screenshot Image Link: http://cld.wthms.co/1rDL35

@srakl The issue you're having may be related to the payment gateway. For transaction tracking to work properly, you will need to use a payment gateway that redirects the customer back to a WooCommerce order received/thank you page.

Closing this issue. Please post any help you need on the WooCommerce Google Analytics forums and we can help you there.