Currently, in the Jetpack Setup flow, we don't support creating new accounts, which is counter-intuitive, as users who are installing Jetpack for the first time will most likely need to create a new account.
Using tracks, we can confirm this: currently, the login step is one of the biggest drops in the Jetpack Setup, as only 22% are able to finish it. From the failures, we can see that UNKOWN_USER is responsible for the biggest part of the cases.
dangermattic
commented
6 months ago
Currently, in the Jetpack Setup flow, we don't support creating new accounts, which is counter-intuitive, as users who are installing Jetpack for the first time will most likely need to create a new account.
Using tracks, we can confirm this: currently, the login step is one of the biggest drops in the Jetpack Setup, as only 22% are able to finish it. From the failures, we can see that
UNKOWN_USERis responsible for the biggest part of the cases.Relevant internal discussion p1710847254725509-slack-C03L1NF1EA3