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WooCommerce iOS app
https://www.woocommerce.com/mobile
GNU General Public License v2.0
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Bookable products available via in-app order creation but treated as simple products #12318

Closed csmcneill closed 5 months ago

csmcneill commented 8 months ago

Describe the bug When a bookable product created via WooCommerce Bookings is available for purchase, the in-app order creation allows the mobile user to add this product to an order.

However, when this type of product is added to an order in-app, all of the important details (e.g., resource, date, time) are not available options to choose from. It can still be added to the order, but:

As a result, a bookable product is treated like a simple product if it is added to an order in-app.

To Reproduce Steps to reproduce the behavior:

  1. Install and activate WooCommerce Bookings.
  2. Create a new product.
  3. Use the "Hair Salon" template available in Bookings.
  4. Publish the product.
  5. Create a new order in the Woo Mobile App.
  6. Add the product published in step 4.
  7. You will not be prompted for any additional details.
  8. Proceed through the purchase flow via any payment method (e.g., cash).
  9. Complete the order.
  10. Navigate to the edit order page for the order placed in step 9.
  11. The order will be placed, but it is not associated with a booking.
  12. Navigate to wp-admin > Bookings > All Bookings.
  13. Note that there is no booking associated with the order placed in step 9.

Screenshots CleanShot 2024-03-19 at 17 46 45@2x

CleanShot 2024-03-19 at 17 47 57@2x

IMG_8799BE1F999E-1

CleanShot 2024-03-19 at 17 49 11@2x

CleanShot 2024-03-19 at 17 49 36@2x

Expected behavior WooCommerce Bookings is not currently compatible with in-app order creation. As a result, the expectation is either:

  1. Bookable products remain incompatible and they should not be able to be added to an order in-app.
  2. Bookable products become compatible and adding one to an order will prompt the user for additional information (e.g., resources, persons, etc.) and create the booking in wp-admin.

Isolating the problem (mark completed items with an [x]):

Mobile Environment Please include:

WordPress Environment

``` ` ### WordPress Environment ### WordPress address (URL): https://testingwoopayments.com Site address (URL): https://testingwoopayments.com WC Version: 8.7.0.11 REST API Version: ✔ 8.7.0.11 Action Scheduler Version: ✔ 3.7.1 Log Directory Writable: ✔ WP Version: 6.4.3 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: ✔ WP Cron: ✔ Language: en_US External object cache: ✔ ### Server Environment ### Server Info: nginx PHP Version: 8.2.16 PHP Post Max Size: 2 GB PHP Time Limit: 1200 PHP Max Input Vars: 6144 cURL Version: 8.6.0 OpenSSL/1.1.1n SUHOSIN Installed: – MySQL Version: 10.4.26-MariaDB-log Max Upload Size: 2 GB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 8.7.0.20 WC Database Prefix: wp_ Total Database Size: 136.34MB Database Data Size: 76.52MB Database Index Size: 59.82MB wp_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB 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Index: 0.05MB + Engine InnoDB __wp_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB __wp_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB __wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB __wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB __wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB __wp_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB __wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB __wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB __wp_wpml_mails: Data: 5.52MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 2429 bookable_resource: 4 customize_changeset: 70 custom_css: 1 elementor_library: 1 jetpack_migration: 2 nav_menu_item: 6 page: 10 post: 2 product: 958 product_variation: 15 revision: 56 shop_coupon: 3 shop_order: 715 shop_order_refund: 32 shop_subscription: 39 wp_global_styles: 15 wp_navigation: 1 wp_template: 2 wp_template_part: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (6) ### Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.1 Jetpack: by Automattic – 13.3-a.5 WooCommerce: by Automattic – 8.7.0.11 WooCommerce Bookings: by WooCommerce – 2.1.0 WooCommerce Payments Dev Tools: by Automattic – WooPayments: by Automattic – 7.3.0 ### Inactive Plugins (6) ### Code Snippets: by Code Snippets Pro – 3.6.4 Jetpack Beta Tester: by Automattic – 4.0.0 WooCommerce Canada Post Shipping: by WooCommerce – 2.9.1 WooCommerce Shipping & Tax: by WooCommerce – 2.5.1 (update to version 2.5.3 is available) Woo Subscriptions: by WooCommerce – 6.0.0 WP Mail Logging: by WP Mail Logging Team – 1.12.0 ### Dropin Plugins (2) ### advanced-cache.php: advanced-cache.php object-cache.php: Memcached ### Must Use Plugins (1) ### WP.com Site Helper: by – ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: booking (booking) bundle (bundle) external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to Woo.com: ✔ Enforce Approved Product Download Directories: ✔ HPOS feature screen enabled: ✔ HPOS feature enabled: ✔ Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore HPOS data sync enabled: ✔ ### Logging ### Enabled: ✔ Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2 Retention period: 30 days Level threshold: – Log directory size: 6 MB ### WC Pages ### Shop base: #8 - /shop/ Cart: #9 - /cart/ Checkout: #10 - /checkout/ My account: #11 - /my-account/ Terms and conditions: #355 - /posts/ ### Theme ### Name: Storefront Version: 4.5.4 Author URL: https://woo.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### WooPayments ### Version: 7.3.0 Connected to WPCOM: Yes WPCOM Blog ID: 210545187 Account ID: acct_1LhhVSFk5Ng3VVfB Payment Gateway: Enabled Test Mode: Disabled Enabled APMs: card,klarna,afterpay_clearpay WooPay: Enabled (checkout,product,cart) WooPay Incompatible Extensions: Yes Apple Pay / Google Pay: Enabled (product,cart,checkout) Fraud Protection Level: advanced Enabled Fraud Filters: AVS Verification Multi-currency: Enabled Public Key Encryption: Disabled Auth and Capture: Enabled Documents: Disabled Logging: Enabled ### Admin ### Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management product-virtual-downloadable product-external-affiliate product-grouped product-linked remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: customize-store minified-js new-product-management-experience product-pre-publish-modal settings async-product-editor-category-field Daily Cron: ✔ Next scheduled: 2024-03-20 22:44:19 -05:00 Options: ✔ Notes: 170 Onboarding: completed ### Action Scheduler ### Complete: 107 Oldest: 2024-02-17 20:13:37 -0600 Newest: 2024-03-19 17:48:56 -0500 Pending: 3 Oldest: 2024-03-19 17:52:17 -0500 Newest: 2024-04-18 17:32:57 -0500 Failed: 871 Oldest: 2022-11-23 19:01:59 -0600 Newest: 2024-02-13 16:59:50 -0600 Canceled: 1 Oldest: 2024-03-05 14:15:27 -0600 Newest: 2024-03-05 14:15:27 -0600 ### Status report information ### Generated at: 2024-03-19 17:52:01 -05:00 ` ```
dangermattic commented 8 months ago

Thanks for reporting! 👍