Describe the bug
Prior to WooPayments 7.3.0, we displayed Available funds and Pending funds. However, this was super confusing for merchants, because the Pending funds could go negative. More details in paJDYF-coS-p2 and pdjTHR-2Sz-p2#comment-3695.
In WooPayments 7.3.0, we changed the balance information in-plugin to display Total balance (which is Available funds + Pending funds) and Available funds. However, looking at v19.0 of the iOS app, it still looks like we are displaying Available funds and Pending funds.
This change is not reflected in the Woo Mobile App. Merchants who rely on this information in the mobile app may be confused when their Pending funds are in the negative.
Tagging in @shendy-a8c as the main POC for this change in the WooPayments plugin.
To Reproduce
Steps to reproduce the behavior:
Open the Woo Mobile App.
Select a blog with WooPayments installed and active.
Navigate to Menu > Payments.
Note that Available funds and Pending funds are displayed.
Screenshots
Screenshot from my iPhone 12 Mini:
Screenshot from 8366611-zen (which may be Android):
Expected behavior
The account funds information displayed in-app matches the information displayed in-plugin.
Isolating the problem (mark completed items with an [x]):
[x] I have deactivated other plugins and confirmed this bug occurs when only WooCommerce plugin is active.
[x] This bug happens with a default WordPress theme active, or Storefront.
[x] I can reproduce this bug consistently using the steps above.
Additional information
p1719606722901469-slack-C3NCP7ZJ6
8366611-zen
dangermattic
commented
1 week ago
Describe the bug Prior to WooPayments 7.3.0, we displayed
Available fundsandPending funds. However, this was super confusing for merchants, because thePending fundscould go negative. More details in paJDYF-coS-p2 and pdjTHR-2Sz-p2#comment-3695.In WooPayments 7.3.0, we changed the balance information in-plugin to display
Total balance(which isAvailable funds+Pending funds) andAvailable funds. However, looking at v19.0 of the iOS app, it still looks like we are displayingAvailable fundsandPending funds.This change is not reflected in the Woo Mobile App. Merchants who rely on this information in the mobile app may be confused when their
Pending fundsare in the negative.Tagging in @shendy-a8c as the main POC for this change in the WooPayments plugin.
To Reproduce Steps to reproduce the behavior:
Available fundsandPending fundsare displayed.Screenshots Screenshot from my iPhone 12 Mini:
Screenshot from 8366611-zen (which may be Android):
Expected behavior The account funds information displayed in-app matches the information displayed in-plugin.
Isolating the problem (mark completed items with an [x]):
Additional information p1719606722901469-slack-C3NCP7ZJ6 8366611-zen