woocommerce / woocommerce-ios

WooCommerce iOS app
https://www.woocommerce.com/mobile
GNU General Public License v2.0
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Improve disabled Application Password alert and add Support options #14004

Open pmusolino opened 2 hours ago

pmusolino commented 2 hours ago

The iOS app currently notifies users when they face a "Disabled Application Password" situation during login. However, the notification could be improved to provide more detailed information and guidance, along with options to contact support and access troubleshooting documentation.

More info: peaMlT-U4

Steps to Reproduce:

  1. Attempt to log in with a disabled application password.
  2. Observe the notification that appears.

Expected Behavior: The notification should clearly explain the issue, provide steps for resolution, offer a "Contact Support" button, and include a link to troubleshooting documentation.

Actual Behavior: The current notification lacks detailed guidance and does not offer a contact support option or troubleshooting documentation link.

Proposed Solution:

screenshot-2024-09-19-at-10 58 01e280afam png

dangermattic commented 2 hours ago

Thanks for reporting! 👍