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woocommerce / woocommerce-ios

WooCommerce iOS app
https://www.woocommerce.com/mobile
GNU General Public License v2.0
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Checkout Add-ons not appearing in the backend #2087

Closed bernattorras closed 1 year ago

bernattorras commented 4 years ago

Describe the bug When using Checkout Fields Editor plugin to add an extra checkout field, it appears in the site's backend when reviewing the order, but not in the APP.

To Reproduce Steps to reproduce the behavior:

  1. Install Checkout Field Editor
  2. Create a new Checkout field and add it to the customer's billing details
  3. Add a product to the cart, fill this field in the Checkout and place the order.
  4. Check if you can see this field (and its content) in the order editor page in the backend
  5. Check if you can see this field when editing the order from the app.

Screenshots The field in the site's backend: image Full Size: https://d.pr/i/5DCwys

No field in the app:

image

Full Size: https://d.pr/i/kAKxih

Expected behavior The field should appear in the order page too when using the APP.

Isolating the problem (mark completed items with an [x]):

Mobile Environment Please include:

WordPress Environment

``` ### WordPress Environment ### WordPress address (URL): https://treibalen.mystagingwebsite.com Site address (URL): https://treibalen.mystagingwebsite.com WC Version: 4.0.1 REST API Version: ✔ 1.0.7 WC Blocks Version: ✔ 2.5.14 Action Scheduler Version: ✔ 3.1.4 WC Admin Version: ✔ 1.0.3 Log Directory Writable: ✔ WP Version: 5.4 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: ✔ ### Server Environment ### Server Info: nginx PHP Version: 7.2.29 PHP Post Max Size: 2 GB PHP Time Limit: 1200 PHP Max Input Vars: 6144 cURL Version: 7.69.1 OpenSSL/1.1.0l SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.21-MariaDB-log Max Upload Size: 2 GB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.0.1 WC Database Prefix: wp_ Total Database Size: 8.53MB Database Data Size: 5.27MB Database Index Size: 3.26MB wp_woocommerce_sessions: Data: 0.14MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.09MB + Index: 0.09MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.09MB + Index: 0.09MB + Engine InnoDB wp_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_followup_coupons: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_followup_coupon_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_followup_customers: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_followup_customer_carts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_followup_customer_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_followup_customer_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_followup_email_coupons: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_followup_email_excludes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_followup_email_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_followup_email_orders: Data: 0.36MB + Index: 0.13MB + Engine InnoDB wp_followup_email_order_coupons: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_followup_email_tracking: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_followup_followup_history: Data: 0.09MB + Index: 0.05MB + Engine InnoDB wp_followup_order_categories: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_followup_order_items: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_followup_subscribers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_followup_subscribers_to_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_followup_subscriber_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_options: Data: 1.38MB + Index: 0.09MB + Engine InnoDB wp_postmeta: Data: 1.52MB + Index: 0.80MB + Engine InnoDB wp_posts: Data: 0.17MB + Index: 0.06MB + Engine InnoDB wp_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wcpv_commissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wcpv_per_product_shipping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_bookings_availability: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_bookings_availabilitymeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_booking_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_deposits_payment_plans: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_deposits_payment_plans_schedule: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_points_rewards_user_points: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_points_rewards_user_points_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_recommendations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_session_activity: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 35 follow_up_email: 2 jetpack_migration: 2 jp_img_sitemap: 1 jp_sitemap: 1 jp_sitemap_master: 1 order_shipment: 4 page: 14 post: 1 product: 42 product_variation: 122 revision: 16 shop_coupon: 6 shop_order: 53 shop_order_refund: 2 wc_booking: 3 wccc: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (10) ### Jetpack by WordPress.com: by Automattic – 8.3 Meks Quick Plugin Disabler: by Meks – 1.0 WooCommerce Bookings: by WooCommerce – 1.15.15 WooCommerce Checkout Field Editor: by WooCommerce – 1.5.30 WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.20 – Not tested with the active version of WooCommerce WooCommerce Stripe Gateway: by WooCommerce – 4.3.2 – Not tested with the active version of WooCommerce WooCommerce Services: by Automattic – 1.22.5 WooCommerce UPS Shipping: by WooCommerce – 3.2.23 WooCommerce: by Automattic – 4.0.1 WP Crontrol: by John Blackbourn & crontributors – 1.7.1 ### Inactive Plugins (57) ### Akismet Anti-Spam: by Automattic – 4.1.4 Code Snippets: by Shea Bunge – 2.13.3 Facebook for WooCommerce: by Facebook – 1.9.2 – Not tested with the active version of WooCommerce Follow-Up Emails: by WooCommerce – 4.8.4 – 4.8.29 is available – Not tested with the active version of WooCommerce Gutenberg: by Gutenberg Team – 3.9.0 Loco Translate: by Tim Whitlock – 2.1.5 MailChimp for WooCommerce: by MailChimp – 2.1.8 – Not tested with the active version of WooCommerce Storefront Homepage Contact Section: by WooThemes – 1.0.5 Storefront Mega Menus: by WooCommerce – 1.6.2 – Not tested with the active version of WooCommerce Storefront Parallax Hero: by WooCommerce – 1.5.7 Storefront Powerpack: by WooCommerce – 1.4.11 – 1.5.0 is available Storefront Site Logo: by Wooassist – 1.2.3 WooCommerce - ShipStation Integration: by WooCommerce – 4.1.27 – 4.1.34 is available – Not tested with the active version of WooCommerce WooCommerce 2Checkout - Inline Checkout: by WooCommerce – 1.1.13 – Not tested with the active version of WooCommerce WooCommerce 360° Image: by WooCommerce – 1.1.7 – 1.1.13 is available – Not tested with the active version of WooCommerce WooCommerce Accommodation Bookings: by WooCommerce – 1.1.2 – 1.1.15 is available – Not tested with the active version of WooCommerce WooCommerce Additional Variation Images: by WooCommerce – 1.7.14 – 1.7.21 is available – Not tested with the active version of WooCommerce WooCommerce Amazon Pay Gateway: by WooCommerce – 1.8.4 – 1.11.1 is available – Not tested with the active version of WooCommerce WooCommerce Australia Post Shipping: by WooCommerce – 2.4.7 – 2.4.22 is available – Not tested with the active version of WooCommerce WooCommerce Authorize.net DPM Gateway: by WooCommerce – 1.7.6 – Not tested with the active version of WooCommerce WooCommerce AvaTax: by SkyVerge – 1.6.5 – 1.9.4 is available – Not tested with the active version of WooCommerce WooCommerce Box Office: by WooCommerce – 1.1.11 – 1.1.20 is available – Not tested with the active version of WooCommerce WooCommerce Brands: by WooCommerce – 1.6.2 – 1.6.15 is available – Not tested with the active version of WooCommerce WooCommerce Bulk Variations: by Lucas Stark – 1.6.3 – Not tested with the active version of WooCommerce WooCommerce Canada Post Shipping: by WooCommerce – 2.5.6 – 2.5.15 is available – Not tested with the active version of WooCommerce WooCommerce Conditional Content: by Lucas Stark – 2.0.7 – 2.1.1 is available – Not tested with the active version of WooCommerce WooCommerce Customer/Order/Coupon CSV Import Suite: by SkyVerge – 3.5.4 – 3.8.5 is available – Not tested with the active version of WooCommerce WooCommerce Customer/Order CSV Export: by SkyVerge – 4.4.6 – 5.0.9 is available – Not tested with the active version of WooCommerce WooCommerce Deposits: by Automattic – 1.4.7 – 1.4.20 is available – Not tested with the active version of WooCommerce WooCommerce Distance Rate Shipping: by Automattic – 1.0.9 – 1.0.19 is available – Not tested with the active version of WooCommerce WooCommerce Dynamic Pricing: by Lucas Stark – 3.1.10 – 3.1.18 is available – Not tested with the active version of WooCommerce WooCommerce E-Mail Attachments (by Inoplugs): by InoPlugs – 3.0.9 – 3.0.11 is available – Not tested with the active version of WooCommerce WooCommerce EU VAT Number: by WooCommerce – 2.3.11 – 2.3.18 is available – Not tested with the active version of WooCommerce WooCommerce FedEx Shipping: by WooCommerce – 3.4.12 – 3.4.27 is available – Not tested with the active version of WooCommerce WooCommerce Measurement Price Calculator: by SkyVerge – 3.13.5 – 3.17.3 is available – Not tested with the active version of WooCommerce WooCommerce PayFast Gateway: by WooCommerce – 1.4.12 – 1.4.15 is available – Not tested with the active version of WooCommerce WooCommerce PayPal Powered by Braintree Gateway: by WooCommerce – 2.2.0 – 2.3.8 is available – Not tested with the active version of WooCommerce WooCommerce PayPal Pro Hosted: by WooCommerce – 1.0.18 – 1.0.22 is available – Not tested with the active version of WooCommerce WooCommerce PDF Invoices: by Andrew Benbow – 4.1.13 – 4.6.4 is available – Not tested with the active version of WooCommerce WooCommerce Photography: by WooCommerce – 1.0.14 – 1.0.22 is available – Not tested with the active version of WooCommerce WooCommerce Points and Rewards: by WooCommerce – 1.6.14 – 1.6.31 is available – Not tested with the active version of WooCommerce WooCommerce Pre-Orders: by WooCommerce – 1.5.10 – 1.5.24 is available – Not tested with the active version of WooCommerce WooCommerce Print Invoices/Packing Lists: by SkyVerge – 3.6.1 – 3.8.3 is available – Not tested with the active version of WooCommerce WooCommerce Product Reviews Pro: by SkyVerge – 1.12.1 – 1.15.3 is available – Not tested with the active version of WooCommerce WooCommerce Product Vendors: by WooCommerce – 2.1.11 – 2.1.29 is available – Not tested with the active version of WooCommerce WooCommerce Quantity Increment: by Automattic WooThemes – 1.1.0 – Not tested with the active version of WooCommerce WooCommerce Recommendation Engine: by Lucas Stark – 3.1.11 – 3.2.2 is available – Not tested with the active version of WooCommerce WooCommerce Sequential Order Numbers Pro: by SkyVerge – 1.12.1 – 1.15.2 is available – Not tested with the active version of WooCommerce WooCommerce Shipment Tracking: by WooCommerce – 1.6.12 – 1.6.19 is available – Not tested with the active version of WooCommerce WooCommerce Ship to Multiple Addresses: by WooCommerce – 3.6.5 – 3.6.16 is available – Not tested with the active version of WooCommerce WooCommerce Smart Coupons: by StoreApps – 3.6.0 – 4.7.1 is available – Not tested with the active version of WooCommerce WooCommerce Square: by WooCommerce – 1.0.33 – 2.1.1 is available – Not tested with the active version of WooCommerce WooCommerce Subscriptions: by Prospress Inc. – 2.4.5 – 3.0.3 is available – Not tested with the active version of WooCommerce WooCommerce Taxamo: by WooCommerce – 1.2.14 – Not tested with the active version of WooCommerce WooCommerce Variation Swatches and Photos: by Lucas Stark – 3.0.11 – 3.0.12 is available – Not tested with the active version of WooCommerce WordPress Importer: by wordpressdotorg – 0.6.4 Yoast SEO: by Team Yoast – 7.9 ### Dropin Plugins (2) ### advanced-cache.php: advanced-cache.php object-cache.php: Memcached ### Settings ### API Enabled: ✔ Force SSL: – Currency: CAD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: booking (booking) external (external) grouped (grouped) photography (photography) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Shop base: #162 - /shop/ Cart: #163 - /cart/ Checkout: #164 - /checkout/ My account: #165 - /my-account/ Terms and conditions: ❌ Page visibility should be public ### Theme ### Name: Storefront Version: 2.5.5 Author URL: https://woocommerce.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### Action Scheduler ### Complete: 83 Oldest: 2020-03-04 00:05:05 +0000 Newest: 2020-04-03 13:13:56 +0000 Pending: 9 Oldest: 2020-04-03 13:13:56 +0000 Newest: 2020-04-03 23:35:09 +0000 ```
bernattorras commented 4 years ago

2844345-zen

corsonr commented 4 years ago

2895457-zd-woothemes

kylemcph commented 4 years ago

20483990-hc

nielslange commented 4 years ago

21224266-hc

wpericam commented 3 years ago

3434939-zd-woothemes

rachelmcr commented 1 year ago

We added support for fields added by the Checkout Field Editor extension in https://github.com/woocommerce/woocommerce-ios/pull/7310, released in version 9.7. Now, any additional fields are available by tapping "View Custom Fields" in order details:

Sorry for the delayed reply — I didn't see we had an issue open for this before!