Add-ons: add-on details are missing from the order details screens

[designsimply]

To prepare:

1. Have a site with Product Add-ons installed.
2. On the web, create a new order including an add-on.
3. In the app, go to Settings > Experimental Features and toggle the order add-ons switch on.
4. Close and re-open the app.

To test:

1. Go to orders > mark the order as complete or put it on hold, and tap "Details" under the products section.
2. Look for add-on information on the order details product list screen.

Result: orders containing products with add-ons applied to no show add-on information on the order details screen. (2m52s)

Order	Order > Products > Details	View Add-Ons	Web-view of the same order

Note: this happened for me regardless of whether the order contained add-on products grouped or not.

Order	Order > Product > Details	View Add-Ons	Web-view of the same order

^{(internal reference: p5T066-2iC-p2#comment-8307 /ht @astralbodies)}

Mobile Environment

• Device: iPhone 6S
• iOS version: 14.4.2
• WooCommerce iOS version: 6.7.0.0 (TestFlight beta)

WordPress Environment

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[Ecarrion]

Hi @designsimply! I'm not totally sure I understand the bug.

Is it that when you mark the order as "complete" and then tap on details you see a list of products but no information about their add-ons?

If that is the case, I think that would be a feature request!

Also, what would you want to see there? The "view add-ons" button? or all the product attributes information?

cc @adamzelinski

[designsimply]

As a user, I expect to be able to see all the details for the products in an order to be available on any details-related screens for the order.

For example, in Order 1651, I ordered 1 test product with a Gift Wrapping add-on and 1 test product with an Engraving add-on. Here's how the order looked on the web when I placed it:

In the app, when I check the order while the status is on hold or completed, the main order screen shows 2 test products and mentions gift wrapping but not the engraving:

When I tap View Add-Ons, I can see one charge for gift wrapping but the detail about the engraving add-on is missing:

When I tap Details, I can see that 2 test products were ordered but there is not any information about add-ons at all:

In Order 1651, I cannot tell at all that one of the test products has an engraving add-on and I think that's a bug. It's possible this may be covered by the grouped products by different add-ons issue https://github.com/woocommerce/woocommerce-ios/issues/4126, however, some add-on details only ever show up on the main order screen.

For example, in Order 1653, I ordered one product with an engraving add-on, and no "View Add-on" option is presented and the Details screen also doesn't mention engraving or that the order has any add-ons:

Am I thinking about Details incorrectly? Is that really a summary product list and details are not expected there? Why isn't "View Add-on" presented on the order screen for a product with a text field add-on?

[Ecarrion]

Hi @designsimply

Any issue related to an order that has two of the same products will be fixed by #4126. Unfortunately we are blocked by p91TBi-566-p2#comment-4513

---

I will also make sure that the "view add-ons" button is visible no matter what status the order has.

---

For

For example, in Order 1653, I ordered one product with an engraving add-on, and no "View Add-on" option is presented and the Details screen also doesn't mention engraving or that the order has any add-ons:

For the order product detail screen, I missed covering that case. @adamzelinski what do you think we should do there? Should we show a "view add-on" button in that cell or is it enough with the "view add-ons" button from the order detail screen?

[ghost]

For the order product detail screen, I missed covering that case. @adamzelinski what do you think we should do there? Should we show a "view add-on" button in that cell or is it enough with the "view add-ons" button from the order detail screen?

I think for what was in scope with the workaround we could just show the 'view add-ons' button here thanks @Ecarrion

[Ecarrion]

Hi @designsimply,

Regarding the issue where orders with on-hold status weren't showing the "view add-ons" button. Could you confirm that you had the beta-feature enabled?

I just tested it using your credentials and I can see the "view add-on" button correctly!

[designsimply]

Regarding the issue where orders with on-hold status weren't showing the "view add-ons" button. Could you confirm that you had the beta-feature enabled?

@Ecarrion, my apologies, let me try to clarify. I could see the "View Add-Ons" button on orders where products were not grouped, like in order 1653. Where I could not see the engraving add-on was in an order with grouped products that had different add-ons, such as in order 1651.

Here's how order 1651 looks in my WP Admin:

And here's how the same order 1651 looks in the app right now after I double checked that the experimental feature toggle is on:

Engraving is never mentioned, however, I think this is part of the grouped items issue that will be fixed as part of #4126 so I can help re-test this after we're able to get a fix for the grouping issue.

[Ecarrion]

Hey @designsimply! Oh ok, there is no issue with the status of the order. As you mention #4126 will fix all the issues where items are grouped.

Also, #4293 adds the "View Add-on" button in the product detail screen. SO I think this can be closed now!