search

woocommerce / woocommerce-paypal-payments

https://wordpress.org/plugins/woocommerce-paypal-payments/
GNU General Public License v2.0
62 stars 47 forks source link

Could not retrieve order. Checkout Error #1145

Closed exonianp closed 1 year ago

exonianp commented 1 year ago

Describe the Bug

Please see the video.

Somehow, all of a sudden all our paypal payments are failing.

The only change we did was to activate Cloudlare enterprise in our Cloudways hosting

To Reproduce

  1. Go to '…'
  2. Click on '…'
  3. Scroll down to …'
  4. See error

Screenshots

Expected Behavior

Actual Behavior

Environment

`

WordPress Environment

WordPress address (URL): https://femme-fatale.gr Site address (URL): https://femme-fatale.gr WC Version: 7.3.0 REST API Version: ✔ 7.3.0 WC Blocks Version: ✔ 9.4.1 Action Scheduler Version: ✔ 3.5.2 Log Directory Writable: ✔ WP Version: 6.1.1 WP Multisite: – WP Memory Limit: 8 GB WP Debug Mode: – WP Cron: ✔ Language: el External object cache: ✔

Server Environment

Server Info: Apache/2.4.54 (Debian) PHP Version: 7.4.27 PHP Post Max Size: 512 MB PHP Time Limit: 3600 PHP Max Input Vars: 10000 cURL Version: 7.64.0 OpenSSL/1.1.1d

SUHOSIN Installed: – MySQL Version: 5.5.5-10.6.3-MariaDB-1:10.6.3+maria~buster-log Max Upload Size: 500 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔

Database

WC Database Version: 7.3.0 WC Database Prefix: wp_ Total Database Size: 3197.77MB Database Data Size: 1566.94MB Database Index Size: 1630.83MB wp_woocommerce_sessions: Data: 12.02MB + Index: 0.16MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 11.52MB + Index: 3.52MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 54.58MB + Index: 44.14MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.08MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_acsell_product_data: Data: 2.52MB + Index: 0.00MB + Engine InnoDB wp_actionscheduler_actions: Data: 25.05MB + Index: 38.39MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 27.06MB + Index: 19.06MB + Engine InnoDB wp_ac_segments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_admin_columns: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_aioseo_cache: Data: 89.20MB + Index: 92.03MB + Engine InnoDB wp_aioseo_links: Data: 25.55MB + Index: 0.86MB + Engine InnoDB wp_aioseo_links_suggestions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_aioseo_notifications: Data: 0.05MB + Index: 0.06MB + Engine InnoDB wp_aioseo_posts: Data: 28.56MB + Index: 0.48MB + Engine InnoDB wp_aioseo_redirects: Data: 1.52MB + Index: 0.78MB + Engine InnoDB wp_aioseo_redirects_404: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_aioseo_redirects_404_logs: Data: 8.52MB + Index: 1.98MB + Engine InnoDB wp_aioseo_redirects_hits: Data: 0.09MB + Index: 0.09MB + Engine InnoDB wp_aioseo_redirects_logs: Data: 3.52MB + Index: 0.52MB + Engine InnoDB wp_aioseo_terms: Data: 0.22MB + Index: 0.05MB + Engine InnoDB wp_alphabank_transactions: Data: 0.09MB + Index: 0.00MB + Engine InnoDB wp_automatewoo_abandoned_carts: Data: 1.34MB + Index: 0.08MB + Engine InnoDB wp_automatewoo_customers: Data: 2.52MB + Index: 5.73MB + Engine InnoDB wp_automatewoo_customer_meta: Data: 1.52MB + Index: 1.70MB + Engine InnoDB wp_automatewoo_events: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_automatewoo_guests: Data: 1.52MB + Index: 2.42MB + Engine InnoDB wp_automatewoo_guest_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_automatewoo_logs: Data: 1.52MB + Index: 1.08MB + Engine InnoDB wp_automatewoo_log_meta: Data: 4.52MB + Index: 5.03MB + Engine InnoDB wp_automatewoo_queue: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_automatewoo_queue_meta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_automatewoo_referrals: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_automatewoo_referral_advocate_keys: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_automatewoo_referral_invites: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_bv_fw_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_bv_ip_store: Data: 0.38MB + Index: 0.20MB + Engine InnoDB wp_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_cardlink_gateway_transactions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_comments: Data: 17.55MB + Index: 17.59MB + Engine InnoDB wp_events: Data: 29.55MB + Index: 0.00MB + Engine InnoDB wp_gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_gf_entry: Data: 0.27MB + Index: 0.03MB + Engine InnoDB wp_gf_entry_meta: Data: 1.52MB + Index: 2.02MB + Engine InnoDB wp_gf_entry_notes: Data: 0.19MB + Index: 0.06MB + Engine InnoDB wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gf_form_meta: Data: 1.52MB + Index: 0.00MB + Engine InnoDB wp_gf_form_revisions: Data: 1.50MB + Index: 0.03MB + Engine InnoDB wp_gf_form_view: Data: 0.11MB + Index: 0.11MB + Engine InnoDB wp_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_gla_budget_recommendations: Data: 0.20MB + Index: 0.11MB + Engine InnoDB wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_masterslider_options: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_masterslider_sliders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mo_openid_linked_user: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_namastecon_activities: Data: 1.52MB + Index: 0.00MB + Engine InnoDB wp_namastecon_comments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_namastecon_maillog: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_namastecon_newsletters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_namastepro_badges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_namastepro_bundles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_namastepro_classes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_namastepro_class_managers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_namastepro_coupons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_namastepro_delayed_access: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_namastepro_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_namastepro_school_signups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_namastepro_school_students: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_namastepro_shopcarts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_namastepro_student_classes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_namaste_certificates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_namaste_course_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_namaste_history: Data: 1.52MB + Index: 0.00MB + Engine InnoDB wp_namaste_homeworks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_namaste_homework_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_namaste_payments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_namaste_solution_files: Data: 1.50MB + Index: 0.00MB + Engine InnoDB wp_namaste_student_certificates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_namaste_student_courses: Data: 0.13MB + Index: 0.00MB + Engine InnoDB wp_namaste_student_homeworks: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_namaste_student_lessons: Data: 0.13MB + Index: 0.00MB + Engine InnoDB wp_namaste_student_modules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_namaste_visits: Data: 0.14MB + Index: 0.00MB + Engine InnoDB wp_namaste_webhooks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_options: Data: 6.52MB + Index: 0.39MB + Engine InnoDB wp_pmxe_exports: Data: 1.47MB + Index: 0.00MB + Engine InnoDB wp_pmxe_google_cats: Data: 0.38MB + Index: 0.00MB + Engine InnoDB wp_pmxe_posts: Data: 6.52MB + Index: 0.00MB + Engine InnoDB wp_pmxe_templates: Data: 0.48MB + Index: 0.00MB + Engine InnoDB wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pmxi_hash: Data: 3.52MB + Index: 0.00MB + Engine InnoDB wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pmxi_images: Data: 3.52MB + Index: 0.00MB + Engine InnoDB wp_pmxi_imports: Data: 1.50MB + Index: 0.00MB + Engine InnoDB wp_pmxi_posts: Data: 13.52MB + Index: 0.00MB + Engine InnoDB wp_pmxi_templates: Data: 1.50MB + Index: 0.00MB + Engine InnoDB wp_podsrel: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_postmeta: Data: 301.98MB + Index: 378.52MB + Engine InnoDB wp_posts: Data: 80.53MB + Index: 19.06MB + Engine InnoDB wp_po_plugins: Data: 15.52MB + Index: 9.86MB + Engine InnoDB wp_pys_stat_landing: Data: 0.19MB + Index: 0.00MB + Engine InnoDB wp_pys_stat_order: Data: 0.14MB + Index: 0.00MB + Engine InnoDB wp_pys_stat_product_order: Data: 1.52MB + Index: 0.00MB + Engine InnoDB wp_pys_stat_traffic: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pys_stat_utm_campaing: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pys_stat_utm_content: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pys_stat_utm_medium: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pys_stat_utm_source: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pys_stat_utm_term: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_sbi_feeds: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_sbi_feed_caches: Data: 1.09MB + Index: 0.02MB + Engine InnoDB wp_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_sbi_instagram_posts: Data: 1.52MB + Index: 0.00MB + Engine InnoDB wp_sbi_sources: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_searchwp_index: Data: 264.80MB + Index: 384.00MB + Engine InnoDB wp_searchwp_log: Data: 8.02MB + Index: 12.34MB + Engine InnoDB wp_searchwp_status: Data: 1.52MB + Index: 1.02MB + Engine InnoDB wp_searchwp_tokens: Data: 4.52MB + Index: 11.55MB + Engine InnoDB wp_sgs_log_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_sgs_log_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_swpext_metrics_clicks: Data: 1.52MB + Index: 0.94MB + Engine InnoDB wp_swpext_metrics_ids: Data: 66.59MB + Index: 100.53MB + Engine InnoDB wp_swpext_metrics_meta: Data: 106.64MB + Index: 71.73MB + Engine InnoDB wp_swpext_metrics_queries: Data: 4.52MB + Index: 5.52MB + Engine InnoDB wp_swpext_metrics_searches: Data: 46.58MB + Index: 85.75MB + Engine InnoDB wp_termmeta: Data: 1.52MB + Index: 4.45MB + Engine InnoDB wp_terms: Data: 0.20MB + Index: 0.28MB + Engine InnoDB wp_term_relationships: Data: 5.52MB + Index: 4.42MB + Engine InnoDB wp_term_taxonomy: Data: 0.27MB + Index: 0.20MB + Engine InnoDB wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_usermeta: Data: 19.55MB + Index: 41.72MB + Engine InnoDB wp_users: Data: 1.52MB + Index: 1.66MB + Engine InnoDB wp_vivawallet_data: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 2.52MB + Index: 2.86MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_orders: Data: 6.52MB + Index: 10.52MB + Engine InnoDB wp_wc_orders_meta: Data: 27.55MB + Index: 43.33MB + Engine InnoDB wp_wc_order_addresses: Data: 7.52MB + Index: 9.06MB + Engine InnoDB wp_wc_order_composite_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_operational_data: Data: 4.52MB + Index: 3.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 8.52MB + Index: 9.06MB + Engine InnoDB wp_wc_order_stats: Data: 3.52MB + Index: 3.50MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 2.52MB + Index: 3.31MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 2.52MB + Index: 3.06MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wiz_cummulative_order_stats: Data: 10.52MB + Index: 1.52MB + Engine InnoDB wp_wiz_order_products_analytics: Data: 10.52MB + Index: 2.52MB + Engine InnoDB wp_wiz_order_products_entry: Data: 3.52MB + Index: 1.52MB + Engine InnoDB wp_wiz_order_products_exit: Data: 2.52MB + Index: 1.52MB + Engine InnoDB wp_wiz_order_products_freq_entry: Data: 1.52MB + Index: 0.08MB + Engine InnoDB wp_wiz_order_products_freq_exit: Data: 1.52MB + Index: 0.08MB + Engine InnoDB wp_wiz_order_products_freq_single_item_orders: Data: 1.52MB + Index: 0.05MB + Engine InnoDB wp_wiz_order_products_single_orders: Data: 1.52MB + Index: 0.25MB + Engine InnoDB wp_wiz_order_stats: Data: 8.52MB + Index: 1.52MB + Engine InnoDB wp_wiz_product_brands: Data: 1.52MB + Index: 0.30MB + Engine InnoDB wp_wiz_product_vitals: Data: 12.52MB + Index: 0.30MB + Engine InnoDB wp_woobe_history: Data: 1.52MB + Index: 0.70MB + Engine InnoDB wp_woobe_history_bulk: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_orders: Data: 8.52MB + Index: 2.31MB + Engine InnoDB wp_woocommerce_pickup_locations_geodata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_woocommerce_recommendations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_session_activity: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woof_stat_buffer: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woof_stat_tmp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woot_tables: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woot_tables_columns: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woot_tables_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woot_vocabulary: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wpdatacharts: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_wpdatatables: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_wpdatatables_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpdatatables_columns: Data: 0.13MB + Index: 0.00MB + Engine InnoDB wp_wpdatatables_rows: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpr_rocket_cache: Data: 47.55MB + Index: 77.02MB + Engine InnoDB wp_wpr_rucss_used_css: Data: 49.58MB + Index: 79.38MB + Engine InnoDB

Post Type Counts

_pods_field: 3 _pods_group: 2 _pods_pod: 2 attachment: 17230 aw_workflow: 11 carts: 13584 cookielawinfo: 6 custom_css: 3 customize_changeset: 1 faq: 3 fgf_rules: 1 filter_group: 1 gfw_event: 2 gfw_report: 518 gift_card: 1 mailpoet_page: 1 mgmlp_media_folder: 95 namaste_course: 15 namaste_homework: 4 namaste_lesson: 24 named_filter_type: 33 nav_menu_item: 716 oembed_cache: 1 page: 77 plugin_filter: 4 post: 62 product: 12933 product_variation: 454 revision: 2 saved_reply: 2 shop_coupon: 406 shop_order: 25905 shop_order_refund: 4 tdb_templates: 24 tds_locker: 1 ticket: 17 wc_pickup_location: 4 wcpf_item: 8 wcpf_project: 1 wishlist: 4 wp_block: 4 wp_global_styles: 2 wpforms: 2 yith_wcan_preset: 1 yith_wcps_type: 3

Security

Secure connection (HTTPS): ✔ Hide errors from visitors: ✔

Active Plugins (102)

Disable Bloat for WordPress & WooCommerce: by Disable Bloat – 3.1.14 Gravity Forms: by Gravity Forms – 2.6.9 weLaunch Framework: by weLaunch.io – 1.0.14 Acsell Product Filters: by Acsell – 1.0.5 Address correction autocomplete for Woo: by SAHU MEDIA ® – 1.1 AIOSEO - Image SEO: by All in One SEO Team – 1.1.4 AIOSEO - IndexNow: by All in One SEO Team – 1.0.7 AIOSEO - Local Business: by All in One SEO Team – 1.2.12 AIOSEO - Redirects: by All in One SEO Team – 1.2.7 All in One SEO Pro: by All in One SEO Team – 4.2.9 aThemes Blocks: by aThemes – 1.0.8 aThemes Starter Sites: by aThemes – 1.0.31 AutoConvert Greeklish Permalinks: by Dimitris Mavroudis – 4.1.1 AutomateWoo - Birthdays Add-on: by WooCommerce – 1.3.15 AutomateWoo - Refer A Friend Add-on: by WooCommerce – 2.6.16 AutomateWoo: by WooCommerce – 5.6.5 BestPrice 360 Analytics Integration: by BestPrice – 1.1.1 Better Search Replace Pro: by Delicious Brains – 1.4.2 Botiga Pro: by aThemes – 1.1.4 Cardlink Payment Gateway: by Cardlink – 1.0.2 Change Date Language (English speakers): by Marco Foggia – 0.1.1 CookieYes | GDPR Cookie Consent: by CookieYes – 3.0.8 CIO Custom Fields Importer: by VisualData – 1.0.3 Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5 Envato Market: by Envato – 2.0.8 Free Gifts for WooCommerce: by FantasticPlugins – 9.0 Site Kit by Google: by Google – 1.93.0 Gravity Forms User Registration Add-On: by Gravity Forms – 5.0 GTmetrix for WordPress: by GTmetrix – 0.4.4 Index WP MySQL For Speed: by Oliver Jones Rick James – 1.4.11

Instagram Feed Pro Developer: by Smash Balloon – 6.2.1 Loco Translate: by Tim Whitlock – 2.6.3 Max Mega Menu - Pro Addon: by megamenu.com – 2.2.7 Max Mega Menu: by megamenu.com – 3.1.1 Members: by MemberPress – 3.2.2 Namaste! Connect: by Kiboko Labs – 1.0.7 Namaste! LMS: by Kiboko Labs – 2.5.9.4 Namaste! PRO: by Kiboko Labs – 1.5.6 PDF Bridge: by Kiboko Labs – 1.9 PixelYourSite PRO: by PixelYourSite – 9.4.2 PixelYourSite Super Pack: by PixelYourSite – 3.1.0 Plugin Organizer: by Jeff Sterup – 10.1.7 Pods Gravity Forms Add-On: by Pods Framework Team – 1.4.5 Pods - Custom Content Types and Fields: by Pods Framework Team – 2.9.11.1 Preserve Page and Taxonomy Hierarchy on Edit Menus Screen: by Sergey Biryukov – 0.1 Product Catalog Feed Pro by PixelYourSite: by PixelYourSite – 5.3.1 ReOrder Posts within Categories: by Aurorata V. – 2.14.0 Repeat Order for Woocommerce: by polyres – 1.2.0 SearchWP Custom Results Order: by SearchWP – 1.3.6 SearchWP Customizations: by – 1.0.2 SearchWP Metrics: by SearchWP – 1.4.2 SearchWP Related: by SearchWP – 1.4.7 SearchWP WooCommerce Integration: by SearchWP – 1.3.10 SearchWP: by SearchWP – 4.2.8 SiteGround Security: by SiteGround – 1.3.9 Skroutz Analytics for WooCommerce: by Skroutz – 1.7.1 Category Order and Taxonomy Terms Order: by Nsp-Code – 1.7.4 TC Custom JavaScript: by Tiny Code – 1.2.3 Temporary Login Without Password: by StoreApps – 1.8.1.1 Timologia for WooCommerce: by John Athanasiou – 5.0 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 2.22.25.26

User Role Editor: by Vladimir Garagulya – 4.63.2 Variable Font Sizes for Mobile: by Dimitris Vayenas - Oxford Metadata – 1.1.0 Visual Term Description Editor: by Shea Bunge – 1.8.1 Viva Wallet Smart Checkout: by Viva Wallet – 3.6.8 Phone Orders and Payments: by 99w – 1.3.0 Master-Detail Tables for wpDataTables: by TMS-Plugins – 1.3.4 Powerful Filters for wpDataTables: by TMS-Plugins – 1.4 WooCommerce UPC, EAN, and ISBN: by Scott Bolinger – 0.5.1 Payment Gateway - Alpha Bank for WooCommerce: by Papaki – 1.3.7 WooCommerce Blocks: by Automattic – 9.4.1 WooCommerce XML feed for Skroutz & Bestprice: by Papaki – 1.6.9.1 WooCommerce Payment Gateway Based Fees: by InoPlugs – 3.2.3 Woocommerce Advanced Categories: by weLaunch – 1.2.19 BEAR – Bulk Editor and Products Manager Professional for WooCommerce: by realmag777 – 2.1.2 WooCommerce Cart All in One Premium: by VillaTheme – 1.0.9 Cart Reports for WooCommerce: by WooCommerce – 1.2.11 WooCommerce Composite Products: by WooCommerce – 8.6.1 WooCommerce Free Shipping Bar Premium: by VillaTheme – 1.1.16 Gift Wrapper Plus: by Sagehen Studio – 5.2.11 WooCommerce Lead Time: by Barn2 Plugins – 2.0.11 WooCommerce Packing Slips: by weLaunch – 1.2.10 WooCommerce PayPal Payments: by WooCommerce – 2.0.1 WooCommerce Product Manual Sorting Performance Improvement: by Hayden Whiteman – WooCommerce Shipping & Tax: by WooCommerce – 2.0.0 (update to version 2.2.1 is available) WooCommerce Shipment Tracking: by WooCommerce – 1.6.31 WooCommerce Local Pickup Plus: by SkyVerge – 2.9.10 WooCommerce Shop the Look: by weLaunch – 1.0.8 WooCommerce Social Login: by SkyVerge – 2.12.0 WooCommerce Table Rate Shipping: by WooCommerce – 3.1.0 WooCommerce Ultimate Pricing: by weLaunch – 1.1.4 WooCommerce: by Automattic – 7.3.0 WOOT - WooCommerce Active Products Tables: by realmag777 – 2.0.5 WP All Export Pro: by Soflyy – 1.8.1 WP All Import Pro: by Soflyy – 4.7.8 BOX NOW Delivery: by BOX NOW – 1.5 WP Rocket | Remove HTML Expires from .htaccess rules: by WP Rocket Support Team – WP Rocket: by WP Media – 3.12.5.2 WP All Export - User Export Add-On Pro: by Soflyy – 1.0.7 WP All Export - WooCommerce Export Add-On Pro: by Soflyy – 1.0.5 WP All Import - WooCommerce Import Add-On Pro: by Soflyy – 3.3.4 wpDataTables: by TMS-Plugins – 5.3

Inactive Plugins (10)

MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: by MalCare Security – 4.86 Mouseflow for Wordpress: by Mouseflow – 5.1.2 Post Types Order: by Nsp Code – 1.9.9.2 SearchWP Redirects: by SearchWP – 1.4.2 WooCommerce Attribute Images: by weLaunch – 1.3.1 WooCommerce Custom Orders Table: by Liquid Web – 1.0.0-rc3 WooCommerce Google Analytics Pro: by SkyVerge – 1.13.0 WooCommerce Protected Categories: by Barn2 Plugins – 2.5.4 WP All Import - User Import Add-On Pro: by Soflyy – 1.1.7 WP Snow - Best Snow Effect Plugin: by Ironikus – 1.0.2

Dropin Plugins (2)

advanced-cache.php: advanced-cache.php object-cache.php: Object Cache Pro (Drop-in)

Must Use Plugins (4)

Index WP MySQL For Speed Upgrade Filter for mu-plugins.: by – 1.4.10 Object Cache Pro (MU): by Rhubarb Group – 1.17.0 Plugin Organizer MU: by Jeff Sterup – 10.1.7 prevent-table.php: by –

Settings

API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: right_space Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: simple (simple) grouped (grouped) variable (variable) external (external) composite (composite)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) featured (featured) outofstock (outofstock) rated-5 (rated-5) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) exclude-from-search (exclude-from-search)

Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #29019 - /shop/ Cart: #29049 - /cart/ Checkout: #29050 - /checkout/ My account: #29051 - /my-account/ Terms and conditions: #29755 - /terms/

Theme

Name: FemmeFatale Version: 11.4 Author URL: https://about.gr Child Theme: ✔ Parent Theme Name: Botiga Parent Theme Version: 2.0.0 Parent Theme Author URL: https://athemes.com WooCommerce Support: ✔

Templates

Overrides: /home/850962.cloudwaysapps.com/qsdtxkdjvv/public_html/wp-content/plugins/woocommerce/templates/content-product-cat.php femmefatale/woocommerce/content-product.php

Composite Products

Database Version: 8.6.1 Loopback Test: ✔ Template Overrides: –

WooCommerce PayPal Payments

Onboarded: ✔ Shop country code: GR WooCommerce currency supported: ✔ Advanced Card Processing available in country: – Pay Later messaging available in country: – Webhook status: ✔ Vault enabled: ✔ Logging enabled: ✔ Reference Transactions: – Used PayPal Checkout plugin: – Tracking enabled: –

Admin

Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page

Disabled Features: minified-js new-product-management-experience settings

Daily Cron: ✔ Next scheduled: 2023-01-31 09:05:25 +02:00 Options: ✔ Notes: 98 Onboarding: completed

Local Pickup Plus

Status: ✔ Enabled Geocoding: – Pickup Locations: 4 Pickup Appointments: – Pickup Location Tax: ✔ Checkout Display: Pickup selection mode: per orderCart item handling mode: automatic groupingDefault cart item handling: pickup items

Social Login

Facebook: ✔ Available Twitter: Disabled Google: ✔ Available Amazon: Disabled Linkedin: Disabled Paypal: Disabled Disqus: Disabled Vkontakte: Disabled

Action Scheduler

Complete: 114,030 Oldest: 2023-01-28 06:13:51 +0000 Newest: 2023-01-31 06:09:06 +0000

Failed: 58 Oldest: 2023-01-24 14:12:23 +0000 Newest: 2023-01-30 17:00:07 +0000

Pending: 9 Oldest: 2023-01-31 06:17:09 +0000 Newest: 2023-02-04 03:35:18 +0000

Status report information

Generated at: 2023-01-31 08:14:39 +02:00 `

Additional Details

System status ``` ```

New Recording - 31/01/2023, 08:08:22

Sirvijver commented 1 year ago

Hello @exonianp

This issue is usually caused by something blocking our JavaScript not being able to replace the WooCommerce "Place Order" button with our Generic PayPal button. When a PayPal payment is initialized with the WooCommerce button, the error you mentioned will appear and the order will fail.

Since you deactivated our plugin on the site at the moment, we cannot verify this situation, so you need to check this yourself and test what is causing this JavaScript to fail its function. You may want to perform a full conflict test to rule out eventual issues with the theme or a different plugin. We recommend temporarily activating the default theme Storefront and disabling all other plugins except for WooCommerce and PayPal Payments to see if the behavior persists.

Here's a guide that explains the steps in more detail: How to test for conflicts.

If this does not help you resolve this issue, then I need to ask you to reach out to the support team directly for more guidance, because we don't provide plugin support via GitHub (only development).

I will close this thread. Kind regards, Joost

exonianp commented 1 year ago

Hello,

I am still having the same issues that are also present when storefront is activated. Here are the paypal debug logs for a typical (failed) transaction:

2023-04-10T02:38:06+00:00 DEBUG  https://api.paypal.com/v2/checkout/orders/2KU037535G769430M
Response Debug ID: 224f80808118b
Response: Array
(
    [code] => 200
    [message] => OK
)

2023-04-10T02:38:07+00:00 DEBUG  https://api.paypal.com/v2/checkout/orders/
Response Debug ID: ce08659e58c63
Response: Array
(
    [code] => 404
    [message] => Not Found
)

Response Body: 

2023-04-10T02:38:07+00:00 WARNING Could not retrieve order.
2023-04-10T02:38:07+00:00 ERROR Payment failed: Could not retrieve order. OrderEndpoint.php:459
2023-04-10T02:38:36+00:00 DEBUG POST https://api.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"bc8e8f70-d748-11ed-b634-5fb99e709359","transmission_time":"2023-04-10T02:38:11Z","cert_url":"https:\/\/api.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-38317689","auth_algo":"SHA256withRSA","transmission_sig":"K\/3dpH+uoWWjTixYpTV5ITfV5WsH63FhXL9n0yI0MM2Qy8hPHbI7SWGEjOZTbiGlSePR0XHDa+VP5QnsF+4C7+80au6ztEMpgV80XeXFSLTgKUlDBWLfZtNmxyKX5+lKrWRoeG7GH2wizpbKGebEfAxfNx1Xd3KzRQcrRl4RJm0rhINCZ\/zmCbm8SJNVD1AMLjrqH2vFvV1LGlJSOmw7B+Uu6JPDCiX50d4kkLsLwxfWuSRRvXJ6yQTzNMewjENSRLn\/oK3hD2YT+Mxs6leoFIZwBx8dVx5+sHpZsyTIlT2CrCFo5cEH7W+PA88cF0+4G+QU6f0nr+zIhW8RUagp5w==","webhook_id":"7JG05060WE218112W","webhook_event":{"id":"WH-2XM40770YH776022Y-0RK90570NC554980L","event_version":"1.0","create_time":"2023-04-10T02:38:07.847Z","resource_type":"checkout-order","resource_version":"2.0","event_type":"CHECKOUT.ORDER.APPROVED","summary":"An order has been approved by buyer","resource":{"create_time":"2023-04-10T02:37:27Z","purchase_units":[{"reference_id":"default","amount":{"currency_code":"EUR","value":"1.50","breakdown":{"item_total":{"currency_code":"EUR","value":"1.50"},"shipping":{"currency_code":"EUR","value":"0.00"},"tax_total":{"currency_code":"EUR","value":"0.00"}}},"payee":{"merchant_id":"L7QH3SZ667ZMY","display_data":{"brand_name":"Femme Fatale"}},"description":"","items":[{"name":"Asuer \u039c\u03af\u03bd\u03b9 \u03a6\u03bf\u03c5\u03c1\u03ba\u03ad\u03c4\u03b5\u03c2 \u039c\u03b1\u03bb\u03bb\u03b9\u03ce\u03bd Susan \u039e\u03b1\u03bd\u03b8\u03cc 100 \u03c4\u03b5\u03bc. 16008","unit_amount":{"currency_code":"EUR","value":"1.50"},"quantity":"1","description":"Asuer \u03bc\u03af\u03bd\u03b9 \u03c6\u03bf\u03c5\u03c1\u03ba\u03ad\u03c4\u03b5\u03c2\u00a0\u03bc\u03b1\u03bb\u03bb\u03b9\u03ce\u03bd \u03c3\u03b5\u00a0\u03be\u03b1\u03bd\u03b8\u03cc\u00a0\u03c7\u03c1\u03ce\u03bc\u03b1.","sku":"1.02.7.0116","category":"PHYSICAL_GOODS"}],"shipping":{"name":{"full_name":"Dimitris Vayenas"},"address":{"address_line_1":"\u0393\u03cc\u03c1\u03b4\u03b9\u03bf\u03c5 3","admin_area_2":"\u039d\u03af\u03ba\u03b1\u03b9\u03b1","admin_area_1":"undefined","postal_code":"18453","country_code":"GR"}}}],"links":[{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/2KU037535G769430M","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/2KU037535G769430M","rel":"update","method":"PATCH"},{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/2KU037535G769430M\/capture","rel":"capture","method":"POST"}],"id":"2KU037535G769430M","payment_source":{"paypal":{}},"intent":"CAPTURE","payer":{"name":{"given_name":"Dimitris","surname":"Vay"},"email_address":"dv@outlook.com","payer_id":"U399XDAGK2Z8S","address":{"address_line_1":"\u0393\u03cc\u03c1\u03b4\u03b9\u03bf\u03c5 3","admin_area_2":"\u039d\u03af\u03ba\u03b1\u03b9\u03b1","postal_code":"18453","country_code":"GR"}},"status":"APPROVED"},"links":[{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-2XM40770YH776022Y-0RK90570NC554980L","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-2XM40770YH776022Y-0RK90570NC554980L\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: 1e6b305a3da9
Response: Array
(
    [code] => 200
    [message] => OK
)

2023-04-10T02:38:37+00:00 WARNING No order for webhook event WH-2XM40770YH776022Y-0RK90570NC554980L was found.
2023-04-10T02:38:37+00:00 INFO Webhook has been handled by CHECKOUT.ORDER.APPROVED
2023-04-10T02:38:37+00:00 DEBUG POST https://api.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"bc8e8f70-d748-11ed-b634-5fb99e709359","transmission_time":"2023-04-10T02:38:11Z","cert_url":"https:\/\/api.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-38317689","auth_algo":"SHA256withRSA","transmission_sig":"K\/3dpH+uoWWjTixYpTV5ITfV5WsH63FhXL9n0yI0MM2Qy8hPHbI7SWGEjOZTbiGlSePR0XHDa+VP5QnsF+4C7+80au6ztEMpgV80XeXFSLTgKUlDBWLfZtNmxyKX5+lKrWRoeG7GH2wizpbKGebEfAxfNx1Xd3KzRQcrRl4RJm0rhINCZ\/zmCbm8SJNVD1AMLjrqH2vFvV1LGlJSOmw7B+Uu6JPDCiX50d4kkLsLwxfWuSRRvXJ6yQTzNMewjENSRLn\/oK3hD2YT+Mxs6leoFIZwBx8dVx5+sHpZsyTIlT2CrCFo5cEH7W+PA88cF0+4G+QU6f0nr+zIhW8RUagp5w==","webhook_id":"7JG05060WE218112W","webhook_event":{"id":"WH-2XM40770YH776022Y-0RK90570NC554980L","event_version":"1.0","create_time":"2023-04-10T02:38:07.847Z","resource_type":"checkout-order","resource_version":"2.0","event_type":"CHECKOUT.ORDER.APPROVED","summary":"An order has been approved by buyer","resource":{"create_time":"2023-04-10T02:37:27Z","purchase_units":[{"reference_id":"default","amount":{"currency_code":"EUR","value":"1.50","breakdown":{"item_total":{"currency_code":"EUR","value":"1.50"},"shipping":{"currency_code":"EUR","value":"0.00"},"tax_total":{"currency_code":"EUR","value":"0.00"}}},"payee":{"merchant_id":"L7QH3SZ667ZMY","display_data":{"brand_name":"Femme Fatale"}},"description":"","items":[{"name":"Asuer \u039c\u03af\u03bd\u03b9 \u03a6\u03bf\u03c5\u03c1\u03ba\u03ad\u03c4\u03b5\u03c2 \u039c\u03b1\u03bb\u03bb\u03b9\u03ce\u03bd Susan \u039e\u03b1\u03bd\u03b8\u03cc 100 \u03c4\u03b5\u03bc. 16008","unit_amount":{"currency_code":"EUR","value":"1.50"},"quantity":"1","description":"Asuer \u03bc\u03af\u03bd\u03b9 \u03c6\u03bf\u03c5\u03c1\u03ba\u03ad\u03c4\u03b5\u03c2\u00a0\u03bc\u03b1\u03bb\u03bb\u03b9\u03ce\u03bd \u03c3\u03b5\u00a0\u03be\u03b1\u03bd\u03b8\u03cc\u00a0\u03c7\u03c1\u03ce\u03bc\u03b1.","sku":"1.02.7.0116","category":"PHYSICAL_GOODS"}],"shipping":{"name":{"full_name":"Dimitris Vayenas"},"address":{"address_line_1":"\u0393\u03cc\u03c1\u03b4\u03b9\u03bf\u03c5 3","admin_area_2":"\u039d\u03af\u03ba\u03b1\u03b9\u03b1","admin_area_1":"undefined","postal_code":"18453","country_code":"GR"}}}],"links":[{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/2KU037535G769430M","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/2KU037535G769430M","rel":"update","method":"PATCH"},{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/2KU037535G769430M\/capture","rel":"capture","method":"POST"}],"id":"2KU037535G769430M","payment_source":{"paypal":{}},"intent":"CAPTURE","payer":{"name":{"given_name":"Dimitris","surname":"Vay"},"email_address":"dv@outlook.com","payer_id":"U399XDAGK2Z8S","address":{"address_line_1":"\u0393\u03cc\u03c1\u03b4\u03b9\u03bf\u03c5 3","admin_area_2":"\u039d\u03af\u03ba\u03b1\u03b9\u03b1","postal_code":"18453","country_code":"GR"}},"status":"APPROVED"},"links":[{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-2XM40770YH776022Y-0RK90570NC554980L","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-2XM40770YH776022Y-0RK90570NC554980L\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: 1d7c52d54ae04
Response: Array
(
    [code] => 200
    [message] => OK
)
exonianp commented 1 year ago

We found the culprit. There is a conflict with this plugin: https://github.com/Cardlink-SA/woocommerce-cardlink-payment-gateway/