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woocommerce / woocommerce-paypal-payments

https://wordpress.org/plugins/woocommerce-paypal-payments/
GNU General Public License v2.0
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iDeal Payment method have never worked - Reopen ticket #1233 suppose fix Release 2.2.0 #1492 #1563

Open erick3000 opened 1 year ago

erick3000 commented 1 year ago

Hello

Customers paying with iDeal get charged, yet no error is given to the customer, no invoice from paypal, no invoice from woocommerce, nothing. Just a charge on their account which does eventually clears out.

This issue is market as fixed Release 2.2.0 #1492

I can confirm with Version 2.2.0 the same exact issue is happening, just had a customer get debited/charge with obsoletely no error.

He is from Netherlands and tried IDeal as a form of payment.

JJ-udith commented 1 year ago

Hello, we have just made the same experience. A customer from the Netherlands has paid mobile in our store with iDEAL, I see in the paypal logs exactly one entry: then to this payment nothing more. Accordingly, we have no order in WooCommerce and our system also does not know the customer. Even more, she got a kind of invoice, in which our company name but a foreign account was deposited?! I also see orders from Holland in the logs that were successful. Very confusing. Should i send the logs? Greetings, Judith

popoer commented 1 year ago

We are using version 2.3.1, but after the customer makes a payment using iDeal, we cannot find any orders or logs in WooCommerce.

erick3000 commented 1 year ago

I’ve been crying about this for months, nothing gets done to fix it and most Netherlands customers use iDeal. It a shame everyone is losing sales

popoer commented 1 year ago

I've now switched to using stripe to receive iDeal payments from my clients!

InpsydeNiklas commented 12 months ago

Update 2.2.1 added a filter to enable webhook order creation for APM payments: add_filter('woocommerce_paypal_payments_order_approved_webhook_can_create_wc_order', '__return_true'); This filter can be used if you're encountering the reported behavior of no WooCommerce order after buyers were not redirected to the shop after the APM payment. While APM payments are working correctly for most users, I recommend contacting the support team directly for additional guidance.