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woocommerce / woocommerce-paypal-payments

https://wordpress.org/plugins/woocommerce-paypal-payments/
GNU General Public License v2.0
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Conflict with WooCommerce Produce Bundles Plugin adding Products to Cart #1724

Closed bmzero closed 1 year ago

bmzero commented 1 year ago

Describe the Bug

With version 2.2.2 installed, guest users cannot add bundled products to the shopping cart.

To Reproduce

Using WP Safe Mode, I was able to deactivate all plugins and narrow down the problem. With only WooCommerce, WooCommerce Product Bundles, WooCommerce PayPal Payments, and WP Safe Mode enabled (on Twenty Twenty theme), the issue persists.

Attempt to add a bundled product to the shopping cart. The mini-cart opens up, the product appears to be added, but sometimes immediately disappears. Sometimes it appears to stay in the cart, but clicking the View Cart button reveals an empty cart.

Disabling WooCommerce PayPal Payments resolves the issue.

Screenshots

Here's a video submitted by a customer of ours - https://www.dropbox.com/scl/fi/vqx76mu4j3uam0y1n33t0/AAL-broken-website.mov

Here's the screenshot of the console errors.

2023-09-22_17-06-00

Expected Behavior

It is expected that the products are added to the cart and remain in the cart.

Actual Behavior

Products immediately disappear from the cart.

Environment

Additional Details

System status ### WordPress Environment ### WordPress address (URL): https://americanadventurelab.com Site address (URL): https://americanadventurelab.com WC Version: 8.1.1 REST API Version: ✔ 8.1.1 WC Blocks Version: ✔ 10.9.3 Action Scheduler Version: ✔ 3.6.2 Log Directory Writable: ✔ WP Version: 6.3.1 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: ✔ WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.28 PHP Post Max Size: 8 MB PHP Time Limit: 3600 PHP Max Input Vars: 1000 cURL Version: 7.58.0 OpenSSL/1.1.1 SUHOSIN Installed: – MySQL Version: 8.0.25 Max Upload Size: 2 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 8.1.1 WC Database Prefix: wp_ Total Database Size: 6173.95MB Database Data Size: 5828.39MB Database Index Size: 345.56MB wp_woocommerce_sessions: Data: 59.14MB + Index: 0.02MB + 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Product Bundles ### Database Version: 6.22.3 Loopback Test: ✔ Template Overrides: – ### Admin ### Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: customize-store minified-js new-product-management-experience product-variation-management settings async-product-editor-category-field Daily Cron: ✔ Next scheduled: 2023-09-23 19:33:18 -05:00 Options: ✔ Notes: 192 Onboarding: completed ### Action Scheduler ### Canceled: 7 Oldest: 2023-08-28 22:10:12 +0000 Newest: 2023-09-21 16:06:45 +0000 Complete: 8,876 Oldest: 2023-08-23 02:16:02 +0000 Newest: 2023-09-23 01:26:21 +0000 Failed: 790 Oldest: 2022-11-09 10:08:40 +0000 Newest: 2023-09-22 23:08:13 +0000 Pending: 3 Oldest: 2023-09-23 06:42:45 +0000 Newest: 2023-09-23 15:29:22 +0000 ### Smart Coupons related settings ### Number of coupons to show: 5 Number of characters in auto-generated coupon code: Valid order status for auto-generating coupon: processing completed Include tax in the amount of the generated gift card: Deduct credit/gift before doing tax calculations: no Gift Card discount is inclusive of tax: no Automatic deletion: no Coupon emails: yes Printing coupons: yes Sell gift cards at less price?: no Use gift card applied in first subscription order for subsequent renewals until credit reaches zero: yes Renewal orders should not generate coupons even when they include a product that issues coupons: no Allow sending of coupons to others: yes Allow schedule sending of coupons?: no Combine emails: no Auto generated coupon email: yes Combined auto generated coupons email: no Acknowledgement email: yes Enable taxes: yes Prices entered with tax: no Rounding: no Display prices in the shop: excl Display prices during cart and checkout: excl Display tax totals: single Enable the use of coupon codes: yes Calculate coupon discounts sequentially: yes Account endpoints > Coupons: wc-smart-coupons ### Status report information ### Generated at: 2023-09-22 20:53:31 -05:00 `
Sirvijver commented 1 year ago

Hello @bmzero

You have reached out to open GitHub forum with a support request. We utilize GitHub mainly for development activities, so I would like to ask you to reach out to the support team directly for more guidance.

The issue you are reporting is a known issue and will be resolved in the next release. You can already use the beta version for our next release here, but we are still testing this package. The official release should take place next week. Details on this issue can be found here.

If you require more assistance, please open a support request as explained above. This thread will be closed.

Kind regards, Joost