Sirvijver
commented
10 months ago Hello @Mr-Aspirapolvere
You have reached out to open GitHub forum with a support request. We utilize GitHub mainly for development activities, so I would like to ask you to reach out to the support team directly for more guidance.
After reviewing the logs and the site, I see 2 things:
- The issue that I see with the checkout page is clear to see: the WooCommerce button does not get replaced with the PayPal button:
In that situation, the payment cannot succeed, the PayPal button is required to get a payment to occur successfully! Something must be blocking the JSON function that replaces the default WooCommerce "Place Order" button, with our PayPal button. You probably need to perform conflict testing to find out what is blocking this JavaScript.
- The logs that are related to our plugin, seem to be related to the item above. Then there are other logs that seem to be related to another plugin "Pacchetti di prodotti WPC per WooCommerce: by WPClever – 7.3.2". This requires more testing, but the conflict testing that was linked above, could also help you verify this.
If these responses don't help you resolve this issue, please open a support request as described above. Since this is a support request, we will close this thread.
Kind regards, Joost
Mr-Aspirapolvere
Describe the Bug
After last Wordpress update, i have a lot of issues with payments. Costumers can't pay on my website with klarna, paypal really often. Different problems matched as notification
To Reproduce
Screenshots
Expected Behavior
Actual Behavior
Environment
Additional Details
Log 14 November: 2023-10-15T20:21:00+00:00 CRITICAL Uncaught Error: Call to a member function get_stock_managed_by_id() on null in /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php:691 Stack trace:
0 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php(1226): WC_Cart->get_cart_item_quantities()
1 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woo-product-bundle/includes/class-woosb.php(1384): WC_Cart->add_to_cart(1234, 1, 0, Array, Array)
2 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woo-product-bundle/includes/class-woosb.php(1311): WPCleverWoosb->add_to_cart_items(Array, '1f801f765f46490...', 1284, 1)
3 /home/customer/www/mraspirapolvere.it/public_html/wp-includes/class-wp-hook.php(310): WPCleverWoosb->add_to_cart('1f801f765f46490...', 1284, 1, 0, Array, Array)
4 /home/customer/www/mraspirapolvere.it/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters('', Array)
5 /home/custom in /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php alla riga 691
Log 13 November: 2023-10-17T14:42:15+00:00 CRITICAL Uncaught Error: Call to a member function get_stock_managed_by_id() on null in /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php:691 Stack trace:
0 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php(1226): WC_Cart->get_cart_item_quantities()
1 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woo-product-bundle/includes/class-woosb.php(1384): WC_Cart->add_to_cart(1234, 1, 0, Array, Array)
2 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woo-product-bundle/includes/class-woosb.php(1311): WPCleverWoosb->add_to_cart_items(Array, '1f801f765f46490...', 1284, 1)
3 /home/customer/www/mraspirapolvere.it/public_html/wp-includes/class-wp-hook.php(310): WPCleverWoosb->add_to_cart('1f801f765f46490...', 1284, 1, 0, Array, Array)
4 /home/customer/www/mraspirapolvere.it/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters('', Array)
5 /home/custom in /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php alla riga 691
2023-10-17T14:42:47+00:00 CRITICAL Uncaught Error: Call to a member function get_stock_managed_by_id() on null in /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php:691 Stack trace:
0 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php(1226): WC_Cart->get_cart_item_quantities()
1 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woo-product-bundle/includes/class-woosb.php(1384): WC_Cart->add_to_cart(1234, 1, 0, Array, Array)
2 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woo-product-bundle/includes/class-woosb.php(1311): WPCleverWoosb->add_to_cart_items(Array, '1f801f765f46490...', 1284, 1)
3 /home/customer/www/mraspirapolvere.it/public_html/wp-includes/class-wp-hook.php(310): WPCleverWoosb->add_to_cart('1f801f765f46490...', 1284, 1, 0, Array, Array)
4 /home/customer/www/mraspirapolvere.it/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters('', Array)
5 /home/custom in /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php alla riga 691
2023-10-17T22:29:58+00:00 CRITICAL Uncaught Error: Call to a member function get_tax_class() on null in /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php:232 Stack trace:
0 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(658): WC_Cart_Totals->get_items_from_cart()
1 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(150): WC_Cart_Totals->calculate_item_totals()
2 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(141): WC_Cart_Totals->calculate()
3 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php(1408): WC_Cart_Totals->__construct(Object(WC_Cart))
4 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-button/src/Endpoint/SimulateCartEndpoint.php(80): WCCart->calculate in /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php alla riga 232
2023-10-17T22:30:26+00:00 CRITICAL Uncaught Error: Call to a member function get_tax_class() on null in /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php:232 Stack trace:
0 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(658): WC_Cart_Totals->get_items_from_cart()
1 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(150): WC_Cart_Totals->calculate_item_totals()
2 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(141): WC_Cart_Totals->calculate()
3 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php(1408): WC_Cart_Totals->__construct(Object(WC_Cart))
4 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-button/src/Endpoint/SimulateCartEndpoint.php(80): WCCart->calculate in /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php alla riga 232
2023-10-17T22:30:27+00:00 CRITICAL Uncaught Error: Call to a member function get_tax_class() on null in /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php:232 Stack trace:
0 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(658): WC_Cart_Totals->get_items_from_cart()
1 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(150): WC_Cart_Totals->calculate_item_totals()
2 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(141): WC_Cart_Totals->calculate()
3 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php(1408): WC_Cart_Totals->__construct(Object(WC_Cart))
4 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-button/src/Endpoint/SimulateCartEndpoint.php(80): WCCart->calculate in /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php alla riga 232
Log 12 November: 2023-10-22T20:26:09+00:00 CRITICAL Uncaught Error: Call to a member function get_stock_managed_by_id() on null in /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php:691 Stack trace:
0 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php(1226): WC_Cart->get_cart_item_quantities()
1 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woo-product-bundle/includes/class-woosb.php(1384): WC_Cart->add_to_cart(1234, 1, 0, Array, Array)
2 /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woo-product-bundle/includes/class-woosb.php(1311): WPCleverWoosb->add_to_cart_items(Array, '1f801f765f46490...', 1284, 1)
3 /home/customer/www/mraspirapolvere.it/public_html/wp-includes/class-wp-hook.php(310): WPCleverWoosb->add_to_cart('1f801f765f46490...', 1284, 1, 0, Array, Array)
4 /home/customer/www/mraspirapolvere.it/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters('', Array)
5 /home/custom in /home/customer/www/mraspirapolvere.it/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php alla riga 691
`
WordPress Environment
WordPress address (URL): https://mraspirapolvere.it Site address (URL): https://mraspirapolvere.it WC Version: 8.2.2 REST API Version: ✔ 8.2.2 WC Blocks Version: ✔ 11.1.3 Action Scheduler Version: ✔ 3.6.3 Log Directory Writable: ✔ WP Version: 6.4.1 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ✔ Language: it_IT External object cache: ✔
Server Environment
Server Info: Apache PHP Version: 7.4.33 PHP Post Max Size: 256 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 7.85.0 OpenSSL/3.0.9
SUHOSIN Installed: – MySQL Version: 5.7.39-42-log Max Upload Size: 256 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔
Database
WC Database Version: 8.2.2 WC Database Prefix: wp_ Dimensione totale database: 59.35MB Dimensione dati database: 52.07MB Dimensione indice database: 7.28MB wp_woocommerce_sessions: Dati: 0.20MB + indice: 0.02MB + motore InnoDB wp_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wp_woocommerce_order_items: Dati: 0.09MB + indice: 0.05MB + motore InnoDB wp_woocommerce_order_itemmeta: Dati: 0.42MB + indice: 0.38MB + motore InnoDB wp_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wp_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_actionscheduler_actions: Dati: 0.30MB + indice: 0.39MB + motore InnoDB wp_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_actionscheduler_logs: Dati: 0.23MB + indice: 0.20MB + motore InnoDB wp_berocket_termmeta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_blc_filters: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_blc_instances: Dati: 0.02MB + indice: 0.05MB + motore InnoDB wp_blc_links: Dati: 0.06MB + indice: 0.06MB + motore InnoDB wp_blc_synch: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_cmplz_cookiebanners: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_cmplz_cookies: Dati: 0.27MB + indice: 0.00MB + motore InnoDB 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Post Type Counts
attachment: 144 cmplz-processing: 1 customize_changeset: 2 elementor_library: 22 grw_feed: 1 nav_menu_item: 27 oembed_cache: 1 page: 19 post: 1 product: 41 revision: 1138 seedprod: 1 shop_coupon: 7 shop_order: 236 shop_order_refund: 2 viwec_template: 14 wp_global_styles: 2 wpforms: 2 wpr_templates: 1 xlwcty_thankyou: 1 ywtm_tab: 1
Security
Secure connection (HTTPS): ✔ Hide errors from visitors: ✔
Active Plugins (32)
Broken Link Checker: by WPMU DEV – 2.2.3 Child Theme Configurator: by Lilaea Media – 2.6.3 Columns and Sections Link for Elementor: by Giulio Gualtieri – 1.0.0 Complianz Privacy Suite (GDPR/CCPA) premium: by Really Simple Plugins – 7.0.2 GTM4WP: by Thomas Geiger – 1.18.1 Elementor Pro: by Elementor.com – 3.17.1 Elementor: by Elementor.com – 3.17.3 Email Template Customizer for WooCommerce: by VillaTheme – 1.2.0 Essential Addons for Elementor: by WPDeveloper – 5.8.15 Facebook for WooCommerce: by Facebook – 3.1.3 GTranslate: by Translate AI Multilingual Solutions – 3.0.4 Klarna On-Site Messaging for WooCommerce: by krokedil klarna – 1.13.0
Klarna Order Management for WooCommerce: by klarna krokedil – 1.8.3
Klarna Payments for WooCommerce: by krokedil klarna automattic – 3.2.3
Omnibus: by Marcin Pietrzak – 2.3.9 SAHU TikTok Pixel for E-Commerce: by – 1.2.2 Speed Optimizer: by SiteGround – 7.4.3 WooCommerce Smart COD: by woosmartcod.com – 1.7.1 CTX Feed: by WebAppick – 6.2.6 Plugin for Google Reviews: by RichPlugins – 2.9 Pacchetti di prodotti WPC per WooCommerce: by WPClever – 7.3.2 Category Discount Woocommerce: by QuanticEdge – 4.9 WooCommerce Stripe Gateway: by WooCommerce – 7.7.0 WooCommerce PayPal Payments: by WooCommerce – 2.4.1 HUSKY - Products Filter Professional for WooCommerce: by realmag777 – 1.3.4.5 Brevo - WooCommerce Email Marketing: by Brevo – 4.0.3 WooCommerce: by Automattic – 8.2.2 Yoast SEO: by Team Yoast – 21.5 Social Chat: by QuadLayers – 7.1.7 WPMU DEV Dashboard: by WPMU DEV – 4.11.22 Tab prodotto personalizzato per WooCommerce: by Code Parrots – 1.8.5 YITH WooCommerce Order & Shipment Tracking: by YITH – 2.19.0
Inactive Plugins (4)
LightStart - Maintenance Mode, Coming Soon and Landing Page Builder: by Themeisle – 2.6.8 Security Optimizer: by SiteGround – 1.4.7 Starter Templates: by Brainstorm Force – 3.4.5 WPForms Lite: by WPForms – 1.8.4.1
Dropin Plugins (2)
advanced-cache.php: advanced-cache.php object-cache.php: Memcached
Must Use Plugins (2)
burst_rest_api_optimizer.php: by – Elementor Safe Mode: by Elementor.com – 1.0.0
Settings
API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) woosb (woosb)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5)
Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔ HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: –
WC Pages
Shop base: #38 - /negozio/ Carrello: ❌ La pagina non contiene lo shortcode [woocommerce_cart] o il blocco woocommerce/cart. Pagamento: #40 - /pagamento/ Il mio account: #41 - /mio-account/ Termini e condizioni: #521 - /condizioni-di-vendita/
Theme
Name: Astra Child Version: 4.0.2.1676024996 Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme Child Theme: ✔ Parent Theme Name: Astra Parent Theme Version: 4.4.1 Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme WooCommerce Support: ✔
Templates
Overrides: –
Klarna Payments Request Log
No Klarna Payment errors:
Klarna Countries
Production Countries: IT Test Countries: No countries selected
WooCommerce PayPal Payments
Onboarded: ✔ Shop country code: IT WooCommerce currency supported: ✔ Advanced Card Processing available in country: ✔ Pay Later messaging available in country: ✔ Webhook status: – PayPal Vault enabled: – ACDC Vault enabled: – Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: ✔ Subscriptions Mode: Disabled
Admin
Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page
Disabled Features: customize-store minified-js new-product-management-experience settings async-product-editor-category-field
Daily Cron: ✔ Next scheduled: 2023-11-15 10:04:58 +01:00 Options: ✔ Notes: 129 Onboarding: skipped
Action Scheduler
Completato: 1.092 Oldest: 2023-10-14 14:52:54 +0200 Newest: 2023-11-14 12:54:20 +0100
Operazione non riuscita: 25 Oldest: 2023-02-28 19:30:04 +0100 Newest: 2023-06-06 12:11:55 +0200
In attesa: 2 Oldest: 2023-11-14 19:40:40 +0100 Newest: 2023-11-15 06:15:21 +0100
Status report information
Generated at: 2023-11-14 13:05:59 +01:00 `
System status
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