Closed timmac-qmc closed 10 months ago
Hi @timmac-qmc, this error is caused by a third-party plugin. I recommend performing a conflict test to understand which other plugin causes the error as it should not persist with only WooCommerce and PayPal Payments active: How to test for conflicts
In any case, our support team is happy to assist should you need additional guidance: https://woo.com/document/woocommerce-paypal-payments/#get-help Thanks!
Describe the Bug
Customer trying to checkout using Debit Card, triggers the following error when returning to the site after payment
To Reproduce
Screenshots
Expected Behavior
Payment should be completed
Actual Behavior
Site throws exception
Environment
Additional Details
Stack Trace:
System status
``` ` ### wp-core ### version: 6.4.2 site_language: en_GB user_language: en_GB timezone: Europe/London permalink: /%year%/%monthnum%/%day%/%postname%/ https_status: true multisite: false user_registration: 0 blog_public: 1 default_comment_status: undefined environment_type: production user_count: 40 dotorg_communication: true ### wp-paths-sizes ### wordpress_size: 68.75 MB (72086399 bytes) uploads_size: 8.92 GB (9582332107 bytes) themes_size: 11.08 MB (11614265 bytes) plugins_size: 117.29 MB (122985361 bytes) database_size: 155.48 MB (163037184 bytes) total_size: 9.27 GB (9952055316 bytes) ### wp-dropins (2) ### advanced-cache.php: true maintenance.php: true ### wp-themes-inactive (1) ### Twenty Twenty-Four: version: 1.0, author: the WordPress team, Auto-updates disabled ### wp-mu-plugins (1) ### InfiniteWP - Client Loader: version: 1.0.1, author: Revmakx ### wp-plugins-active (39) ### a3 Lazy Load: version: 2.7.1, author: a3rev Software, Auto-updates disabled AddToAny Share Buttons: version: 1.8.9, author: AddToAny, Auto-updates disabled Advanced Custom Fields PRO: version: 6.2.4, author: WP Engine, Auto-updates disabled All in One SEO: version: 4.5.3.1, author: All in One SEO Team, Auto-updates disabled Attachment Pages Redirect: version: 1.1.2, author: Samuel Aguilera, Auto-updates disabled Breadcrumb NavXT: version: 7.2.0, author: John Havlik, Auto-updates disabled Classic Editor: version: 1.6.3, author: WordPress Contributors, Auto-updates disabled Code Snippets: version: 3.6.2, author: Code Snippets Pro, Auto-updates disabled Crop Thumbnails: version: 1.8.0, author: Volkmar Kantor, Auto-updates disabled Custom Facebook Feed Pro - Extensions: version: 1.7.3, author: Smash Balloon, Auto-updates disabled Custom Facebook Feed Pro Smash: version: 4.5.2, author: Smash Balloon, Auto-updates disabled Custom Twitter Feeds Pro Developer: version: 2.3.1, author: Smash Balloon, Auto-updates disabled Feeds for YouTube Pro Developer: version: 2.2.3, author: Smash Balloon, Auto-updates disabled Flow-Flow: version: 4.6.4, author: Looks Awesome, Auto-updates disabled Imagify: version: 2.1.3, author: Imagify – Optimize Images & Convert WebP, Auto-updates disabled InfiniteWP - Client: version: 1.12.4, author: Revmakx, Auto-updates disabled Innermedia High Vis: author: (undefined), version: 0.1, Auto-updates disabled Instagram Feed Pro Developer: version: 6.3.4, author: Smash Balloon, Auto-updates disabled iubenda | All-in-one Compliance for GDPR / CCPA Cookie Consent + more: version: 3.9.0, author: iubenda, Auto-updates disabled MCE Table Buttons: version: 3.3.1, author: Jake Goldman, 10up, Oomph, Auto-updates disabled Members: version: 3.2.9, author: MemberPress, Auto-updates disabled Redirection: version: 5.4, author: John Godley, Auto-updates disabled Regenerate Thumbnails: version: 3.1.6, author: Alex Mills (Viper007Bond), Auto-updates disabled Relevanssi: version: 4.21.1, author: Mikko Saari, Auto-updates disabled Search & Replace: version: 3.2.1, author: Inpsyde GmbH, Auto-updates disabled Smart Slider 3: version: 3.5.1.21, author: Nextend, Auto-updates disabled Smash Balloon Social Wall: version: 2.1, author: Smash Balloon, Auto-updates disabled Solid Security Basic: version: 9.2.0, author: SolidWP, Auto-updates disabled Ultimate Twitter Feeds: version: 0.1, author: Ultimate Twitter Feeds Devs, Auto-updates enabled WooCommerce: version: 8.4.0, author: Automattic, Auto-updates disabled WooCommerce PayPal Payments: version: 2.4.2, author: WooCommerce, Auto-updates disabled WP-Sweep: version: 1.1.8, author: Lester 'GaMerZ' Chan, Auto-updates disabled WP Crontrol: version: 1.16.1, author: John Blackbourn & crontributors, Auto-updates disabled WPForms: version: 1.8.5.4, author: WPForms, Auto-updates disabled WPForms Signatures: version: 1.8.0, author: WPForms, Auto-updates disabled WP Media folder: version: 5.8.0, author: Joomunited, Auto-updates enabled WP Rocket: version: 3.15.6, author: WP Media, Auto-updates disabled wp_mail return-path: version: 1.1.1, author: Barnaby Puttick, Auto-updates disabled Yoast Duplicate Post: version: 4.5, author: Enrico Battocchi & Team Yoast, Auto-updates disabled ### wp-plugins-inactive (10) ### Autoptimize: version: 3.1.10, author: Frank Goossens (futtta), Auto-updates disabled CookieYes | GDPR Cookie Consent: version: 3.1.7, author: CookieYes, Auto-updates disabled GDPR/CCPA Cookie Consent Banner: version: 3.1.1, author: Termly, Auto-updates disabled Google Analytics for WordPress by MonsterInsights: version: 8.23.1, author: MonsterInsights, Auto-updates disabled iThemeland WooCommerce Bulk Orders Editing Lite: version: 2.2.2, author: iThemelandco, Auto-updates disabled OptinMonster: version: 2.15.1, author: OptinMonster Popup Builder Team, Auto-updates disabled WooPayments: version: 6.9.2, author: Automattic, Auto-updates disabled WP Fastest Cache: version: 1.2.2, author: Emre Vona, Auto-updates disabled WP Mourning: version: 1.0, author: Chanon Srithongsook, Auto-updates disabled XML Sitemap Generator for Google: version: 4.1.16, author: Auctollo, Auto-updates disabled ### code-snippets (1) ### snippet-5: name: Add Order Completed BCC, scope: global, modified: 2023-12-19 10:47:14 ### wp-media ### image_editor: WP_Image_Editor_Imagick imagick_module_version: 1690 imagemagick_version: ImageMagick 6.9.10-23 Q16 x86_64 20190101 https://imagemagick.org imagick_version: 3.7.0 file_uploads: 1 post_max_size: 48M upload_max_filesize: 48M max_effective_size: 48 MB max_file_uploads: 20 imagick_limits: imagick::RESOURCETYPE_AREA: 122 MB imagick::RESOURCETYPE_DISK: 1073741824 imagick::RESOURCETYPE_FILE: 786432 imagick::RESOURCETYPE_MAP: 512 MB imagick::RESOURCETYPE_MEMORY: 256 MB imagick::RESOURCETYPE_THREAD: 1 imagick::RESOURCETYPE_TIME: 1.844674407371E+19 imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, JBG, JBIG, JNG, JNX, JPE, JPEG, JPG, JPS, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV gd_version: bundled (2.1.0 compatible) gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM ghostscript_version: unknown ### wp-server ### server_architecture: Linux 5.4.0-167-generic x86_64 httpd_software: Apache php_version: 8.1.26 64bit php_sapi: fpm-fcgi max_input_variables: 5000 time_limit: 30 memory_limit: 512M max_input_time: 60 upload_max_filesize: 48M php_post_max_size: 48M curl_version: 7.68.0 OpenSSL/1.1.1f suhosin: false imagick_availability: true pretty_permalinks: true htaccess_extra_rules: true current: 2024-01-02T11:34:36+00:00 utc-time: Tuesday, 02-Jan-24 11:34:36 UTC server-time: 2024-01-02T11:34:34+00:00 ### wp-database ### extension: mysqli server_version: 8.0.35 client_version: mysqlnd 8.1.26 max_allowed_packet: 268435456 max_connections: 5000 ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_MEMORY_LIMIT: 40M WP_MAX_MEMORY_LIMIT: 512M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: true CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_ENVIRONMENT_TYPE: Undefined WP_DEVELOPMENT_MODE: undefined DB_CHARSET: utf8 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable ### aioseo (1) ### noindexed: Author Archives, Date Archives, Search Page ### wpforms ### version: 1.8.5.4 pro: 6 July 2021 at 12:23 pm upload_dir: Writable total_forms: 5 total_entries: 8367 license_status: Valid license: Elite license_location: option ` ```