woocommerce / woocommerce-paypal-payments

https://wordpress.org/plugins/woocommerce-paypal-payments/
GNU General Public License v2.0
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Cannot connect or edit any payment settings, WooPayments, PayPal nor Stripe. Instructions not clear! #2039

Closed doug2son closed 8 months ago

doug2son commented 8 months ago

Cannot connect or edit any payment settings, WooPayments, PayPal nor Stripe. Instructions not clear!

1) I have gone through the process of activating PayPal a number of times and On PayPal's side it has gone through but when I come back to the website www.tryndzi.com it still says ACTIVATE ... 2) Also When I try to save Setting (I am logged in as an Admin) is says "Error saving settings" 3) When I try to edit Payments it says: "Error retrieving disputes."

Clearly something is broke BIG TIME. All the software is in stalled but it will not let me do any editing.

To Reproduce

1 You cannot reproduce my PayPal as it requires my Login info.

2 Goto Woocommerce

 Goto Settings
 Goto Payments   will not save  "Error saving settings"

3

  1. Go to PAYMENTS in the side bar
  2. Click on EDIT
  3. See error Error retrieving disputes.

Screenshots

https://www.screenpresso.com/=F4Yqb https://www.screenpresso.com/=enHWb https://www.screenpresso.com/=IJYAd

Expected Behavior

should just work

Actual Behavior

nothing works can setup up payments

Environment

Additional Details

System status ``` ```
SydeKrystian commented 8 months ago

Hello @doug2son

Please be aware that these issues fall outside our standard support scope, as our primary focus is on supporting the PayPal Payments plugin, while you are facing an issue with Woo Payments. Given the nature of your concerns, I recommend reaching out directly to WooCommerce Support for more tailored assistance. They have the necessary tools and knowledge to address issues related to their payment gateways, notification systems, and overall functionality. You can create a support ticket with them here:

https://woocommerce.com/my-account/create-a-ticket/

Kind Regards, Krystian