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woocommerce / woocommerce-paypal-payments

https://wordpress.org/plugins/woocommerce-paypal-payments/
GNU General Public License v2.0
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Pay later messaging doesn't work #2117

Closed AleBTstudio closed 7 months ago

AleBTstudio commented 7 months ago

Paypal Pay Later messages doesn't appear

In Pay Later Tab when I try to enable messaging I can't see the messages in product page. If I try to change some options how to show the messages, after click to save button all settings don't change.

the error is in backend of site. In front end pay later messages doesn't appear. url: lolatee.it

  1. Go to 'pay later tab'
  2. Click on 'customizing banner'
  3. try to change some setting
  4. click to save and all doesn't change

Screenshots

Screenshot 2024-03-24 alle 19 01 17

Expected Behavior

I need to show paylater messages with 3 rates

Actual Behavior

Now nothing appears

Environment

Additional Details

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WordPress Environment

WordPress address (URL): https://lolatee.it Site address (URL): https://lolatee.it WC Version: 8.7.0 REST API Version: ✔ 8.7.0 Action Scheduler Version: ✔ 3.7.2 Log Directory Writable: ✔ WP Version: 6.4.3 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: ✔ Language: it_IT External object cache: ✔

Server Environment

Server Info: Apache PHP Version: 8.3.3 PHP Post Max Size: 150 MB PHP Time Limit: 600 PHP Max Input Vars: 12000 cURL Version: 7.61.1 OpenSSL/1.1.1k

SUHOSIN Installed: – MySQL Version: 8.0.36 Max Upload Size: 150 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔

Database

WC Database Version: 8.7.0 WC Database Prefix: wp_ Dimensione totale database: 23.78MB Dimensione dati database: 21.59MB Dimensione indice database: 2.19MB wp_woocommerce_sessions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wp_woocommerce_order_items: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_woocommerce_order_itemmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wp_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_actionscheduler_actions: Dati: 0.09MB + indice: 0.11MB + motore InnoDB wp_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_actionscheduler_logs: Dati: 0.08MB + indice: 0.03MB + motore InnoDB wp_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_comments: Dati: 0.02MB + indice: 0.09MB + motore InnoDB wp_fusion_form_entries: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_fusion_form_fields: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_fusion_form_submissions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_fusion_forms: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_mailchimp_carts: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_mailchimp_jobs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_options: Dati: 14.39MB + indice: 0.13MB + motore InnoDB wp_post_smtp_logmeta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_post_smtp_logs: Dati: 0.17MB + indice: 0.00MB + motore InnoDB wp_postmeta: Dati: 0.14MB + indice: 0.14MB + motore InnoDB wp_posts: Dati: 5.48MB + indice: 0.06MB + motore InnoDB wp_raneri_danea_scheduled: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_term_relationships: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_term_taxonomy: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_termmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_terms: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_usermeta: Dati: 0.03MB + indice: 0.03MB + motore InnoDB wp_users: Dati: 0.02MB + indice: 0.05MB + motore InnoDB wp_wc_admin_note_actions: Dati: 0.05MB + indice: 0.02MB + motore InnoDB wp_wc_admin_notes: Dati: 0.06MB + indice: 0.00MB + motore InnoDB wp_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_wc_customer_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_wc_order_addresses: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wp_wc_order_coupon_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_wc_order_operational_data: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_wc_order_product_lookup: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wp_wc_order_stats: Dati: 0.02MB + indice: 0.05MB + motore InnoDB wp_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_wc_orders: Dati: 0.02MB + indice: 0.11MB + motore InnoDB wp_wc_orders_meta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_wc_product_attributes_lookup: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_wc_product_download_directories: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_wc_product_meta_lookup: Dati: 0.02MB + indice: 0.09MB + motore InnoDB wp_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_yoast_indexable: Dati: 0.02MB + indice: 0.09MB + motore InnoDB wp_yoast_indexable_hierarchy: Dati: 0.02MB + indice: 0.05MB + motore InnoDB wp_yoast_migrations: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_yoast_primary_term: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_yoast_seo_links: Dati: 0.02MB + indice: 0.03MB + motore InnoDB

Post Type Counts

attachment: 53 customize_changeset: 1 fusion_element: 1 fusion_form: 2 fusion_tb_section: 1 fusion_template: 1 nav_menu_item: 15 page: 11 post: 3 product: 11 product_variation: 48 revision: 130 shop_coupon: 1 shop_order: 3 slide: 1 wp_navigation: 1 wpcf7_contact_form: 1

Security

Secure connection (HTTPS): ✔ Hide errors from visitors: ✔

Active Plugins (14)

Click to Chat: di HoliThemes – 3.34 Contact Form 7: di Takayuki Miyoshi – 5.9.3 Yoast Duplicate Post: di Enrico Battocchi & Team Yoast – 4.5 Flexible Shipping: di Octolize – 4.24.17 Avada Builder: di ThemeFusion – 3.11.7 Avada Core: di ThemeFusion – 5.11.7 iubenda | All-in-one Compliance for GDPR / CCPA Cookie Consent + more: di iubenda – 3.10.1 Mailchimp for WooCommerce: di Mailchimp – 3.7 Post SMTP: di Post SMTP – 2.8.11 Danea Easyfatt Import/Export: di Riccardo Raneri – 2.31.0 W3 Total Cache: di BoldGrid – 2.7.0 WooCommerce PayPal Payments: di WooCommerce – 2.6.0 WooCommerce: di Automattic – 8.7.0 Yoast SEO: di Team Yoast – 22.3

Inactive Plugins (0)

Dropin Plugins ()

advanced-cache.php: advanced-cache.php object-cache.php: object-cache.php

Must Use Plugins (1)

WordPress automation by Installatron: di –

Settings

API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: left_space Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5)

Connected to Woo.com: – Enforce Approved Product Download Directories: ✔ HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: –

Logging

Enabled: ✔ Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2 Retention period: 30 giorni Level threshold: – Log directory size: 27 KB

WC Pages

Shop base: #10 - /negozio/ Carrello: #11 - /carrello/ Pagamento: #12 - /pagamento/ Il mio account: #13 - /mio-account/ Termini e condizioni: #231 - /termini-condizioni/

Theme

Name: Avada Version: 7.11.7 Author URL: https://themeforest.net/user/ThemeFusion Child Theme: ❌ – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child

WooCommerce Support: ✔

Templates

Overrides: Avada/woocommerce/cart/cart.php Avada/woocommerce/checkout/form-pay.php Avada/woocommerce/checkout/review-order.php Avada/woocommerce/single-product/short-description.php Avada/woocommerce/single-product/tabs/additional-information.php Avada/woocommerce/single-product/tabs/description.php

WooCommerce PayPal Payments

Onboarded: ✔ Shop country code: IT WooCommerce currency supported: ✔ Advanced Card Processing available in country: ✔ Pay Later messaging available in country: ✔ Webhook status: – PayPal Vault enabled: – ACDC Vault enabled: – Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: – Subscriptions Mode: Disabled

Admin

Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management product-virtual-downloadable product-external-affiliate product-grouped product-linked remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page

Disabled Features: customize-store minified-js new-product-management-experience product-pre-publish-modal settings async-product-editor-category-field

Daily Cron: ✔ Next scheduled: 2024-03-25 14:14:16 +01:00 Options: ✔ Notes: 73 Onboarding: completed

Action Scheduler

Completato: 236 Oldest: 2024-02-23 16:32:14 +0000 Newest: 2024-03-24 15:56:56 +0000

Operazione non riuscita: 3 Oldest: 2023-10-16 14:16:59 +0000 Newest: 2024-03-23 16:47:53 +0000

In attesa: 1 Oldest: 2024-03-25 15:42:05 +0000 Newest: 2024-03-25 15:42:05 +0000

Status report information

Generated at: 2024-03-24 19:03:13 +01:00 `

InpsydeNiklas commented 7 months ago

Hi @AleBTstudio, you should be able to change the Pay Later settings when disabling the new messaging configurator either with this code snippet or by downgrading to the previous plugin version 2.5.4.

As this appears to be the same issue as reported in #2112, I will close this one. If you need additional guidance or want to try a new plugin version that should resolve the issue, I recommend that you reach out directly to our support team. Thank you!