woocommerce / woocommerce-paypal-payments

https://wordpress.org/plugins/woocommerce-paypal-payments/
GNU General Public License v2.0
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WooCommerce PayPal Payments version 2.7.1 is broken #2298

Closed SweetlyDivine closed 1 month ago

SweetlyDivine commented 1 month ago

When trying to print the label, the warning pops up, “There has been a critical error on this website” without any information. I hear that downgrading to a 2.7.0 version will fix the issue, but I am not too savvy and not sure how to do that. So please fix the bug so I can print the labels. My business is at stand still at the moment

carolframen commented 1 month ago

There are several reports here: https://wordpress.org/support/topic/failed-to-retrieve-shipping-label-refund-status-2/ And another one here: https://wordpress.org/support/topic/there-has-been-a-critical-error-on-this-website-a-hrefhttps-wordp/

@SweetlyDivine , You can find older versions to download here.

If you prefer, you can also use a plugin such as WP Rollback to help you with this process. You can find the plugin here.

m155y commented 1 month ago

Another report of this in 8263645-zen

ChrissiePollock commented 1 month ago

Also in 8257814-zen

ChrissiePollock commented 1 month ago

8256183-zen was also affected even though they did not report seeing any error message. They just could not print.

InpsydeNiklas commented 1 month ago

Hi folks, thanks for the issue report, and I apologize for the trouble. This error was resolved in #2289. It can be worked around either with a temporary downgrade to version 2.7.0 or by installing the latest pre-release version 2.8.0-rc1 which is expected to be released officially next week.

If you need additional guidance on how to resolve the error, I recommend contacting our support team directly from here: https://woocommerce.com/document/woocommerce-paypal-payments/#get-help Thank you!