Fatal error

[aleksandrx]

Describe the Bug

Fatal error: Uncaught WooCommerce\PayPalCommerce\ApiClient\Exception\RuntimeException: Could not retrieve order. in /wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-api-client/src/Endpoint/OrderEndpoint.php:484

To Reproduce

1. Go to WooCommerce - Orders
2. Trying to open an order
3. See error

Screenshots

Expected Behavior

I was expecting to see an order

Actual Behavior

Empty page

Environment

• WordPress Version 6.5.3
• WooCommerce Version 8.9.1
• Plugin Version 2.7.1

[InpsydeNiklas]

Hi @aleksandrx Thanks for the issue report, and I apologize for the trouble. This error was resolved in #2289. It can be worked around either with a temporary downgrade to version 2.7.0 or by installing the latest pre-release version 2.8.0-rc1 which is expected to be released officially next week.

If you need additional guidance on how to resolve the error, I recommend contacting our support team directly from here: https://woocommerce.com/document/woocommerce-paypal-payments/#get-help Thank you!

[deeminzen]

Hello!

We're using (used) ver 8.0 (2024-06-11) and got this error.

Thank you for the suggestion to rollback to 7.0 (2024-04-30) which worked :)

Will PayPal correct this error in 8.0 ASAP?

-Thank YOU!

[premkumarbsetec]

Uncaught WooCommerce\PayPalCommerce\ApiClient\Exception\RuntimeException: Could not retrieve order. in /homepages/1/d887141122/htdocs/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-api-client/src/Endpoint/OrderEndpoint.php:484

same issue at WooCommerce PayPal Payments Version 2.8.0