woocommerce / woocommerce-paypal-payments

https://wordpress.org/plugins/woocommerce-paypal-payments/
GNU General Public License v2.0
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PayPal Gateway - Woocommerce Bookings error (3382) #2418

Open emmabowyer opened 1 month ago

emmabowyer commented 1 month ago

I have an issue using the PayPal Gateway with the WooCommerce Deposits plugin. Seems I get this error: CANNOT_BE_NEGATIVE Must be greater than or equal to 0. If the currency supports decimals, only two decimal place precision is supported. When trying to check out just paying the deposit of an item rather than the full amount. This is the website in question: https://audacitymarine.com.au/product/day-fishing-charter/

Any ideas? Thank you :)

InpsydeNiklas commented 1 month ago

Hello @emmabowyer, in the Standard Payments tab of the PayPal Payments settings, please check the box next to Require final confirmation on checkout setting: image The feature to skip the checkout page for express payments is not yet compatible with the WooCommerce Bookings plugin, but our team is working on it for a future update.

emmabowyer commented 1 month ago

Hi @InpsydeNiklas, Thanks for your reply :) Yeah I do already have that selected. I'll attach screenshot of my settings. screencapture-audacitymarine-au-wp-admin-admin-php-2024-07-17-10_10_42 So Im still unsure whats happening and still getting the same error

InpsydeNiklas commented 1 month ago

Hello @emmabowyer, could you please contact our support team from here?: https://woocommerce.com/document/woocommerce-paypal-payments/#get-help Please include a link to this GitHub issue, and our team can share a plugin version that may resolve this issue for you. Thank you!