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woocommerce / woocommerce-paypal-payments

https://wordpress.org/plugins/woocommerce-paypal-payments/
GNU General Public License v2.0
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Facebook Browser Failed Payments! (620) #688

Open tdw02d opened 2 years ago

tdw02d commented 2 years ago

Describe the Bug

When a customer orders inside of the Facebook browser the payment fails

To Reproduce

Try and make a payment inside of the Facebook browser

Screenshots

Expected Behavior

Actual Behavior

Payment fails and PayPal is slow to open popup window when button is clicked

Environment

Additional Details

System status ``` ```
InpsydeNiklas commented 2 years ago

PayPal has been made aware of this as browser compatibility issues are usually outside the plugin's scope. There's a similar report in #387 and last we heard was that the JS SDK team at PayPal is looking into it.

thinkjarvisdesignandmarketing commented 1 year ago

@InpsydeNiklas This is still a major issue. It means all social referrals cannot order this includes any service that uses the in app version of safari or chrome. It also occurs incognito on desktop pcs. I have spent a long time troubleshooting this.

The issue seems to be confined to paying by direct debit card rather than signing in to paypal to pay using a paypal account. I have updated the following issue on Git Hub with instructions on how to replicate the issue.

https://github.com/woocommerce/woocommerce-paypal-payments/issues/1213

This really needs to be a priority fix. Can you take a look at the other open issue above and my troubleshooting work.