Closed G1enn1 closed 1 year ago
Hello @G1enn1 ,
Thank you for submitting the issue. To further investigate the issue we would need to evaluate the system report. Also, if you could add screenshots this would help a lot. Please provide us with the information requested so we could take a look further.
Screenshots If applicable, add screenshots to help explain your problem.
WordPress Environment
When an order gets the status delivered there is no way to find it back. It is still exesisting you can find it in db
`
WordPress address (URL): https://www.stralendgroen.nl Site address (URL): https://www.stralendgroen.nl WC Version: 4.5.2 REST API Version: ✔ 4.5.2 WC Blocks Version: ✔ 3.1.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.5.0 Log Directory Writable: ✔ WP Version: 5.5.1 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: nl_NL External object cache: –
Server Info: Apache/2 PHP Version: 7.2.31 PHP Post Max Size: 128 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.64.0 OpenSSL/1.1.1c
SUHOSIN Installed: – MySQL Version: 10.4.14-MariaDB Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔
WC Database Version: 4.5.2 WC Database Prefix: 1I6j3_ Totale databasegrootte: 702.02MB Database datagrootte: 571.51MB Database index grootte: 130.51MB 1I6j3_woocommerce_sessions: Data: 18.02MB + Index: 0.02MB + Engine InnoDB 1I6j3_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 1I6j3_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 1I6j3_woocommerce_downloadable_product_permissions: Data: 1.52MB + Index: 6.78MB + Engine InnoDB 1I6j3_woocommerce_order_items: Data: 4.52MB + Index: 3.03MB + Engine InnoDB 1I6j3_woocommerce_order_itemmeta: Data: 409.66MB + Index: 59.66MB + Engine InnoDB 1I6j3_woocommerce_tax_rates: Data: 0.02MB + Index: 0.08MB + Engine InnoDB 1I6j3_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB 1I6j3_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 1I6j3_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 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amn_mi-lite: 2 attachment: 1282 atum_purchase_order: 5 atum_supplier: 6 blocks: 19 customize_changeset: 22 custom_css: 1 featured_item: 8 jetpack_migration: 2 ml-slider: 1 nav_menu_item: 30 oembed_cache: 70 page: 40 polylang_mo: 3 post: 4 product: 599 product_variation: 375 revision: 40 shop_coupon: 11 shop_order: 5340 shop_order_refund: 332 slidedeck2: 1 user_registration: 1 vpc-config: 1 warmcache: 49 wc_order_email: 7 wc_order_status: 15 wc_rma: 1 woo_discount: 1 wpcf7_contact_form: 4 yith-wccos-ostatus: 2
Secure connection (HTTPS): ✔ Hide errors from visitors: ✔
ATUM Inventory Management for WooCommerce: door Stock Management Labs™ – 1.7.7 Calculated Fields Form: door CodePeople – 1.0.415 Contact Form 7: door Takayuki Miyoshi – 5.2.2 Site Kit by Google: door Google – 1.17.0 Imagify: door WP Media – 1.9.11 Kadence WooCommerce Email Designer: door Kadence WP – 1.4.3 – Geïnstalleerde versie niet getest met actieve versie van WooCommerce 4.5.2 Kiyoh Customerreview: door kiyoh – 1.0.29 – Geïnstalleerde versie niet getest met actieve versie van WooCommerce 4.5.2 Loco Translate: door Tim Whitlock – 2.4.3 Mollie-betalingen voor WooCommerce: door Mollie – 5.9.0 Really Simple SSL: door Really Simple Plugins – 3.3.5 Silvasoft boekhouden: door silvasoft – 2.3 – Geïnstalleerde versie niet getest met actieve versie van WooCommerce 4.5.2 Tawk.to Live Chat: door Tawkto – 0.4.3 Banner voor GDPR-toestemming voor cookies: door termly – 2.3.15 Advanced Order Export For WooCommerce: door AlgolPlus – 3.1.6 WooCommerce Composite Products: door SomewhereWarm – 7.1.0 WooCommerce Conditional Shipping and Payments: door SomewhereWarm – 1.8.5 WooCommerce Cost of Goods: door SkyVerge – 2.9.8 – Geïnstalleerde versie niet getest met actieve versie van WooCommerce 4.5.2 WooCommerce Google Analytics Integration: door WooCommerce – 1.4.23 – Geïnstalleerde versie niet getest met actieve versie van WooCommerce 4.5.2 WooCommerce MyParcel: door Richard Perdaan – 4.0.5 – Geïnstalleerde versie niet getest met actieve versie van WooCommerce 4.5.2 WooCommerce Offerte: door Voleatech GmbH – 1.7.10 – Geïnstalleerde versie niet getest met actieve versie van WooCommerce 4.5.2 WooCommerce Order Status Manager: door SkyVerge – 1.12.2 WooCommerce PDF Invoices & Packing Slips: door Ewout Fernhout – 2.6.1 WooCommerce PDF Invoices & Packing Slips Professional: door Ewout Fernhout – 2.6.4 – Geïnstalleerde versie niet getest met actieve versie van WooCommerce 4.5.2 WooCommerce PDF Invoices & Packing Slips Premium Templates: door Ewout Fernhout – 2.9.6 – Geïnstalleerde versie niet getest met actieve versie van WooCommerce 4.5.2 WooCommerce POS: door kilbot – 0.4.24 – Geïnstalleerde versie niet getest met actieve versie van WooCommerce 4.5.2 WooCommerce Product Bundles: door SomewhereWarm – 6.4.0 WooCommerce: door Automattic – 4.5.2 Wordfence Security: door Wordfence – 7.4.11 Yoast SEO: door Team Yoast – 15.0 WP GDPR Compliance: door Van Ons – 1.5.4 WP-Mail-SMTP: door WPForms – 2.4.0 WooCommerce product feed Manager: door Michel Jongbloed – 2.14.0 – Geïnstalleerde versie niet getest met actieve versie van WooCommerce 4.5.2 WP Rocket: door WP Media – 3.7.2 WP YouTube Lyte: door Frank Goossens (futtta) – 1.7.14 Yoast SEO: WooCommerce: door Team Yoast – 13.6 YellowPencil: door WaspThemes – 7.3.1
Autoptimize: door Frank Goossens (futtta) – 2.7.7 Cloudflare: door Cloudflare Inc. – 3.8.2
Composite Products - Conditional Images: door SomewhereWarm – 1.2.2 – Geïnstalleerde versie niet getest met actieve versie van WooCommerce 4.5.2 GA Google Analytics: door Jeff Starr – 20200815 WooCommerce Admin: door WooCommerce – 1.5.0 – Geïnstalleerde versie niet getest met actieve versie van WooCommerce 4.5.2 WP Super Cache: door Automattic – 1.7.1
advanced-cache.php: advanced-cache.php
API Enabled: ✔ Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: bundle (bundle) composite (composite) external (external) grouped (grouped) simple (simple) variable (variable) woosb (woosb)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5)
Connected to WooCommerce.com: ✔
Winkelbasis: #141 - /shop/ Winkelmand: #140 - /cart/ Afrekenen: #139 - /checkout/ Mijn account: #138 - /my-account/ Algemene voorwaarden: #100 - /av/
Name: Flatsome Version: 3.12.2 Author URL: http://www.uxthemes.com/ Child Theme: ❌ – Als je wijzigingen aanbrengt in WooCommerce of in een hoofdthema dat je niet zelf gebouwd hebt raden we het gebruik van een child thema aan. Zie: Hoe maak je een child thema
WooCommerce Support: ✔
Overrides: flatsome/woocommerce/archive-product.php flatsome/woocommerce/cart/cart-empty.php flatsome/woocommerce/cart/cart-shipping.php flatsome/woocommerce/cart/cart.php flatsome/woocommerce/checkout/form-checkout.php flatsome/woocommerce/checkout/form-coupon.php flatsome/woocommerce/checkout/terms.php flatsome/woocommerce/checkout/thankyou.php flatsome/woocommerce/content-product.php flatsome/woocommerce/content-product_cat.php flatsome/woocommerce/content-single-product.php flatsome/woocommerce/content-widget-product.php flatsome/woocommerce/global/breadcrumb.php flatsome/woocommerce/global/quantity-input.php flatsome/woocommerce/global/wrapper-end.php flatsome/woocommerce/global/wrapper-start.php flatsome/woocommerce/loop/loop-end.php flatsome/woocommerce/loop/loop-start.php flatsome/woocommerce/loop/pagination.php flatsome/woocommerce/loop/result-count.php flatsome/woocommerce/loop/sale-flash.php flatsome/woocommerce/myaccount/form-login.php flatsome/woocommerce/myaccount/navigation.php flatsome/woocommerce/notices/error.php flatsome/woocommerce/notices/notice.php flatsome/woocommerce/notices/success.php flatsome/woocommerce/product-searchform.php flatsome/woocommerce/single-product/photoswipe.php flatsome/woocommerce/single-product/price.php flatsome/woocommerce/single-product/product-image.php flatsome/woocommerce/single-product/product-thumbnails.php flatsome/woocommerce/single-product/rating.php flatsome/woocommerce/single-product/related.php flatsome/woocommerce/single-product/review.php flatsome/woocommerce/single-product/sale-flash.php flatsome/woocommerce/single-product/share.php flatsome/woocommerce/single-product/short-description.php flatsome/woocommerce/single-product/tabs/tabs.php flatsome/woocommerce/single-product/title.php flatsome/woocommerce/single-product/up-sells.php flatsome/woocommerce/single-product-reviews.php flatsome/woocommerce/single-product.php
Database Version: 7.1.0 Loopback Test: ✔ Template Overrides: –
Database Version: 6.4.0 Loopback Test: ✔ Template Overrides: –
Afgerond: 1.550 Oldest: 2020-09-05 17:05:41 +0000 Newest: 2020-10-06 04:32:30 +0000
Mislukt: 27 Oldest: 2019-05-28 15:22:24 +0000 Newest: 2020-10-06 00:01:22 +0000
In afwachting: 5 Oldest: 2020-10-06 10:56:09 +0000 Newest: 2020-10-11 07:31:26 +0000
`
Hello,
Here are some screenshots. On the first you can see that i manually put the order on status 'delivered' And then when i search for it it's gone on the second screenshot. How can we fix this? Especially because the orders are going on 'delivered' when we don't want them to. They just disappeared. Do you need anything else?
[image: image.png] [image: image.png]
Met stralende groet,
Glenn van der Kroef
Stralendgroen 050 211 0420 Info@stralendgroen.nl www.stralendgroen.nl
Op di 6 okt. 2020 om 08:19 schreef ivatautomattic <notifications@github.com
:
Hello @G1enn1 https://github.com/G1enn1 ,
Thank you for submitting the issue. To further investigate the issue we would need to evaluate the system report. Also, if you could add screenshots this would help a lot. Please provide us with the information requested so we could take a look further.
Screenshots If applicable, add screenshots to help explain your problem.
WordPress Environment
Status** in WordPress admin. ``` — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <https://github.com/woocommerce/woocommerce/issues/27865#issuecomment-704055484>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ARIJR5OSLOZKG3UFP2VKNUTSJKZIFANCNFSM4SETHJMQ> .
@G1enn1 I apologize for the really long delay in follow up here. WooCommerce core does not have a Delivered
status. You must have an extension that's adding it. I'll close this due to its age and seems to be an issue with an extension.
Please provide us with the information requested in this bug report. Without these details, we won't be able to fully evaluate this issue. Bug reports lacking detail, or for any other reason than to report a bug, may be closed without action.
Prerequisites (mark completed items with an [x]):
Describe the bug A clear and concise description of what the bug is. There is a new option as an order status Delivered When you chois this option the order disapears Expected behavior A clear and concise description of what you expected to happen. no cleu? Actual behavior A clear and concise description of what actually happens. Please be as descriptive as possible;
Steps to reproduce the bug (We need to be able to reproduce the bug in order to fix it.) Steps to reproduce the bug:
Screenshots If applicable, add screenshots to help explain your problem.
Isolating the problem (mark completed items with an [x]):
WordPress Environment We use the WooCommerce System Status Report to help us evaluate the issue. Without this report we won't be able to fully evaluate this issue.