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[GlobalStep - WooCommerce 4.8 + WPB 3.9] WooCommerce->Settings->Tax options fails to work for "Dreamhost test site" #28615

Closed gglobalstep closed 3 years ago

gglobalstep commented 3 years ago

Bug Description:

WooCommerce->Settings->Tax, radio button and dropdown options fails to work for "Dreamhost test site"

Environment:

Windows 10, macOS High Sierra v10.13.6 Browser: Chrome(Version 87.0.4280.88 (64-bit)) Firefox(Version 83.0)(64-bit) Safari: v13.1.2(13609.3.5.1.5)

Steps To Reproduce:

  1. Hit the URL: http://gerpot.dreamhosters.com/wp-admin/
  2. Login with valid credentials
  3. Go to WooCommerce->Settings->Tax options
  4. Tap on radio and dropdown options
  5. Observe that WooCommerce->Settings->Tax options fails to work for "Dreamhost test site"

Actual Result:

WooCommerce->Settings->Tax options fails to work for "Dreamhost test site"

Expected Result:

WooCommerce->Settings->Tax options should work for "Dreamhost test site"

Artifacts:

#28615.zip

Isolating the problem (mark completed items with an [x]):

``` ` ### WordPress Environment ### WordPress address (URL): http://gerpot.dreamhosters.com Site address (URL): http://gerpot.dreamhosters.com WC Version: 4.8.0 REST API Version: ✔ 4.8.0 WC Blocks Version: ✔ 4.0.0-dev Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.7.3 Log Directory Writable: ✔ WP Version: ❌ 5.6 - There is a newer version of WordPress available (5.7-alpha-49808) WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.2.34 PHP Post Max Size: 512 MB PHP Time Limit: 120 PHP Max Input Vars: 1000 cURL Version: 7.58.0 OpenSSL/1.1.1 SUHOSIN Installed: – MySQL Version: 5.7.28-log Max Upload Size: 512 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.8.0 WC Database Prefix: wp_mcqbrc_ Total Database Size: 8.03MB Database Data Size: 6.20MB Database Index Size: 1.83MB wp_mcqbrc_woocommerce_sessions: Data: 0.44MB + Index: 0.02MB + Engine InnoDB wp_mcqbrc_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mcqbrc_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mcqbrc_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_mcqbrc_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mcqbrc_woocommerce_order_itemmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB wp_mcqbrc_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_mcqbrc_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mcqbrc_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mcqbrc_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mcqbrc_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mcqbrc_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mcqbrc_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mcqbrc_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mcqbrc_actionscheduler_actions: Data: 0.05MB + Index: 0.11MB + Engine InnoDB wp_mcqbrc_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mcqbrc_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mcqbrc_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mcqbrc_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mcqbrc_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_mcqbrc_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mcqbrc_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mcqbrc_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mcqbrc_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mcqbrc_options: Data: 4.05MB + Index: 0.28MB + Engine InnoDB wp_mcqbrc_postmeta: Data: 0.34MB + Index: 0.23MB + Engine InnoDB wp_mcqbrc_posts: Data: 0.39MB + Index: 0.06MB + Engine InnoDB wp_mcqbrc_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mcqbrc_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mcqbrc_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mcqbrc_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mcqbrc_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mcqbrc_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_mcqbrc_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_mcqbrc_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mcqbrc_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mcqbrc_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mcqbrc_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mcqbrc_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mcqbrc_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mcqbrc_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_mcqbrc_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_mcqbrc_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mcqbrc_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_mcqbrc_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mcqbrc_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mcqbrc_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mcqbrc_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 43 custom_css: 2 customize_changeset: 4 feedback: 5 nav_menu_item: 9 page: 43 post: 4 product: 28 product_variation: 11 revision: 108 shop_coupon: 12 shop_order: 37 ### Security ### Secure connection (HTTPS): ❌ Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates. Hide errors from visitors: ✔ ### Active Plugins (23) ### Query Monitor: by John Blackbourn – 3.6.5 Akismet Anti-Spam: by Automattic – 4.1.7 Code Snippets: by Code Snippets Pro – 2.14.0 DreamHost Panel Login: by DreamHost danielbachhuber – 1.0.0 Facebook for WooCommerce: by Facebook – 2.2.0 Gutenberg: by Gutenberg Team – 9.4.1 Hello Dolly: by Matt Mullenweg – 1.7.2 Jetpack by WordPress.com: by Automattic – 9.1 Google Ads & Marketing by Kliken: by Kliken – 1.0.6 Mailchimp for WooCommerce: by Mailchimp – 2.4.7 OptinMonster: by OptinMonster Team – 2.0.2 Password Protected: by Ben Huson – 2.4 WooCommerce Admin: by WooCommerce – 1.7.2 WooCommerce Beta Tester: by WooCommerce – 2.0.1 – Installed version not tested with active version of WooCommerce 4.0 WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1 WooCommerce Stripe Gateway: by WooCommerce – 4.5.5 WooCommerce Blocks: by Automattic – 4.0.0-dev WooCommerce Prepare Notes Testing: by WooCommerce – 0.1 – Installed version not tested with active version of WooCommerce 4.0 WooCommerce Shipping & Tax: by Automattic – 1.25.3 (update to version 1.25.4 is available) WooCommerce: by Automattic – 4.8.0 WordPress Beta Tester: by Peter Westwood Andy Fragen – 3.0.7 WP Super Cache: by Automattic – 1.7.1 WPForms Lite: by WPForms – 1.6.3.1 ### Inactive Plugins (1) ### Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.13.2 ### Dropin Plugins (2) ### advanced-cache.php: advanced-cache.php db.php: Query Monitor Database Class ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Shop base: #20 - /shop/ Cart: #21 - /cart/ Checkout: #22 - /checkout/ My account: #23 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Storefront Version: 2.9.0 (update to version 3.0.0 is available) Author URL: https://woocommerce.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### Action Scheduler ### Complete: 74 Oldest: 2020-12-16 08:26:55 +0000 Newest: 2020-12-17 13:23:03 +0000 Pending: 2 Oldest: 2020-12-17 14:28:02 +0000 Newest: 2020-12-18 00:02:32 +0000 ` ```
juliaamosova commented 3 years ago

Hi @gglobalstep,

Thanks for reporting the issue. However, everything seems to work as expected.

In your vide, I can see the automated tax option is enabled on the site:

automated_tax

When that option is enabled, Prices entered with tax option is disabled as expected.

I am closing this as a non-bug. However, please free to comment back in case I missed something.