Shipping zones not showing in backend while they're working in frontend

Prerequisites

[x] I have carried out troubleshooting steps and I believe I have found a bug.
[x] I have searched for similar bugs in both open and closed issues and cannot find a duplicate.

Describe the bug

Hi guys, The shipping zones and shipping classes disappeared from the back end. At the same time, they are working properly in the frontend, so the customers doesn't have any problem, but I cannot add or change any shipping classe.

Here's a screenshot from the console: 2022-03-03_09-18-55

Uncaught TypeError: _.indexBy is not a function
    at n.render (wc-shipping-zones.min.js?ver=6.2.1:1:1888)
    at HTMLDocument.<anonymous> (wc-shipping-zones.min.js?ver=6.2.1:1:4713)
    at e (jquery.min.js?ver=3.6.0:2:30038)
    at t (jquery.min.js?ver=3.6.0:2:30340)

Expected behavior

In the shipping tab (wp-admin/admin.php?page=wc-settings&tab=shipping) of the setting page I should be able to edit, add or delete the shipping zones.

Actual behavior

The shipping tab of the setting page appears as no shipping zone where made. So I can only see the row for "Location not covered by other zones".

Steps to reproduce

From the WordPress menù

Go on WooCommerce > Settings and click it
Select the shipping panel
See the page with no shipping zones although they were set.

WordPress Environment

WordPress address (URL): https://riparaora.it Site address (URL): https://riparaora.it WC Version: 6.2.1 REST API Version: ✔ 6.2.1 WC Blocks Version: ✔ 6.7.3 Action Scheduler Version: ✔ 3.4.0 WC Admin Version: ✔ 3.1.0 Log Directory Writable: ✔ WP Version: 5.9.1 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ✔ Language: it_IT External object cache: –

Server Environment

Server Info: Apache PHP Version: 7.4.28 PHP Post Max Size: 256 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 7.66.0 OpenSSL/1.1.1l-fips

SUHOSIN Installed: – MySQL Version: 5.7.32-35-log Max Upload Size: 256 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔

Database

WC Database Version: 6.2.1 WC Database Prefix: 7b8z7Iaq_ Dimensione totale database: 221.18MB Dimensione dati database: 186.97MB Dimensione indice database: 34.21MB 7b8z7Iaq_woocommerce_sessions: Dati: 30.09MB + indice: 1.57MB + motore MyISAM 7b8z7Iaq_woocommerce_api_keys: Dati: 0.00MB + indice: 0.00MB + motore MyISAM 7b8z7Iaq_woocommerce_attribute_taxonomies: Dati: 0.00MB + indice: 0.01MB + motore MyISAM 7b8z7Iaq_woocommerce_downloadable_product_permissions: Dati: 0.00MB + indice: 0.00MB + motore MyISAM 7b8z7Iaq_woocommerce_order_items: Dati: 0.39MB + indice: 0.17MB + motore MyISAM 7b8z7Iaq_woocommerce_order_itemmeta: Dati: 2.41MB + indice: 1.45MB + motore MyISAM 7b8z7Iaq_woocommerce_tax_rates: Dati: 0.00MB + indice: 0.00MB + motore MyISAM 7b8z7Iaq_woocommerce_tax_rate_locations: Dati: 0.00MB + indice: 0.00MB + motore MyISAM 7b8z7Iaq_woocommerce_shipping_zones: Dati: 0.00MB + indice: 0.00MB + motore MyISAM 7b8z7Iaq_woocommerce_shipping_zone_locations: Dati: 0.00MB + indice: 0.00MB + motore MyISAM 7b8z7Iaq_woocommerce_shipping_zone_methods: Dati: 0.00MB + indice: 0.00MB + motore MyISAM 7b8z7Iaq_woocommerce_payment_tokens: Dati: 0.00MB + indice: 0.00MB + motore MyISAM 7b8z7Iaq_woocommerce_payment_tokenmeta: Dati: 0.01MB + indice: 0.01MB + motore MyISAM 7b8z7Iaq_woocommerce_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM 7b8z7Iaq_actionscheduler_actions: Dati: 3.02MB + indice: 2.05MB + motore InnoDB 7b8z7Iaq_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB 7b8z7Iaq_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB 7b8z7Iaq_actionscheduler_logs: Dati: 2.52MB + indice: 0.97MB + motore InnoDB 7b8z7Iaq_ac_abandoned_cart_history_lite: Dati: 0.11MB + indice: 0.00MB + motore InnoDB 7b8z7Iaq_ac_email_templates_lite: Dati: 0.02MB + indice: 0.00MB + motore InnoDB 7b8z7Iaq_ac_guest_abandoned_cart_history_lite: Dati: 0.02MB + indice: 0.00MB + motore InnoDB 7b8z7Iaq_ac_sent_history_lite: Dati: 0.02MB + indice: 0.00MB + motore InnoDB 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motore InnoDB 7b8z7Iaq_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB 7b8z7Iaq_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB 7b8z7Iaq_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB 7b8z7Iaq_wc_warranty_products: Dati: 0.02MB + indice: 0.05MB + motore InnoDB 7b8z7Iaq_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB 7b8z7Iaq_wdr_order_discounts: Dati: 0.05MB + indice: 0.00MB + motore InnoDB 7b8z7Iaq_wdr_order_item_discounts: Dati: 0.02MB + indice: 0.00MB + motore InnoDB 7b8z7Iaq_wdr_rules: Dati: 0.13MB + indice: 0.00MB + motore InnoDB 7b8z7Iaq_woocommerce_exported_csv_items: Dati: 0.11MB + indice: 0.02MB + motore InnoDB 7b8z7Iaq_wpam_events: Dati: 0.02MB + indice: 0.00MB + motore InnoDB 7b8z7Iaq_wpam_messages: Dati: 0.02MB + indice: 0.00MB + motore InnoDB 7b8z7Iaq_wpam_transactions: Dati: 0.02MB + indice: 0.00MB + motore InnoDB 7b8z7Iaq_wpgmza: Dati: 0.02MB + indice: 0.00MB + motore InnoDB 7b8z7Iaq_wpgmza_categories: Dati: 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7b8z7Iaq_yoast_seo_meta: Dati: 0.02MB + indice: 0.02MB + motore MyISAM

Post Type Counts

acf-field: 7 acf-field-group: 2 afreg_fields: 4 attachment: 2936 csp_rules: 3 custom_css: 1 def_reg_fields: 10 displayed_gallery: 4 display_type: 7 e-landing-page: 1 elementor_library: 85 evolve: 12 gal_display_source: 5 inbound-forms: 1 landing-page: 1 lightbox_library: 7 ml-slide: 45 ml-slider: 11 nav_menu_item: 158 ngg_gallery: 4 ngg_pictures: 9 oembed_cache: 15 page: 45 polylang_mo: 1 post: 97 product: 165 product_variation: 348 revision: 45 saswp: 2 schema: 3 shop_coupon: 3 shop_order: 2567 shop_order_refund: 86 um_directory: 1 um_form: 3 warranty_request: 36 wcpf_item: 3 wcpf_project: 1 wc_order_email: 4 wc_order_status: 10 wp-lead: 1 wp_email_images: 1 wp_global_styles: 1

Security

Secure connection (HTTPS): ✔ Hide errors from visitors: ✔

Active Plugins (47)

Campi Personalizzati Avanzati: by Delicious Brains – 5.12 Akismet Anti-Spam: by Automattic – 4.2.2 B2B per WooCommerce: by Addify – 2.0.2 Click to Chat: by HoliThemes – 3.8 Complianz | GDPR/CCPA Cookie Consent: by Really Simple Plugins – 6.1.0.1 Customer Reviews for WooCommerce: by CusRev – 4.38 DynamicConditions: by RTO GmbH – 1.5.1 Elementor Pro: by Elementor.com – 3.6.3 Elementor: by Elementor.com – 3.5.6 Essential Addons for Elementor: by WPDeveloper – 5.0.9 Facebook for WooCommerce: by Facebook – 2.6.11 Reviews and Rating - Google My Business: by Noah Hearle Design Extreme – 4.3

Health Check & Troubleshooting: by The WordPress.org community – 1.4.5 Hotjar: by Hotjar – 1.0.12 iThemes Sync: by iThemes – 2.1.9 Newsletter, SMTP, Email marketing and Subscribe forms by Sendinblue: by Sendinblue – 3.1.35 Members: by MemberPress – 3.1.7 MetaSlider: by MetaSlider – 3.27.1 NitroPack: by NitroPack LLC – 1.5.9 OoohBoi Steroids for Elementor: by OoohBoi – 1.9.0 Redirection: by John Godley – 5.2.3 WPML Multilingual CMS: by OnTheGoSystems – 4.5.2 Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.30 UpdraftPlus - Backup/Ripristino: by UpdraftPlus.Com DavidAnderson – 2.22.7.25

WooCommerce Address Validator: by Byteplant – 2.7 Woo Discount Rules PRO 2.0: by Flycart – 2.3.13 Woo Discount Rules: by Flycart – 2.3.13 WPC Smart Quick View for WooCommerce (Premium): by WPClever – 2.8.4 Abandoned Cart Lite for WooCommerce: by Tyche Softwares – 5.12.0 WooCommerce Google Analytics Integration: by WooCommerce – 1.5.8 WooCommerce Multilingual: by OnTheGoSystems – 4.12.6 WooCommerce Order Status Manager: by SkyVerge – 1.13.3 WooCommerce Payments: by Automattic – 3.8.0 WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.13.1 Sendinblue - WooCommerce Email Marketing: by Sendinblue – 2.0.34 WooCommerce Warranty Requests: by WooCommerce – 1.9.31 WooCommerce: by Automattic – 6.2.1 Worldz: by Worldz – 2.2.3 WPML SEO: by OnTheGoSystems – 2.0.1 WPC Grouped Product for WooCommerce (Premium): by WPClever – 2.9.5 WPML Media: by OnTheGoSystems – 2.7.0 WPML String Translation: by OnTheGoSystems – 3.2.0 WPSSO Core (Premium): by JS Morisset – 11.4.0 WPSSO Ratings and Reviews: by JS Morisset – 2.18.0 WPSSO Update Manager: by JS Morisset – 4.12.0 Google XML Sitemap Generator: by XmlSitemapGenerator.org – 2.0.2 YITH WooCommerce Barcodes and QR Codes Premium: by YITH – 2.6.0

Inactive Plugins (2)

Advanced Database Cleaner PRO: by Younes JFR. – 3.1.6 Temporary Login Without Password: by StoreApps – 1.7.2

Dropin Plugins (1)

advanced-cache.php: advanced-cache.php

Must Use Plugins (3)

Health Check Troubleshooting Mode: by – 1.7.2 planb_custom-checkout-fields.php: by – WooCommerce Custom setting Plan B Project: by Giacomo Lanzi – 1.0

Settings

API Enabled: ✔ Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) woosg (woosg)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-4 (rated-4-en) rated-5 (rated-5) rated-5 (rated-5-en)

Connected to WooCommerce.com: ✔

WC Pages

Shop base: #2744 - /shop/ Carrello: ❌ La pagina non contiene lo shortcode [woocommerce_cart] o il blocco woocommerce/cart. Pagamento: ❌ La pagina non contiene lo shortcode [woocommerce_checkout] o il blocco woocommerce/checkout. Il mio account: #2901 - /account/ Termini e condizioni: #6290 - /tos/

Theme

Name: Hello Elementor Child Version: 1.0.1 Author URL: https://planbproject.it/ Child Theme: ✔ Parent Theme Name: Hello Elementor Parent Theme Version: 2.5.0 Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash WooCommerce Support: ✔

Templates

Overrides: –

WooCommerce Payments

Version: 3.8.0 Connected to WPCOM: Yes Blog ID: 163920075 Account ID: acct_1K1Sm72E9UFhk2Ws

Action Scheduler

Operazione annullata: 2 Oldest: 2022-02-01 10:55:55 +0100 Newest: 2022-02-12 09:46:00 +0100

Completato: 6.976 Oldest: 2022-01-31 09:23:38 +0100 Newest: 2022-03-03 09:13:59 +0100

Operazione non riuscita: 1 Oldest: – Newest: –

In attesa: 6 Oldest: 2022-03-03 09:28:59 +0100 Newest: 2022-03-11 08:08:25 +0100

Status report information

Generated at: 2022-03-03 09:20:02 +01:00

Isolating the problem

[X] I have deactivated other plugins and confirmed this bug occurs when only WooCommerce plugin is active.
[ ] This bug happens with a default WordPress theme active, or Storefront.
[ ] I can reproduce this bug consistently using the steps above.

woocommerce / woocommerce