Closed tommybutter closed 2 years ago
Hi @tommybutter,
While our goal is to address all the issues reported in this repository, GitHub should be treated as a place to report confirmed bugs only.
The type of issue you submitted looks like a support request which may or may not reveal a bug once proper troubleshooting is done. In order to confirm the bug, please follow one of the steps below:
Make a post on WooCommerce community forum
If you confirm the bug, please provide us with clear steps to reproduce it.
We are closing this issue for now as it seems to be a support request and not a bug. If we missed something, please leave a comment and we will take a second look.
Prerequisites
Describe the bug
When a custom button is added to the Order Item Action section via the action 'woocommerce_order_item_add_action_buttons' the button functions as expected however the other default ajax actions such as adding and removing items trigger a refresh on the frame when their AJAX completes, this loads the html template and does not execute the action meaning the custom buttons are lost until the page is refreshed.
Expected behavior
Executing any action should keep the buttons in their place in the UI
Actual behavior
Buttons disappear after other actions trigger
Steps to reproduce
WordPress Environment
`
WordPress Environment
WordPress address (URL): https://development.local Site address (URL): https://development.local WC Version: 6.7.0 REST API Version: ✔ 6.7.0 WC Blocks Version: ✔ 7.8.3 Action Scheduler Version: ✔ 3.4.0 Log Directory Writable: ✔ WP Version: 6.0.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: ✔ WP Cron: ✔ Language: en_US External object cache: –
Server Environment
Server Info: Apache/2.4.43 (Win32) PHP Version: 7.4.1 PHP Post Max Size: 1,000 MB PHP Time Limit: 1200 PHP Max Input Vars: 4000 cURL Version: 7.67.0 OpenSSL/1.1.1d
SUHOSIN Installed: – MySQL Version: 8.0.16 Max Upload Size: 300 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔
Database
WC Database Version: 6.7.0 WC Database Prefix: wp_ Total Database Size: 32.56MB Database Data Size: 26.82MB Database Index Size: 5.74MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.31MB + Index: 0.33MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB fakenames: Data: 2.52MB + Index: 0.00MB + Engine InnoDB wp_actionscheduler_actions: Data: 0.11MB + Index: 0.13MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB wp_automatewoo_abandoned_carts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_automatewoo_customer_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_automatewoo_customers: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_automatewoo_events: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_automatewoo_guest_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_automatewoo_guests: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_automatewoo_log_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_automatewoo_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_automatewoo_queue: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_automatewoo_queue_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_cfm_product_switches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.38MB + Index: 0.33MB + Engine InnoDB wp_e_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_import_detail_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_import_log_detail: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_import_postid: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_options: Data: 18.06MB + Index: 0.09MB + Engine InnoDB wp_postmeta: Data: 2.41MB + Index: 2.66MB + Engine InnoDB wp_posts: Data: 0.44MB + Index: 0.14MB + Engine InnoDB wp_revslider_css: Data: 0.20MB + Index: 0.00MB + Engine 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0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.06MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.06MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_exported_csv_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wysija_campaign: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wysija_campaign_list: Data: 0.02MB + Index: 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InnoDB wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Post Type Counts
attachment: 6 deprecated_log: 5 elementor_library: 1 nav_menu_item: 4 page: 11 post: 2 product: 1 product_variation: 50 revision: 8 shop_coupon: 1 shop_order: 422 shop_subscription: 15 wpcf7_contact_form: 1 wysijap: 1 yith_wcan_preset: 1
Security
Secure connection (HTTPS): ✔ Hide errors from visitors: ✔
Active Plugins (18)
Classic Editor: by WordPress Contributors – 1.6.2 Contact Form 7: by Takayuki Miyoshi – 5.5.6 Dynamic Featured Image: by Ankit Pokhrel – 3.7.0 Envato Market: by Envato – 2.0.7 Header and Footer Scripts: by Digital Liberation – 2.2.1 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5 User Switching: by John Blackbourn & contributors – 1.5.8 WP Sheet Editor - WooCommerce Products (Premium): by WP Sheet Editor – 1.7.2 Free Trial Coupon for Woocommerce Subscriptions: by Jahid – 1.0.1 WooCommerce Customer/Order/Coupon Export: by SkyVerge – 5.3.2 WooCommerce Stripe Gateway: by WooCommerce – 6.3.0 WooCommerce Subscriptions CSV Importer and Exporter: by Prospress Inc – 2.1.0 WooCommerce Subscriptions: by WooCommerce – 4.1.0 WooCommerce URL Coupons: by SkyVerge – 2.12.0 WooCommerce: by Automattic – 6.7.0 WP Sitemap Page: by Tony Archambeau – 1.9.1 YITH WooCommerce Ajax Product Filter: by YITH – 4.9.0 YITH WooCommerce Ajax Search: by YITH – 1.19.0
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Advanced Cron Manager: by BracketSpace – 2.4.2 AutomateWoo: by WooCommerce – 5.4.1 BackupBuddy: by iThemes – 7.2.0.8 CF Page or Post Duplicator: by Carlos Fazenda – 6.0 Change Author: by Martin Teley – 1.3 Check & Log Email: by WPChill – 1.0.6 Column Shortcodes: by Codepress – 1.0.1 Documentor Lite: by Tejaswini Deshpande – 1.5.2 Duplicator: by Snap Creek – 1.4.5 Easy Accordion: by ShapedPlugin – 2.1.12 Email Log: by Sudar – 2.4.8 Envato WordPress Toolkit (Deprecated): by Envato – 1.8.0 Facebook for WooCommerce: by Facebook – 2.6.13 GTmetrix for WordPress: by GTmetrix – 0.4.4 Health Check & Troubleshooting: by The WordPress.org community – 1.4.5 Log Deprecated Notices: by Andrew Nacin – 0.4.1 MailPoet 2: by MailPoet – 2.21 Organic Builder Widgets: by Organic Themes – 1.4.16 PixelYourSite PRO: by PixelYourSite – 8.0.7 PixelYourSite Super Pack: by PixelYourSite – 2.1.4 Porto Theme - Functionality: by ilistheme – 1.1.1 Product Feed PRO for WooCommerce: by AdTribes.io – 11.5.6 Query Monitor: by John Blackbourn – 3.9.0 Really Simple CAPTCHA: by Takayuki Miyoshi – 2.1 Redirection: by John Godley – 5.2.3 Slider Revolution: by ThemePunch – 5.4.6.4 Two Factor Authentication: by David Anderson original plugin by Oskar Hane and enhanced by Dee Nutbourne – 1.14.3
Ultimate Addons for Visual Composer: by Brainstorm Force – 3.16.12 Update Theme and Plugins from Zip File: by Jeff Sherk – 2.0.0 Visual Composer Clipboard: by bitorbit – 4.1.1 WooCommerce Email Test: by RaiserWeb – 1.8 WooCommerce Google Analytics Integration: by WooCommerce – 1.5.9 WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.14.5 WooCommerce Subscriptions - Disable Report Cache Updates: by Prospress Inc. – 1.0 WooCommerce Subscriptions - Disable Reports Tab: by Prospress Inc. – 1.0.0 WordPress Responsive CSS3 Pricing Tables: by Realwebcare – 2.3.1 WPBakery Page Builder: by Michael M - WPBakery.com – 5.4.5 WP Crontrol: by John Blackbourn & crontributors – 1.12.1 WP External Links: by WebFactory Ltd – 2.51 WP fail2ban: by Charles Lecklider – 4.4.0.4 WP Offload SES Lite: by Delicious Brains – 1.4.6 WP Rocket: by WP Media – 3.7.5 WP STAGING: by WP-STAGING – 2.9.10 WRC Pricing Tables Ultimate: by Realwebcare.com – 1.0.9 YITH WooCommerce Wishlist: by YITH – 3.8.0 Yoast SEO: by Team Yoast – 18.8
Must Use Plugins (1)
DecaLog Early Loader: by Pierre Lannoy –
Settings
API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5)
Connected to WooCommerce.com: – Enforce Approved Product Download Directories: –
WC Pages
Shop base: #64 - /shop/ Cart: #65 - /cart/ Checkout: #66 - /checkout/ My account: #67 - /my-account/ Terms and conditions: ❌ Page not set
Theme
Name: Porto Version: 6.2.3 Author URL: https://www.portotheme.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔
Templates
Overrides: porto/woocommerce/archive-product.php porto/woocommerce/cart\cart-empty.php porto/woocommerce/cart\cart-shipping.php porto/woocommerce/cart\cart-totals.php porto/woocommerce/cart\cart.php porto/woocommerce/cart\cross-sells.php porto/woocommerce/cart\mini-cart.php porto/woocommerce/cart\proceed-to-checkout-button.php porto/woocommerce/cart\shipping-calculator.php porto/woocommerce/checkout\form-billing.php porto/woocommerce/checkout\form-checkout.php porto/woocommerce/checkout\form-coupon.php porto/woocommerce/checkout\form-login.php porto/woocommerce/checkout\form-pay.php porto/woocommerce/checkout\form-shipping.php porto/woocommerce/checkout\payment-method.php porto/woocommerce/checkout\payment.php porto/woocommerce/checkout\review-order.php porto/woocommerce/checkout\thankyou.php porto/woocommerce/content-product-cat.php porto/woocommerce/content-product.php porto/woocommerce/content-single-product.php porto/woocommerce/content-widget-product.php porto/woocommerce/global\form-login.php porto/woocommerce/global\quantity-input.php porto/woocommerce/global\wrapper-start.php porto/woocommerce/loop\add-to-cart.php porto/woocommerce/loop\loop-end.php porto/woocommerce/loop\loop-start.php porto/woocommerce/loop\no-products-found.php porto/woocommerce/loop\orderby.php porto/woocommerce/loop\pagination.php porto/woocommerce/loop\rating.php porto/woocommerce/loop\sale-flash.php porto/woocommerce/myaccount\dashboard.php porto/woocommerce/myaccount\downloads.php porto/woocommerce/myaccount\form-add-payment-method.php porto/woocommerce/myaccount\form-edit-account.php porto/woocommerce/myaccount\form-edit-address.php porto/woocommerce/myaccount\form-login.php porto/woocommerce/myaccount\form-lost-password.php porto/woocommerce/myaccount\form-reset-password.php porto/woocommerce/myaccount\lost-password-confirmation.php porto/woocommerce/myaccount\my-account.php porto/woocommerce/myaccount\my-address.php porto/woocommerce/myaccount\my-downloads.php porto/woocommerce/myaccount\my-orders.php porto/woocommerce/myaccount\navigation.php porto/woocommerce/myaccount\orders.php porto/woocommerce/myaccount\payment-methods.php porto/woocommerce/myaccount\view-order.php porto/woocommerce/order\form-tracking.php version 3.6.0 is out of date. The core version is 6.5.0 porto/woocommerce/order\order-details-customer.php porto/woocommerce/order\order-details.php porto/woocommerce/order\order-downloads.php porto/woocommerce/order\tracking.php porto/woocommerce/single-product\add-to-cart\simple.php porto/woocommerce/single-product\add-to-cart\variable.php porto/woocommerce/single-product\meta.php porto/woocommerce/single-product\product-attributes.php porto/woocommerce/single-product\product-image.php porto/woocommerce/single-product\product-thumbnails.php porto/woocommerce/single-product\rating.php porto/woocommerce/single-product\related.php porto/woocommerce/single-product\review-meta.php porto/woocommerce/single-product\review-rating.php porto/woocommerce/single-product\review.php porto/woocommerce/single-product\sale-flash.php porto/woocommerce/single-product\short-description.php porto/woocommerce/single-product\tabs\tabs.php porto/woocommerce/single-product\title.php porto/woocommerce/single-product\up-sells.php porto/woocommerce/single-product-reviews.php
Outdated Templates: ❌
Subscriptions
WCS_DEBUG: ✔ No Subscriptions Mode: ✔ Live Subscriptions Live URL: https://development.local Subscription Statuses: wc-active: 15 WooCommerce Account Connected: ❌ No Report Cache Enabled: ✔ Yes Cache Update Failures: ✔ 0 failure
Store Setup
Country / State: Australia — South Australia
Subscriptions by Payment Gateway
Stripe: wc-active: 15
Payment Gateway Support
Stripe: products refunds tokenization add_payment_method subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes subscription_payment_method_change subscription_payment_method_change_customer subscription_payment_method_change_admin multiple_subscriptions
Admin
Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products experimental-product-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices wc-pay-promotion wc-pay-welcome-page wc-pay-subscriptions-page
Disabled Features: minified-js settings
Daily Cron: ✔ Next scheduled: 2022-08-02 02:13:39 +00:00 Options: ✔ Notes: 86 Onboarding: completed
WooCommerce Customer/Order/Coupon Export
Automated exports: 0 Custom formats: 0 Next export: Not scheduled
Action Scheduler
Complete: 179 Oldest: 2022-07-04 00:20:50 +0000 Newest: 2022-08-01 06:49:36 +0000
Failed: 14 Oldest: 2021-09-17 03:50:55 +0000 Newest: 2022-07-14 05:37:35 +0000
Pending: 19 Oldest: 2022-08-01 06:59:24 +0000 Newest: 2022-09-19 03:07:39 +0000
Status report information
Generated at: 2022-08-01 06:57:21 +00:00 `
Isolating the problem