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Payment Error on Checkout #41904

Closed AvinashKumarAnde closed 11 months ago

AvinashKumarAnde commented 11 months ago

Prerequisites

Describe the bug

I am getting an error "There are no payment methods available. This may be an error on our side. Please contact us if you need any help placing your order."

Expected behavior

unable to make payment with woocoomerce

Actual behavior

Everything is working fine on woocommerce except the checkout page payment method

Steps to reproduce

on checkout page

WordPress Environment

`

WordPress Environment

WordPress address (URL): http://bvcsrb.org Site address (URL): http://bvcsrb.org WC Version: 8.3.1 REST API Version: ✔ 8.3.1 WC Blocks Version: ✔ 11.4.9 Action Scheduler Version: ✔ 3.6.4 Log Directory Writable: ✔ WP Version: 6.4.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: –

Server Environment

Server Info: Apache PHP Version: 7.3.33 PHP Post Max Size: 32 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.87.0 OpenSSL/1.1.1w

SUHOSIN Installed: – MySQL Version: 5.6.51-cll-lve Max Upload Size: 32 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔

Database

WC Database Version: 8.3.1 WC Database Prefix: wp_ Total Database Size: 27.69MB Database Data Size: 25.35MB Database Index Size: 2.34MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 0.06MB + Index: 0.11MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB wp_aioseo_cache: Data: 0.14MB + Index: 0.03MB + Engine InnoDB wp_aioseo_notifications: Data: 0.19MB + Index: 0.06MB + Engine InnoDB wp_aioseo_posts: Data: 0.28MB + Index: 0.02MB + Engine InnoDB wp_ays_pb: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_ays_pb_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ays_pb_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_cf7_vdata: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_cf7_vdata_entry: Data: 0.37MB + Index: 0.04MB + Engine MyISAM wp_cftemail_forms: Data: 0.03MB + Index: 0.00MB + Engine MyISAM wp_cftemail_messages: Data: 0.03MB + Index: 0.00MB + Engine MyISAM wp_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_ditty_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_ditty_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_duplicator_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_frm_fields: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_frm_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_frm_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_frm_item_metas: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_ig_actions: Data: 0.02MB + Index: 0.04MB + Engine MyISAM wp_ig_blocked_emails: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_ig_campaigns: Data: 0.01MB + Index: 0.00MB + Engine MyISAM wp_ig_contactmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_ig_contacts: Data: 0.05MB + Index: 0.03MB + Engine MyISAM wp_ig_contacts_ips: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_ig_contact_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_ig_custom_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ig_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_ig_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_ig_lists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_ig_lists_contacts: Data: 0.02MB + Index: 0.01MB + Engine MyISAM wp_ig_mailing_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_ig_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_ig_sending_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_ig_temp_import: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ig_unsubscribe_feedback: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ig_wc_cart: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_ig_wc_guests: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_ig_workflows: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ig_workflows_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_options: Data: 3.88MB + Index: 0.07MB + Engine MyISAM wp_postmeta: Data: 2.96MB + Index: 0.29MB + Engine MyISAM wp_posts: Data: 15.92MB + Index: 0.28MB + Engine MyISAM wp_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM wp_revslider_css_bkp: Data: 0.01MB + Index: 0.00MB + Engine MyISAM wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_sliders: Data: 0.04MB + Index: 0.00MB + Engine MyISAM wp_revslider_sliders_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_slides: Data: 0.05MB + Index: 0.00MB + Engine MyISAM wp_revslider_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_term_relationships: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_usermeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wpda_logging: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wpda_media: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wpda_menus: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wpda_project: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wpda_project_page: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wpda_project_table: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wpda_publisher: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wpda_table_design: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wpda_table_settings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

Post Type Counts

aoc_popup: 7 attachment: 478 b_a_form: 5 b_a_goal: 9 custom_css: 1 customize_changeset: 1 ditty: 1 ditty_display: 5 ditty_layout: 3 event_listing: 2 event_organizer: 1 event_venue: 1 frm_form_actions: 4 frm_styles: 1 nav_menu_item: 26 page: 63 popup: 2 popup_theme: 8 portfolios: 24 post: 17 product: 3 revision: 2160 shop_coupon: 4 shop_order: 9 sp_post_carousel: 1 testimonial: 4 tppostpro: 1 tss_data: 4 tss_slider: 1 tss-sc: 1 wpcf7_contact_form: 16 wpforms: 1 wpl_lcp_shortcodes: 3 wpl_logo_carousel: 24 wpmm_theme: 3

Security

Secure connection (HTTPS): ✔ Hide errors from visitors: ✔

Active Plugins (22)

Advanced CF7 DB: by Vsourz Digital – 2.0.1 Popup Box: by Popup Box Team – 3.9.6 Contact Form 7: by Takayuki Miyoshi – 5.8.4 Disable Gutenberg: by Jeff Starr – 3.1 Ditty: by Metaphor Creations – 3.1.29 Duplicate Page: by mndpsingh287 – 4.5.3 Duplicator: by Duplicator – 1.5.7.1 Icegram Express - Email Subscribers, Newsletters and Marketing Automation Plugin: by Icegram – 5.7.3 Formidable Forms: by Strategy11 Form Builder Team – 6.6 Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.22.0 WPBakery Page Builder: by Michael M - WPBakery.com – 6.0.5 Logo Carousel: by ShapedPlugin LLC – 3.4.23 Mobile Menu: by Freshlight Lab – 2.8.4 PhonePe Payment Solutions: by PhonePe – 2.0.9 Popup Anything - A Marketing Popup: by WP OnlineSupport Essential Plugin – 2.8

Post Sliders: by Themepoints – 1.6 Slider Revolution: by ThemePunch – 6.1.0 Testimonial Slider: by Web-Settler – 3.5.8.6 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.23.13

WooCommerce: by Automattic – 8.3.1 WP Mega Menu: by Themeum – 1.4.2 WP Responsive Recent Post Slider: by WP OnlineSupport Essential Plugin – 3.5

Inactive Plugins (2)

Really Simple SSL: by Really Simple Plugins – 7.2.0 WP Data Access: by Passionate Programmers B.V. – 5.3.19

Settings

API Enabled: – Force SSL: ✔ Currency: INR (₹) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5)

Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔ HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: –

WC Pages

Shop base: #3971 - /shop/ Cart: #3972 - /cart/ Checkout: #3973 - /checkout/ My account: #3974 - /my-account/ Terms and conditions: #4003 - /terms-and-conditions/

Theme

Name: balavikasa Version: 1.4 Author URL: https://wordpress.org/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ❌ Not declared

Templates

Overrides: /home/pta6wi6tfof8/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/templates/notices/error.php /home/pta6wi6tfof8/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/templates/notices/notice.php /home/pta6wi6tfof8/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/templates/notices/success.php

Admin

Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page

Disabled Features: customize-store minified-js new-product-management-experience product-virtual-downloadable product-external-affiliate settings async-product-editor-category-field

Daily Cron: ✔ Next scheduled: 2023-12-06 12:14:21 +00:00 Options: ✔ Notes: 64 Onboarding: skipped

Action Scheduler

Complete: 105 Oldest: 2023-11-13 07:11:40 +0000 Newest: 2023-12-06 09:43:50 +0000

Failed: 12 Oldest: 2023-12-04 12:46:21 +0000 Newest: 2023-12-06 06:31:59 +0000

Pending: 3 Oldest: 2023-12-06 12:17:06 +0000 Newest: 2023-12-16 19:00:04 +0000

Status report information

Generated at: 2023-12-06 09:44:47 +00:00 `

Isolating the problem

github-actions[bot] commented 11 months ago

Hi @AvinashKumarAnde,

While our goal is to address all the issues reported in this repository, GitHub should be treated as a place to report confirmed bugs only.

The type of issue you submitted looks like a support request which may or may not reveal a bug once proper troubleshooting is done. In order to confirm the bug, please follow one of the steps below: