Closed PawelPatyk closed 10 months ago
Hi @PawelPatyk,
While our goal is to address all the issues reported in this repository, GitHub should be treated as a place to report confirmed bugs only.
The type of issue you submitted looks like a support request which may or may not reveal a bug once proper troubleshooting is done. In order to confirm the bug, please follow one of the steps below:
Make a post on WooCommerce community forum
If you confirm the bug, please provide us with clear steps to reproduce it.
We are closing this issue for now as it seems to be a support request and not a bug. If we missed something, please leave a comment and we will take a second look.
Prerequisites
Describe the bug
1 On the WC home page in the "Your store" section, it keeps returning an error: An error occurred while opening the box. Please try again.
It takes a very long time to load. When I open several tabs, for example, with WC products, the page does not work for a while, It doesn't even return any error, it just doesn't load, and the links in the panel in the menu do not work (when I click, the page loads, but does not change, I am still on the page with WC).
It keeps showing the "Finish setup" button at the top of the WC pages in the panel. The settings are completed, and when I click on this button it shows a blank list.
Expected behavior
desc
Actual behavior
desc
Steps to reproduce
WordPress Environment
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WordPress Environment
WC Version: 8.4.0 REST API Version: ✔ 8.4.0 WC Blocks Version: ✔ 11.6.2 Action Scheduler Version: ✔ 3.7.0 Log Directory Writable: ✔ WP Version: 6.4.2 WP Multisite: – WP Memory Limit: 368 MB WP Debug Mode: – WP Cron: ✔ Language: pl_PL External object cache: –
Server Environment
Server Info: Apache/2 PHP Version: 7.4.33 PHP Post Max Size: 8 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.87.0 OpenSSL/1.1.1w
SUHOSIN Installed: – MySQL Version: 5.5.5-10.4.32-MariaDB Max Upload Size: 8 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔
Database
WC Database Version: 8.4.0 WC Database Prefix: wp_ Całkowity rozmiar bazy danych: 29.65MB Rozmiar bazy danych: 24.36MB Rozmiar indeksu bazy danych: 5.29MB wp_woocommerce_sessions: Dane: 0.09MB + Indeks: 0.02MB + Silnik InnoDB wp_woocommerce_api_keys: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB wp_woocommerce_attribute_taxonomies: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_woocommerce_downloadable_product_permissions: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB wp_woocommerce_order_items: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_woocommerce_order_itemmeta: Dane: 0.06MB + Indeks: 0.03MB + Silnik InnoDB wp_woocommerce_tax_rates: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB wp_woocommerce_tax_rate_locations: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB wp_woocommerce_shipping_zones: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_woocommerce_shipping_zone_locations: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB wp_woocommerce_shipping_zone_methods: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_woocommerce_payment_tokens: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_woocommerce_payment_tokenmeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB wp_woocommerce_log: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_actionscheduler_actions: Dane: 0.27MB + Indeks: 0.22MB + Silnik InnoDB wp_actionscheduler_claims: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_actionscheduler_groups: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_actionscheduler_logs: Dane: 0.16MB + Indeks: 0.13MB + Silnik InnoDB wp_amelia_appointments: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_cache: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_categories: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_coupons: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_coupons_to_events: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_coupons_to_services: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_customer_bookings: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_customer_bookings_to_events_periods: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_amelia_customer_bookings_to_events_tickets: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_customer_bookings_to_extras: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_amelia_custom_fields: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_custom_fields_events: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_custom_fields_options: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_custom_fields_services: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_events: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_events_periods: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_events_tags: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_events_to_providers: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_events_to_tickets: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_extras: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_galleries: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_locations: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_locations_views: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_amelia_notifications: Dane: 0.05MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_notifications_log: Dane: 0.06MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_notifications_sms_history: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_amelia_notifications_to_entities: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_packages: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_packages_customers_to_services: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_packages_services_to_locations: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_amelia_packages_services_to_providers: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_amelia_packages_to_customers: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_packages_to_services: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_payments: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_providers_to_daysoff: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_amelia_providers_to_events: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_amelia_providers_to_google_calendar: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_amelia_providers_to_locations: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_amelia_providers_to_outlook_calendar: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_amelia_providers_to_periods: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_amelia_providers_to_periods_location: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_amelia_providers_to_periods_services: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_amelia_providers_to_services: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_amelia_providers_to_specialdays: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_amelia_providers_to_specialdays_periods: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_amelia_providers_to_specialdays_periods_location: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_amelia_providers_to_specialdays_periods_services: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_amelia_providers_to_timeouts: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_amelia_providers_to_weekdays: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_amelia_providers_views: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_amelia_services: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_amelia_services_views: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_amelia_users: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB wp_commentmeta: Dane: 0.06MB + Indeks: 0.03MB + Silnik InnoDB wp_comments: Dane: 0.19MB + Indeks: 0.09MB + Silnik InnoDB wp_links: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_mailpoet_custom_fields: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_mailpoet_dynamic_segment_filters: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_mailpoet_feature_flags: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_mailpoet_forms: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_mailpoet_log: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_mailpoet_mapping_to_external_entities: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_mailpoet_newsletters: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB wp_mailpoet_newsletter_links: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB wp_mailpoet_newsletter_option: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_mailpoet_newsletter_option_fields: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_mailpoet_newsletter_posts: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_mailpoet_newsletter_segment: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_mailpoet_newsletter_templates: Dane: 2.52MB + Indeks: 0.00MB + Silnik InnoDB wp_mailpoet_scheduled_tasks: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB wp_mailpoet_scheduled_task_subscribers: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_mailpoet_segments: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB wp_mailpoet_sending_queues: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB wp_mailpoet_settings: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_mailpoet_statistics_bounces: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_mailpoet_statistics_clicks: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB wp_mailpoet_statistics_forms: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_mailpoet_statistics_newsletters: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB wp_mailpoet_statistics_opens: Dane: 0.02MB + Indeks: 0.08MB + Silnik InnoDB wp_mailpoet_statistics_unsubscribes: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB wp_mailpoet_statistics_woocommerce_purchases: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB wp_mailpoet_stats_notifications: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB wp_mailpoet_subscribers: Dane: 0.02MB + Indeks: 0.13MB + Silnik InnoDB wp_mailpoet_subscriber_custom_field: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_mailpoet_subscriber_ips: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_mailpoet_subscriber_segment: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB wp_mailpoet_user_agents: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_mailpoet_user_flags: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_options: Dane: 3.06MB + Indeks: 0.14MB + Silnik InnoDB wp_pk_post_views: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_postmeta: Dane: 9.19MB + Indeks: 0.63MB + Silnik InnoDB wp_posts: Dane: 4.50MB + Indeks: 0.23MB + Silnik InnoDB wp_post_views: Dane: 1.39MB + Indeks: 0.92MB + Silnik InnoDB wp_rank_math_internal_links: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_rank_math_internal_meta: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_termmeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB wp_terms: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB wp_term_relationships: Dane: 0.05MB + Indeks: 0.02MB + Silnik InnoDB wp_term_taxonomy: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB wp_usermeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB wp_users: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB wp_wc_admin_notes: Dane: 0.08MB + Indeks: 0.00MB + Silnik InnoDB wp_wc_admin_note_actions: Dane: 0.09MB + Indeks: 0.02MB + Silnik InnoDB wp_wc_category_lookup: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_wc_customer_lookup: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB wp_wc_download_log: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB wp_wc_orders: Dane: 0.02MB + Indeks: 0.11MB + Silnik InnoDB wp_wc_orders_meta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB wp_wc_order_addresses: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB wp_wc_order_coupon_lookup: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB wp_wc_order_operational_data: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB wp_wc_order_product_lookup: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB wp_wc_order_stats: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB wp_wc_order_tax_lookup: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB wp_wc_product_attributes_lookup: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_wc_product_download_directories: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_wc_product_meta_lookup: Dane: 0.02MB + Indeks: 0.09MB + Silnik InnoDB wp_wc_rate_limits: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_wc_reserved_stock: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB wp_wc_tax_rate_classes: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_wc_webhooks: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB wp_woocommerce_p24_data: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB wp_woocommerce_p24_order_map: Dane: 0.02MB + Indeks: 0.08MB + Silnik InnoDB wp_woocommerce_p24_subscription: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB wp_wpforms_tasks_meta: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
Post Type Counts
attachment: 473 custom_css: 1 customize_changeset: 7 mailpoet_page: 1 nav_menu_item: 11 oembed_cache: 3 page: 40 post: 107 product: 6 revision: 382 shop_order: 87 wp_global_styles: 1 wpcf7_contact_form: 3 wpforms: 1
Security
Secure connection (HTTPS): ✔ Hide errors from visitors: ✔
Active Plugins (17)
Akismet Anti-spam: Spam Protection: przez Automattic - Anti-spam Team – 5.3 All-in-One WP Migration: przez ServMask – 7.79 Edytor klasyczny: przez Kontrybutorzy WordPressa – 1.6.3 Contact Form 7: przez Takayuki Miyoshi – 5.8.4 Cookie Notice & Compliance dla RODO / CCPA: przez Hu-manity.co – 2.4.13 GA Google Analytics: przez Jeff Starr – 20231101 Kirki Customizer Framework: przez Themeum – 5.0.0 Licznik odwiedzin: przez dFactory – 1.4.3 Powerkit: przez Code Supply Co. – 2.9.1 WooCommerce Przelewy24 Payment Gateway: przez Przelewy24 Sp. z o.o. – 1.0.13 Odnawianie miniaturek: przez Alex Mills (Viper007Bond) – 3.1.6 SearchWP Live Ajax Search: przez SearchWP LLC – 1.7.6
Rank Math SEO: przez Rank Math – 1.0.207 SMTP Mailer: przez naa986 – 1.1.11 WaterMark PDF for WooCommerce: przez Little Package – 3.3.5 Checkout Field Editor for WooCommerce: przez ThemeHigh – 2.0.0 WooCommerce: przez Automattic – 8.4.0
Inactive Plugins (3)
Amelia: przez TMS – 5.6 One Click Demo Import: przez OCDI – 3.2.0 Pre-Orders for WooCommerce: przez Bright Plugins – 1.2.14
Settings
API Enabled: – Force SSL: – Currency: PLN (zł) Currency Position: right_space Thousand Separator: Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5)
Connected to Woo.com: – Enforce Approved Product Download Directories: – HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: –
WC Pages
Strona sklepu: #1857 - /sklep/ Koszyk: #1134 - /koszyk/ Zamówienie: #1135 - /zamowienie/ Moje konto: #1136 - /moje-konto/ Regulamin: #1138 - /regulamin/
Theme
Name: Overflow Version: 100.1.6 (mod 1.4.7) Author URL: https://codesupply.co Child Theme: ❌ – Jeśli modyfikujesz WooCommerce lub motyw nadrzędny którego nie jesteś autorem polecamy używanie motywu potomnego. Zobacz: Jak tworzyć motywy potomne
WooCommerce Support: ✔
Templates
Overrides: overflow/woocommerce/archive-product.php overflow/woocommerce/loop/no-products-found.php
Admin
Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management product-virtual-downloadable remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page
Disabled Features: customize-store minified-js new-product-management-experience product-external-affiliate settings async-product-editor-category-field
Daily Cron: ✔ Next scheduled: 2023-12-26 12:43:32 +01:00 Options: ✔ Notes: 159 Onboarding: completed
Action Scheduler
Complete: 594 Oldest: 2023-11-25 06:07:17 +0100 Newest: 2023-12-25 16:36:23 +0100
Failed: 2 Oldest: 2022-11-30 09:53:05 +0100 Newest: 2023-12-25 13:23:05 +0100
Pending: 1 Oldest: 2023-12-26 06:45:04 +0100 Newest: 2023-12-26 06:45:04 +0100
Status report information
Generated at: 2023-12-25 16:37:28 +01:00 `
Isolating the problem