[X] I have carried out troubleshooting steps and I believe I have found a bug.
[X] I have searched for similar bugs in both open and closed issues and cannot find a duplicate.
Describe the bug
In the full editor view, the block tool bar is missing, preventing users to edit blocks settings.
For example, with the paragraph block it is not possible to edit the text alignment or formatting.
With the cover block, it is not possible to choose how to align the content.
Product editor
Site Editor
Expected behavior
The block toolbar should appear as in the site editor
Actual behavior
The block toolbar is not shown
Steps to reproduce
enable the new product editor experience in WooCommerce > Settings > Advanced
go to Products > Add new
Click inside the product description
Click on "full editor"
Add a new block inside the editor, like the paragraph block, the cover block, or any block that has a toolbar.
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
Active Plugins (5)
Code Snippets: by Code Snippets Pro – 3.6.4
Speed Optimizer: by SiteGround – 7.4.6
Ajax add to cart for WooCommerce: by QuadLayers – 2.3.2
WooCommerce: by Automattic – 8.7.0
WordPress Beta Tester: by WordPress Upgrade/Install Team – 3.5.5
Inactive Plugins (7)
Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.1
Gutenberg: by Gutenberg Team – 17.9.0
Jetpack: by Automattic – 13.2.1
MailPoet: by MailPoet – 4.46.0
Security Optimizer: by SiteGround – 1.4.12
WooCommerce Beta Tester: by WooCommerce – 2.3.0
WooPayments: by Automattic – 7.3.0
Settings
API Enabled: ✔
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Name: Twenty Twenty-Four
Version: 1.0
Author URL: https://wordpress.org/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ❌ Not declared
Prerequisites
Describe the bug
In the full editor view, the block tool bar is missing, preventing users to edit blocks settings. For example, with the paragraph block it is not possible to edit the text alignment or formatting. With the cover block, it is not possible to choose how to align the content.
Expected behavior
The block toolbar should appear as in the site editor
Actual behavior
The block toolbar is not shown
Steps to reproduce
WordPress Environment
WordPress address (URL): http://atelierdellaluce.com/ Site address (URL): http://atelierdellaluce.com/ WC Version: 8.7.0 REST API Version: ✔ 8.7.0 Action Scheduler Version: ✔ 3.7.2 Log Directory Writable: ✔ WP Version: 6.5-RC3 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ✔ Language: de_DE External object cache: –
Server Environment
Server Info: Apache PHP Version: 7.4.33 PHP Post Max Size: 256 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 8.2.1 OpenSSL/3.1.1
SUHOSIN Installed: – MySQL Version: 5.7.44-48-log Max Upload Size: 256 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔
Database
WC Database Version: 8.7.0 WC Database Prefix: bqf_ Total Database Size: 19.03MB Database Data Size: 15.86MB Database Index Size: 3.17MB bqf_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB bqf_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB bqf_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB bqf_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB bqf_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_actionscheduler_actions: Data: 0.05MB + Index: 0.11MB + Engine InnoDB bqf_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB bqf_jetpack_sync_queue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB bqf_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB bqf_mailpoet_automation_runs: Data: 0.02MB + Index: 0.08MB + Engine InnoDB bqf_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.06MB + Engine InnoDB bqf_mailpoet_automation_run_subjects: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB bqf_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB bqf_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB bqf_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_mailpoet_newsletters: Data: 0.02MB + Index: 0.05MB + Engine InnoDB bqf_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB bqf_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB bqf_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB bqf_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB bqf_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB bqf_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB bqf_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.08MB + Engine InnoDB bqf_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_mailpoet_subscribers: Data: 0.02MB + Index: 0.23MB + Engine InnoDB bqf_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_options: Data: 8.05MB + Index: 0.08MB + Engine InnoDB bqf_postmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB bqf_posts: Data: 3.27MB + Index: 0.06MB + Engine InnoDB bqf_sgs_log_events: Data: 0.08MB + Index: 0.02MB + Engine InnoDB bqf_sgs_log_visitors: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB bqf_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB bqf_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB bqf_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB bqf_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB bqf_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB bqf_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB bqf_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB bqf_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB bqf_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB bqf_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB bqf_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB bqf_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Post Type Counts
attachment: 14 mailpoet_page: 1 page: 7 post: 2 product: 8 revision: 164 shop_order_placehold: 2 wp_font_face: 33 wp_font_family: 10 wp_global_styles: 2 wp_navigation: 2 wp_template: 6 wp_template_part: 3
Security
Secure connection (HTTPS): ✔ Hide errors from visitors: ✔
Active Plugins (5)
Code Snippets: by Code Snippets Pro – 3.6.4 Speed Optimizer: by SiteGround – 7.4.6 Ajax add to cart for WooCommerce: by QuadLayers – 2.3.2 WooCommerce: by Automattic – 8.7.0 WordPress Beta Tester: by WordPress Upgrade/Install Team – 3.5.5
Inactive Plugins (7)
Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.1 Gutenberg: by Gutenberg Team – 17.9.0 Jetpack: by Automattic – 13.2.1 MailPoet: by MailPoet – 4.46.0 Security Optimizer: by SiteGround – 1.4.12 WooCommerce Beta Tester: by WooCommerce – 2.3.0 WooPayments: by Automattic – 7.3.0
Settings
API Enabled: ✔ Force SSL: – Currency: EUR (€) Currency Position: right_space Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5)
Connected to Woo.com: – Enforce Approved Product Download Directories: ✔ HPOS feature screen enabled: ✔ HPOS feature enabled: ✔ Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore HPOS data sync enabled: –
Logging
Enabled: ✔ Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2 Retention period: 30 days Level threshold: – Log directory size: 16 KB
WC Pages
Shop base: https://github.com/woocommerce/woocommerce/issues/6 - /shop/ Cart: https://github.com/woocommerce/woocommerce/issues/7 - /cart/ Checkout: ❌ Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block. My account: https://github.com/woocommerce/woocommerce/issues/9 - /my-account/ Terms and conditions: ❌ Page not set
Theme
Name: Twenty Twenty-Four Version: 1.0 Author URL: https://wordpress.org/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ❌ Not declared
Templates
Overrides: /home/customer/www/atelierdellaluce.com/public_html/wp-content/plugins/woocommerce/templates/block-notices/error.php /home/customer/www/atelierdellaluce.com/public_html/wp-content/plugins/woocommerce/templates/block-notices/notice.php /home/customer/www/atelierdellaluce.com/public_html/wp-content/plugins/woocommerce/templates/block-notices/success.php
Admin
Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management product-virtual-downloadable product-external-affiliate product-grouped product-linked remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page
Disabled Features: customize-store minified-js new-product-management-experience product-pre-publish-modal settings async-product-editor-category-field
Daily Cron: ✔ Next scheduled: 2024-03-20 14:23:10 +00:00 Options: ✔ Notes: 71 Onboarding: completed
Action Scheduler
Complete: 95 Oldest: 2024-03-14 14:23:21 +0000 Newest: 2024-03-20 10:24:16 +0000
Pending: 1 Oldest: 2024-03-21 06:18:55 +0000 Newest: 2024-03-21 06:18:55 +0000
Status report information
Generated at: 2024-03-20 10:32:21 +00:00
Isolating the problem