Can you tell me on what pages the ZaZa Chat Invitation HTML code was placed and was the auto-invitation enabled? I ask because I have not seen the Chat Invitation screen appear on my computer. Here is what the ZaZa Chat technical stats says:
If Auto-Invitations are enabled each visitor to your web site will be invited to chat ONCE within 60 minutes period on pages where ZaZaChat HTML code supporting Auto-Invitations is installed. Auto-Invitations are automatically disabled if there are no operators online under your account.
We strongly suggest placing ZaZaChat HTML code supporting Auto-Invitations only on the most appropriate pages. i.e. Product Description Page or FAQ page, etc.
For Auto-Invitations to work the following criteria must be met:
1.A proper ZaZaChat HTML code should be installed on your site page(s) (During ZaZaChat installation wizard check "Enable Auto-Invitation")
At Least 1 Operator under your account should be "Online".
3.Auto-Invitations must be enabled.(Select "Enabled" in the dropdown list below and click "Save Settings")
The ZaZa Chat is (in reality) the Technical Support button on the homepage. I went into my ZaZa Admin. Panel and the auto invitation is enabled but the invitation screen does not appear.
Since it requires HTML code to be added to the pages by your team I thought I should ask you.
Can you tell me on what pages the ZaZa Chat Invitation HTML code was placed and was the auto-invitation enabled? I ask because I have not seen the Chat Invitation screen appear on my computer. Here is what the ZaZa Chat technical stats says:
If Auto-Invitations are enabled each visitor to your web site will be invited to chat ONCE within 60 minutes period on pages where ZaZaChat HTML code supporting Auto-Invitations is installed. Auto-Invitations are automatically disabled if there are no operators online under your account.
We strongly suggest placing ZaZaChat HTML code supporting Auto-Invitations only on the most appropriate pages. i.e. Product Description Page or FAQ page, etc.
For Auto-Invitations to work the following criteria must be met: 1.A proper ZaZaChat HTML code should be installed on your site page(s) (During ZaZaChat installation wizard check "Enable Auto-Invitation")
The ZaZa Chat is (in reality) the Technical Support button on the homepage. I went into my ZaZa Admin. Panel and the auto invitation is enabled but the invitation screen does not appear.
Since it requires HTML code to be added to the pages by your team I thought I should ask you.