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wordpress-mobile / gutenberg-mobile

Mobile version of Gutenberg - native iOS and Android
GNU General Public License v2.0
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App crash when editing/saving posts #4761

Open reginabally opened 2 years ago

reginabally commented 2 years ago

Describe the bug It was reported in 4947373-zd-woothemes, that when the user was editing posts in the app, the app would hang and crash, causing lost content.

my app keeps crashing on both my phone (Samsung Galaxy S22 Ultra) and my tablet (Samsung Galaxy Tab S5e). I can write and then, when I want to insert something, it won't allow me to do anything. I need to close my document or even the app and when I open it again, often I lost text/images.

I'm asking for full device information, the post title, and also permission to check the site (WPCOM Simple site) in the app via SSP to see if we can reproduce this.

For now, the only information I have is the most recentcrash report on Sentry with the following error:

android.os.TransactionTooLargeException: data parcel size 534192 bytes

Full list of crash report on Sentry in last 30 days

We will update this report with the device information, post title, and test result via SSP.

thabotswana commented 2 years ago

I wasn't able to replicate the crash when I did a test edit on one of their posts

My device info: Samsung Galaxy S9+ Android 10

They provided this additional info:

My phone info: Samsung Galaxy S22 Ultra: SM-S908B/DS. Android version 12, build SP1A.210812.016.S908BXXU1AVCJ.