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wordpress-mobile / gutenberg-mobile

Mobile version of Gutenberg - native iOS and Android
GNU General Public License v2.0
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Unsupported Block Editor: Editor doesn't load on some Atomic sites on Android #6766

Open twstokes opened 4 months ago

twstokes commented 4 months ago

Describe the bug On some WordPress.com Atomic sites the UBE fails to load. It will initially try to load, then show a message "Unable to load the block editor right now."

To Reproduce Steps to reproduce the behavior:

  1. Try to edit a post that contains an unsupported block
  2. Tap the block to load the UBE
  3. Observe that the UBE will try to load, then fail with "Unable to load the block editor right now"

Expected behavior The UBE to load on all WordPress.com Atomic sites that use the Block Editor.

Screenshots

https://github.com/wordpress-mobile/gutenberg-mobile/assets/2092798/5f7b99ee-46ab-4252-90a7-66a15f38de18

Smartphone (please complete the following information):

fluiddot commented 3 months ago

There's a known case on Atomic sites where UBE results in the error Unable to load the block editor right now: Editing unsupported blocks is disallowed on Classic-enabled Atomic sites. However, this should only apply on the following configuration:

@twstokes To confirm it's a different issue, I wonder if the problem you experienced on some of the Atomic sites might be related to this. Thanks 🙇 !

twstokes commented 3 months ago

To confirm it's a different issue, I wonder if the problem you experienced on some of the Atomic sites might be related to this.

Thanks for the comment @fluiddot! @geriux and I confirmed that the Classic Editor plugin was disabled (I also completely uninstalled it and retested) and all users were defaulting to the Block Editor.

ref: p1711121611565349/1710420260.200199-slack-C0126N6JH7Z