wp-e-commerce / WP-e-Commerce

WP eCommerce - The most popular independent eCommerce platform for WordPress
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Purchase button broken after last update #1907

Closed TMUND closed 9 years ago

TMUND commented 9 years ago

Hi WP eCommerce team,

I updated my eCommerce plugin last week since I saw a new one had come out and now my "purchase" button is broken. The button seems to capture the sale as I can see it in my sales log in the dashboard, however it does not take me to the "transaction complete" screen and all of the payments have been coming back as "payment declined"

Any idea where I should start looking for a solution?

Thanks!

TMUND commented 9 years ago

eCommerce Version 3.9.4 and wp_version = '4.2.2' if that helps

TMUND commented 9 years ago

Also, please let me know if there is a better place to post issues such as this Justin :)

TMUND commented 9 years ago

After some looking around I found #1038, which seems to be what is happening to me. Unfortunately, I am still not sure what the fix would be to ensure the customer gets taken to the "transaction results" page...

JustinSainton commented 9 years ago

Hi @TMUND,

Can you confirm what gateway you're using?

TMUND commented 9 years ago

Authorize.net AIM

JustinSainton commented 9 years ago

I imagine you're using it from Gold Cart? Do you know what version of Gold Cart you're using?

TMUND commented 9 years ago

Yup, Version 2.9.7

JustinSainton commented 9 years ago

Ah, you need to upgrade to 2.9.9. Authorize.net updated their certificates and APIs in a pretty breaking way - if you don't have the updated certificates that we ship with 2.9.9, all payments are declined. Lame sauce.

TMUND commented 9 years ago

AHA! Thanks @JustinSainton, I figured something updated and broke but couldn't track it down. I don't see the update available through WP dashboard, where else can I find it?

JustinSainton commented 9 years ago

You'll need to download it in your account at wpecommerce.org