Closed robgeorgeuk closed 3 years ago
@robgeorgeuk Please help us try the new version which fixed S3 thank you so much! https://www.dropbox.com/s/hcd4p5tr37m1ivc/backwpup-1474.zip?dl=0 Looking forward to hearing new feedback from you ^^
@cuongdcdev Thanks for your quick response and updated plugin but sadly it didn't fix the issue. For clarity, this issue doesn't occur on 3.6.9 but it does on 3.7.1 and the new version that you have linked above. I've attached my anonymised log file. BackWPUp.log
@robgeorgeuk hmm, can you help me to increase the max memory limit to 512mb then try again? Thanks!
@cuongdcdev I can try, below are the memory values, the PHP Memory Limit is set by the host I believe.
PHP Memory limit | 255M WP memory limit | 512M WP maximum memory limit | 512M
The backup job still fails as before :-(
@robgeorgeuk which s3 destination did you running?, also, can you change the PHP mem limit to about 512mb first then try again?
@cuongdcdev Sadly I have no access on this host to increase the PHP Memory limit :-(
@robgeorgeuk
Could you please help me test the new path?
Just override the content of wp-content/plugins/backwpup/inc/class-destination-s3.php
with the one here: https://gist.github.com/cuongdcdev/6a751d4312f8e6ac056294ee638cb71b
TY!
@cuongdcdev
Hi,
Sadly the backup still failed but I think it's a different error. I've attached the log.
@robgeorgeuk thank you for testing, please help me test this instead: https://www.dropbox.com/s/58cskckxg6ark65/backwpup_mem_leak..zip?dl=0 just download then install the patched version of BWU. then run again. Thank you so much!
The issue closed because I got no response for a long time.
See: https://wordpress.org/support/topic/plugin-is-exhausting-total-server-memory-uploading-to-s3/
This issue exists in all versions since 3.6.10. Please consider updating the AWS SDK to resolve this issue.