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wp-media / backwpup

BackWPup - WordPress Backup Plugin
https://backwpup.com
GNU General Public License v2.0
88 stars 35 forks source link

running a job white screens #12

Closed chuckreynolds closed 5 years ago

chuckreynolds commented 10 years ago

Every time I run a job, it white screens and I get a log like the one below. The job screen remains white and will not be viewable until I remove the backup-xxxx-xxxxxxx directories. After doing this I can view the jobs page again, but if I run a job it white screens again.

There are no Nginx errors in the log and access has the requests being successfully completed.

Please let me know if you need any more information to debug this issue.

Example Log

[INFO] BackWPup version 3.1.2; A project of Inpsyde GmbH
[INFO] WordPress version 3.9
[INFO] Blog url: http://example.com/
[INFO] BackWPup job: main-dropbox-backup; DBCHECK+DBDUMP+FILE+WPEXP+WPPLUGIN
[INFO] BackWPup no automatic job start configured
[INFO] BackWPup job started manually
[INFO] PHP ver.: 5.5.99-hiphop; srv; Linux
[INFO] Maximum PHP script execution time is 0 seconds
[INFO] MySQL ver.: 5.5.37-0ubuntu0.12.04.1
[INFO] curl ver.: 7.22.0; OpenSSL/1.0.1
[INFO] Temp folder is: /var/www/public/wp-content/uploaded/backwpup-xxxxxx-temp/
[INFO] Logfile is: /var/www/public/wp-content/uploaded/backwpup-xxxxxx-logs/backwpup_log_cdf88a_2014-04-24_11-31-21.html
[INFO] Backup type is: archive
[INFO] Backup file is: /var/www/public/wp-content/uploaded/backwpup-xxxxxx-temp/backwpup_cdf88a_20140424_113121.tar.gz
danielhuesken commented 10 years ago

I will setting up a test Environment and get back than.

danielhuesken commented 9 years ago

Sorry, i have tryed a bit around. It looks like that Nginx hast troubble with the loopback connection that is needed for the Plugin to work. I think it is better to use WP-CLI to start the backups.

widoz commented 5 years ago

@chuckreynolds Please try with the latest version 3.6.7, see if it works.

chuckreynolds commented 5 years ago

FIVE YEARS AGO. lol. I haven't even used this plugin since. Can't test it but from what I remember it was an issue so bad that I stopped using it. so... Hope you guys get it fixed and deployed for everybody. Cheers

widoz commented 5 years ago

Hi @chuckreynolds I know, but thank you for the reply.

I'm not able to reproduce the issue and I haven't found any one else have experiencing the same. I'm going to close this for now but for fill free to reopen in case you want to give a second chance to BackWPup.

Thank you.