wp-media / backwpup

BackWPup - WordPress Backup Plugin
https://backwpup.com
GNU General Public License v2.0
88 stars 35 forks source link

[WIP] Memory usage and timeout issues with latest version #139

Open saranshj4 opened 1 month ago

saranshj4 commented 1 month ago

Before submitting an issue please check that you’ve completed the following steps:

Describe the bug Many users are reporting issues due to memory usage and max_execution_time. The backup runs successfully after a refresh but is not as smooth as before. This mainly affects scheduled backups as they never completes.

To Reproduce Steps to reproduce the behavior: No clear steps to replicate. Backup are processed after a refresh.

Expected behavior Backup should work normally without refreshing.

Related threads/tickets https://wordpress.org/support/topic/sometimes-backup-gets-stuck/#post-17882635 (WP Optimize) https://wordpress.org/support/topic/sometimes-backup-gets-stuck/#post-17878681 (Autoptimize) https://wordpress.org/support/topic/max-execution-time-and-max-allocated-memory-errors/#post-17892047 (4.1.0 works) https://wordpress.org/support/topic/max-execution-time-exceeded-while-listing-folders/ (WP Optimize is installed) https://wordpress.org/support/topic/job-has-started-but-not-responded-for-10-seconds-23/ https://wordpress.org/support/topic/erreur-backup/

Additional context Until now, we have learned that rolling back to the older version 4.1.0 fixes the issue. Also, it seems caching/optimization plugins could be the reason as few users reported conflict with WP Optimize, autooptimize.

Acceptance Criteria (for WP Media team use only) Clear instructions for developers, to be added before the grooming

saranshj4 commented 2 weeks ago

User confirmed fixed, maybe due to WPO or BWU update: https://wordpress.org/support/topic/sometimes-backup-gets-stuck/#post-17974243