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wpeventmanager / wp-event-manager

WP Event Manager is a lightweight, scalable and full-featured event management plugin for adding event listing functionality to your WordPress site. The shortcode lists all the events, it can work with any theme and is really easy to setup and customise.
https://wp-eventmanager.com
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Event registrations add-on doesn't work aymore. #1616

Closed designboxcom closed 2 months ago

designboxcom commented 8 months ago

WP Event Manager 3.1.39 and WP Event Registrations Addon 1.6.18 How can I log errors to see why the registration are not anymore added to the overview list ? Is there a new settings that I forgot to activate ? The documentation is not really helping there.

designboxcom commented 8 months ago

I am still investigating what could be the problem there and I have the feeling accent in Event title could be the cause. For example, I see in the error log the following message:


shop.xxxxxxxxxxx.xxx [Tue Jan 23 10:22:30.673944 2024] [-:error] [pid 74080:tid 139622751340288] [client 85.193.135.111:0] FastCGI: server "/home/clients/8b6661c1cd19fb78d6c05663cd8c933a/.config/apache/shop.xxxxxxxxxxx.xxx/.fpm/php5.external" stderr: [7481] => Arbr\xe2\x80\x99Ap\xc3\xa9ro : \xc3\xa0 la d\xc3\xa9couverte du plus beau platane de Lausanne, referer https://shop.xxxxxxxxxxx.xxx/wp-admin/edit.php?post_type=event_registration
shop.xxxxxxxxxxx.xxx [Tue Jan 23 10:22:30.673939 2024] [-:error] [pid 74080:tid 139622751340288] [client 85.193.135.111:0] FastCGI: server "/home/clients/8b6661c1cd19fb78d6c05663cd8c933a/.config/apache/shop.xxxxxxxxxxx.xxx/.fpm/php5.external" stderr: [7484] => Arbr\xe2\x80\x99Ap\xc3\xa9ro : \xc3\xa0 la d\xc3\xa9couverte du plus bel if et de la plus belle l\xc3\xa9gende de Lausanne, referer https://shop.xxxxxxxxxxx.xxx/wp-admin/edit.php?post_type=event_registration
shop.xxxxxxxxxxx.xxx [Tue Jan 23 10:22:30.673934 2024] [-:error] [pid 74080:tid 139622751340288] [client 85.193.135.111:0] FastCGI: server "/home/clients/8b6661c1cd19fb78d6c05663cd8c933a/.config/apache/shop.xxxxxxxxxxx.xxx/.fpm/php5.external" stderr: [7487] => Arbr\xe2\x80\x99Ap\xc3\xa9ro sp\xc3\xa9cial Festival de la Salamandre : \xc3\xa0 la d\xc3\xa9couverte du plus beau s\xc3\xa9quoia de Morges, referer https://shop.xxxxxxxxxxx.xxx/wp-admin/edit.php?post_type=event_registration
shop.xxxxxxxxxxx.xxx [Tue Jan 23 10:22:30.673929 2024] [-:error] [pid 74080:tid 139622751340288] [client 85.193.135.111:0] FastCGI: server "/home/clients/8b6661c1cd19fb78d6c05663cd8c933a/.config/apache/shop.xxxxxxxxxxx.xxx/.fpm/php5.external" stderr: [7490] => Arbr\xe2\x80\x99Ap\xc3\xa9ro : \xc3\xa0 la d\xc3\xa9couverte du plus beau cypr\xc3\xa8s chauve de Lausanne, referer https://shop.xxxxxxxxxxx.xxx/wp-admin/edit.php?post_type=event_registration
shop.xxxxxxxxxxx.xxx [Tue Jan 23 10:22:30.673924 2024] [-:error] [pid 74080:tid 139622751340288] [client 85.193.135.111:0] FastCGI: server "/home/clients/8b6661c1cd19fb78d6c05663cd8c933a/.config/apache/shop.xxxxxxxxxxx.xxx/.fpm/php5.external" stderr: [7493] => Arbr'Ap\xc3\xa9ro sp\xc3\xa9cial No\xc3\xabl en famille : \xc3\xa0 la d\xc3\xa9couverte du plus beau sapin de Lausanne, referer https://shop.xxxxxxxxxxx.xxx/wp-admin/edit.php?post_type=event_registration
shop.xxxxxxxxxxx.xxx [Tue Jan 23 10:22:30.673919 2024] [-:error] [pid 74080:tid 139622751340288] [client 85.193.135.111:0] FastCGI: server "/home/clients/8b6661c1cd19fb78d6c05663cd8c933a/.config/apache/shop.xxxxxxxxxxx.xxx/.fpm/php5.external" stderr: [7508] => La Terre, le Feu et l'Homme, referer https://shop.xxxxxxxxxxx.xxx/wp-admin/edit.php?post_type=event_registration
shop.xxxxxxxxxxx.xxx [Tue Jan 23 10:22:30.673915 2024] [-:error] [pid 74080:tid 139622751340288] [client 85.193.135.111:0] FastCGI: server "/home/clients/8b6661c1cd19fb78d6c05663cd8c933a/.config/apache/shop.xxxxxxxxxxx.xxx/.fpm/php5.external" stderr: [7511] => L'Eau, l'Air et l'Homme, referer https://shop.xxxxxxxxxxx.xxx/wp-admin/edit.php?post_type=event_registration
shop.xxxxxxxxxxx.xxx [Tue Jan 23 10:22:30.673910 2024] [-:error] [pid 74080:tid 139622751340288] [client 85.193.135.111:0] FastCGI: server "/home/clients/8b6661c1cd19fb78d6c05663cd8c933a/.config/apache/shop.xxxxxxxxxxx.xxx/.fpm/php5.external" stderr: [] => S\xc3\xa9lectionner l\xe2\x80\x99\xc3\xa9v\xc3\xa9nement, referer https://shop.xxxxxxxxxxx.xxx/wp-admin/edit.php?post_type=event_registration
shop.xxxxxxxxxxx.xxx [Tue Jan 23 10:22:30.673905 2024] [-:error] [pid 74080:tid 139622751340288] [client 85.193.135.111:0] FastCGI: server "/home/clients/8b6661c1cd19fb78d6c05663cd8c933a/.config/apache/shop.xxxxxxxxxxx.xxx/.fpm/php5.external" stderr: (, referer https://shop.xxxxxxxxxxx.xxx/wp-admin/edit.php?post_type=event_registration
shop.xxxxxxxxxxx.xxx [Tue Jan 23 10:22:30.673900 2024] [-:error] [pid 74080:tid 139622751340288] [client 85.193.135.111:0] FastCGI: server "/home/clients/8b6661c1cd19fb78d6c05663cd8c933a/.config/apache/shop.xxxxxxxxxxx.xxx/.fpm/php5.external" stderr: [options] => Array, referer https://shop.xxxxxxxxxxx.xxx/wp-admin/edit.php?post_type=event_registration
shop.xxxxxxxxxxx.xxx [Tue Jan 23 10:22:30.673895 2024] [-:error] [pid 74080:tid 139622751340288] [client 85.193.135.111:0] FastCGI: server "/home/clients/8b6661c1cd19fb78d6c05663cd8c933a/.config/apache/shop.xxxxxxxxxxx.xxx/.fpm/php5.external" stderr: [value] => 0, referer https://shop.xxxxxxxxxxx.xxx/wp-admin/edit.php?post_type=event_registration
shop.xxxxxxxxxxx.xxx [Tue Jan 23 10:22:30.673891 2024] [-:error] [pid 74080:tid 139622751340288] [client 85.193.135.111:0] FastCGI: server "/home/clients/8b6661c1cd19fb78d6c05663cd8c933a/.config/apache/shop.xxxxxxxxxxx.xxx/.fpm/php5.external" stderr: [placeholder] => Post ID of the event ID for registration, referer https://shop.xxxxxxxxxxx.xxx/wp-admin/edit.php?post_type=event_registration
shop.xxxxxxxxxxx.xxx [Tue Jan 23 10:22:30.673886 2024] [-:error] [pid 74080:tid 139622751340288] [client 85.193.135.111:0] FastCGI: server "/home/clients/8b6661c1cd19fb78d6c05663cd8c933a/.config/apache/shop.xxxxxxxxxxx.xxx/.fpm/php5.external" stderr: [type] => select, referer https://shop.xxxxxxxxxxx.xxx/wp-admin/edit.php?post_type=event_registration
shop.xxxxxxxxxxx.xxx [Tue Jan 23 10:22:30.673882 2024] [-:error] [pid 74080:tid 139622751340288] [client 85.193.135.111:0] FastCGI: server "/home/clients/8b6661c1cd19fb78d6c05663cd8c933a/.config/apache/shop.xxxxxxxxxxx.xxx/.fpm/php5.external" stderr: [label] => Event Name, referer https://shop.xxxxxxxxxxx.xxx/wp-admin/edit.php?post_type=event_registration
shop.xxxxxxxxxxx.xxx [Tue Jan 23 10:22:30.673877 2024] [-:error] [pid 74080:tid 139622751340288] [client 85.193.135.111:0] FastCGI: server "/home/clients/8b6661c1cd19fb78d6c05663cd8c933a/.config/apache/shop.xxxxxxxxxxx.xxx/.fpm/php5.external" stderr: (, referer https://shop.xxxxxxxxxxx.xxx/wp-admin/edit.php?post_type=event_registration
shop.xxxxxxxxxxx.xxx [Tue Jan 23 10:22:30.673874 2024] [-:error] [pid 74080:tid 139622751340288] [client 85.193.135.111:0] FastCGI: server "/home/clients/8b6661c1cd19fb78d6c05663cd8c933a/.config/apache/shop.xxxxxxxxxxx.xxx/.fpm/php5.external" stderr: PHP message: Array, referer https://shop.xxxxxxxxxxx.xxx/wp-admin/edit.php?post_type=event_registration
shop.xxxxxxxxxxx.xxx [Tue Jan 23 10:22:30.673869 2024] [-:error] [pid 74080:tid 139622751340288] [client 85.193.135.111:0] FastCGI: server "/home/clients/8b6661c1cd19fb78d6c05663cd8c933a/.config/apache/shop.xxxxxxxxxxx.xxx/.fpm/php5.external" stderr: ), referer https://shop.xxxxxxxxxxx.xxx/wp-admin/edit.php?post_type=event_registration```
ritakikani commented 8 months ago

Hi @designboxcom ,

Please open support ticket, because we need to identify the issue in your site.

designboxcom commented 8 months ago

I will but, to be honest, for the last months I used your support desk, I NEVER got an issue fixed there; or an acceptable answer rather than a copied/pasted useless sentence.

designboxcom commented 8 months ago

Ticket id #17553

jathinkj commented 2 months ago

Resolved