Session not resuming after restart it

roysG commented 2 years ago

Description:

I scan qr code Logged in, wait at least 2 minutes Restart the browser. The browser loading but the session stack and restart himself with error:

The errors:

Status Session: phoneNotConnected whatsappWebApiV2.js:1243Session name: d7a981b0aa147f4e14203b793dec9165 whatsappWebApiV2.js:1309Phone not connected

It started a few minutes ago. i updated yesterday to latest version I am using proxy with no any problem

[Description of the bug, When Issue Happens]

Environment

WPPConnect version(s): Latest WA-JS version: 2.13.3
Browser: Chrome 106.0.5249.119
**OS: Mac OS M1 Pro
Node version: v16.15.1 WhatsApp WEB version: 2.2234.13
MultiDevice (BETA): yes

Terminal Code:

info:

| | / / \/ \/ __/_ __ ___ __/ / | | /| / / // / // / / / \/ \/ \/ _ \/ _/ / | |/ |/ / __/ ___/ // // / / / / / / / / // /
|/|// // _/____// /// //\/_/\/ info: Checking for updates serverId: d7a981b0aa147f4e14203b793dec9165 leftSecondFromStoppedLoop 1.284 leftSecondFromStoppedLoop 2.284 info: You're up to date info: [d7a981b0aa147f4e14203b793dec9165:browser] Using browser folder './tokens/d7a981b0aa147f4e14203b793dec9165' info: [d7a981b0aa147f4e14203b793dec9165:browser] Initializing browser... info: [d7a981b0aa147f4e14203b793dec9165:client] Initializing... leftSecondFromStoppedLoop 3.285 leftSecondFromStoppedLoop 4.286 url: https://api.msgto.io/whatsapp/setLastTimeSentMsg p: {"serverId":"d7a981b0aa147f4e14203b793dec9165"} object LOADING_SCREEN 0 WhatsApp info: [d7a981b0aa147f4e14203b793dec9165:client] WhatsApp WEB version: 2.2234.13 info: [d7a981b0aa147f4e14203b793dec9165:client] WA-JS version: 2.13.3 Status Session: isLogged Session name: d7a981b0aa147f4e14203b793dec9165

warn: [d7a981b0aa147f4e14203b793dec9165:client] Phone not connected Status Session: phoneNotConnected Session name: d7a981b0aa147f4e14203b793dec9165 Phone not connected (SIGINT) Shutting down...

It happens after 60 sec

The wppConnect conection:

wppconnect.create({ catchQR: async (base64Qrimg, asciiQR, attempts, urlCode) => { this.lastTimeSendingMsgLooped = new Date().toJSON(); //important line, leave it here!

            console.log('Number of attempts to read the qrcode: ', attempts);
            //console.log('Terminal qrcode: ', asciiQR);
            console.log('base64 image string qrcode: ', base64Qrimg);
            //console.log('urlCode (data-ref): ', urlCode);

            this.sendQrCode(base64Qrimg);

            if(this.server.isLogged) {
                await Api.put('/whatsapp/removeAuth',{serverId:this.server._id});
            }
        },
        statusFind: (statusSession, session) => {
            console.log('Status Session: ', statusSession); //return isLogged || notLogged || browserClose || qrReadSuccess || qrReadFail || autocloseCalled || desconnectedMobile || deleteToken
            //Create session wss return "serverClose" case server for close
            if(statusSession === 'browserClose') {
                this.closeService();
            }

            console.log('Session name: ', session);

        },
        onLoadingScreen: (percent, message) => {
            Api.put('/whatsapp/setLastTimeSentMsg',{serverId:this.serverId}); //not need it

            console.log('LOADING_SCREEN', percent, message);
            this.lastTimeSendingMsgLooped = new Date().toJSON();
        },

        browserArgs: [
            '--proxy-server=' + newProxyUrl,
            '--no-sandbox',
            '--disable-setuid-sandbox',
        ],
        session: this.serverId, //Pass the name of the client you want to start the bot
        useChrome:true,
        puppeteerOptions: {
            userDataDir: './tokens/'+this.serverId, // or your custom directory
            executablePath: process.platform === 'linux' ? "/usr/bin/google-chrome" : "/Applications/Google Chrome.app/Contents/MacOS/Google Chrome",
        },

        headless: process.platform === 'linux' ? true : false,
        devtools: false, // Open devtools by default
        debug: true, // Opens a debug session
        logQR: true, // Logs QR automatically in terminal
        browserWS: '', // If u want to use browserWSEndpoint

        disableWelcome: false, // Option to disable the welcoming message which appears in the beginning
        updatesLog: true, // Logs info updates automatically in terminal
        autoClose: 0, // Automatically closes the wppconnect only when scanning the QR code (default 60 seconds, if you want to turn it off, assign 0 or false)
        tokenStore: 'file', // Define how work with tokens, that can be a custom interface
        folderNameToken: './tokens', //folder name when saving tokens

        // BrowserSessionToken
        // To receive the client's token use the function await clinet.getSessionTokenBrowser()
    })

......

The phone is active and get and send messages without any problem

voxsoftware commented 2 years ago

same problem here, always shows phone not connected.

voxsoftware commented 2 years ago

Session not resuming. Shows phone not connected. What means that error? is multidevice

info:     Checking for updates
info:     You're up to date
info:     [84b98314a4f0d55f05930518d9a950ef7630c569:browser] Using browser folder '/path/to/sessions/xxxxx'
info:     [84b98314a4f0d55f05930518d9a950ef7630c569:browser] Initializing browser...
info:     [84b98314a4f0d55f05930518d9a950ef7630c569:client] Initializing...
info:     [84b98314a4f0d55f05930518d9a950ef7630c569:client] WhatsApp WEB version: 2.2234.13
info:     [84b98314a4f0d55f05930518d9a950ef7630c569:client] WA-JS version: 2.13.4
info:     [84b98314a4f0d55f05930518d9a950ef7630c569:client] Auto close configured to 600s
info:     [84b98314a4f0d55f05930518d9a950ef7630c569:client] Auto close configured to 600s
warn:     [84b98314a4f0d55f05930518d9a950ef7630c569:client] Phone not connected
info:     [84b98314a4f0d55f05930518d9a950ef7630c569:client] Closing the page

roysG commented 2 years ago

I need to do a 3 to 5 restart randomly until it the connection works again. This problem started a few days ago.

It also happens in 1.71.1 and latest version

בתאריך יום ו׳, 28 באוק׳ 2022 ב-22:15 מאת Michael James (Kodhe) < @.***>:

Session not resuming. Shows phone not connected. What means that error? is multidevice

info: Checking for updates info: You're up to date info: [84b98314a4f0d55f05930518d9a950ef7630c569:browser] Using browser folder '/path/to/sessions/xxxxx' info: [84b98314a4f0d55f05930518d9a950ef7630c569:browser] Initializing browser... info: [84b98314a4f0d55f05930518d9a950ef7630c569:client] Initializing... info: [84b98314a4f0d55f05930518d9a950ef7630c569:client] WhatsApp WEB version: 2.2234.13 info: [84b98314a4f0d55f05930518d9a950ef7630c569:client] WA-JS version: 2.13.4 info: [84b98314a4f0d55f05930518d9a950ef7630c569:client] Auto close configured to 600s info: [84b98314a4f0d55f05930518d9a950ef7630c569:client] Auto close configured to 600s warn: [84b98314a4f0d55f05930518d9a950ef7630c569:client] Phone not connected info: [84b98314a4f0d55f05930518d9a950ef7630c569:client] Closing the page

— Reply to this email directly, view it on GitHub https://github.com/wppconnect-team/wppconnect/issues/1384#issuecomment-1295362844, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABXZDOXJXHWNWGIXMUGRZBLWFQQ3PANCNFSM6AAAAAARL2R564 . You are receiving this because you authored the thread.Message ID: @.***>

antirek commented 2 years ago

see #1366

roysG commented 2 years ago

Still hapenning, also in the latest version 1.19.0

roysG commented 2 years ago

@renat473, Why did you close it? this problem still hapenning!

edgardmessias commented 2 years ago

@roysG , please, increase the log detail and reopen the issue: https://wppconnect.io/docs/tutorial/basics/configuring-logger

roysG commented 2 years ago

Ok, i changed the log to "silly", this is the logs:

TAILING] Tailing last 15 lines for [xxx999] process (change the value with --lines option)

0|xxx999 | env prod serverId undefined 0|xxx999 | whatsappWebApi.serverId xxx999 0|xxx999 | dirname /root/msgto/server 0|xxx999 | this.lastTimeSendingMsgLooped 1 0|xxx999 | this.lastTimeSendingMsgLooped 2 2022-11-13T22:12:26.008Z 0|xxx999 | url: https://api.msgto.io/whatsapp/serverInfo?serverId=xxx999 0|xxx999 | url: https://api.msgto.io/whatsapp/customerInfo?customerId=xxx99911 0|xxx999 | url: https://api.msgto.io/whatsapp/serverInfo?serverId=xxx999 0|xxx999 | info: 0|xxx999 | _ __ __ 0|xxx999 | | | / / \/ \/ __/_ _ ___/ / 0|xxx999 | | | /| / / // / /_/ / / / \/ \/ \/ \/ / / 0|xxx999 | | |/ |/ / __/ __/ /__/ // / / / / / / / / // / 0|xxx999 | |/|// // __/__// /// //\/_/\/ 0|xxx999 | info: Checking for updates 0|xxx999 | serverId: xxx999 0|xxx999 | info: You're up to date 0|xxx999 | info: [xxx999:browser] Using browser folder './tokens/xxx999' 0|xxx999 | info: [xxx999:browser] Initializing browser... 0|xxx999 | http: [xxx999:browser] checking headless... 0|xxx999 | http: [xxx999:browser] headless option is active, browser hidden 0|xxx999 | info: [xxx999:client] Initializing... 0|xxx999 | http: [xxx999:client] Waiting page load 0|xxx999 | verbose: [xxx999:token] Injecting session token 0|xxx999 | verbose: [xxx999:client] Setting WhatsApp WEB version to 2.2234.x 0|xxx999 | leftSecondFromStoppedLoop 1.241 0|xxx999 | verbose: [xxx999:client] Loading WhatsApp WEB 0|xxx999 | verbose: [xxx999:client] WhatsApp WEB loaded 0|xxx999 | leftSecondFromStoppedLoop 2.242 0|xxx999 | verbose: [xxx999:page] Page loaded 0|xxx999 | verbose: [xxx999:client] Injecting wapi.js 0|xxx999 | leftSecondFromStoppedLoop 3.243 0|xxx999 | leftSecondFromStoppedLoop 4.243 0|xxx999 | leftSecondFromStoppedLoop 5.244 0|xxx999 | leftSecondFromStoppedLoop 6.243 0|xxx999 | verbose: [xxx999:client] wapi.js injected 0|xxx999 | debug: [xxx999:client] Exposing onMessage function 0|xxx999 | info: [xxx999:client] WhatsApp WEB version: 2.2234.13 0|xxx999 | http: [xxx999:client] Checking is logged... 0|xxx999 | info: [xxx999:client] WA-JS version: 2.15.1 0|xxx999 | debug: [xxx999:client] Exposing onAnyMessage function 0|xxx999 | http: [xxx999:client] Authenticated 0|xxx999 | Status Session: isLogged 0|xxx999 | Session name: xxx999 0|xxx999 | debug: [xxx999:client] Exposing onAck function 0|xxx999 | leftSecondFromStoppedLoop 7.245 0|xxx999 | debug: [xxx999:client] Exposing onNotificationMessage function 0|xxx999 | debug: [xxx999:client] Exposing onParticipantsChanged function 0|xxx999 | debug: [xxx999:client] Exposing onStateChange function 0|xxx999 | debug: [xxx999:client] Exposing onStreamChange function 0|xxx999 | debug: [xxx999:client] Exposing onIncomingCall function 0|xxx999 | http: [xxx999:client] Checking phone is connected... 0|xxx999 | debug: [xxx999:client] Exposing onInterfaceChange function 0|xxx999 | debug: [xxx999:client] Exposing onPresenceChanged function 0|xxx999 | debug: [xxx999:client] Exposing onLiveLocation function 0|xxx999 | debug: [xxx999:client] Exposing onAddedToGroup function 0|xxx999 | debug: [xxx999:client] Exposing onRevokedMessage function 0|xxx999 | debug: [xxx999:client] Exposing onReactionMessage function 0|xxx999 | http: [xxx999:client] Current state: SYNCING (CONNECTING) 0|xxx999 | verbose: [xxx999:token] Updating session token 0|xxx999 | verbose: [xxx999:token] Session token updated 0|xxx999 | leftSecondFromStoppedLoop 8.245 0|xxx999 | leftSecondFromStoppedLoop 9.246 0|xxx999 | leftSecondFromStoppedLoop 10.245 0|xxx999 | leftSecondFromStoppedLoop 11.245 0|xxx999 | leftSecondFromStoppedLoop 12.245 0|xxx999 | leftSecondFromStoppedLoop 13.246 0|xxx999 | leftSecondFromStoppedLoop 14.246 0|xxx999 | url: https://api.msgto.io/whatsapp/setLastTimeSentMsg p: {"serverId":"xxx999"} object 0|xxx999 | LOADING_SCREEN 0 התחברות... 0|xxx999 | http: [xxx999:client] Current state: SYNCING (CONNECTING) 0|xxx999 | leftSecondFromStoppedLoop 0.465 0|xxx999 | leftSecondFromStoppedLoop 1.465 0|xxx999 | leftSecondFromStoppedLoop 2.465 0|xxx999 | http: [xxx999:client] Current state: SYNCING (CONNECTING) 0|xxx999 | http: [xxx999:client] Current state: SYNCING (CONNECTING) 0|xxx999 | leftSecondFromStoppedLoop 3.466 0|xxx999 | url: https://api.msgto.io/whatsapp/setLastTimeSentMsg p: {"serverId":"xxx999"} object 0|xxx999 | LOADING_SCREEN 0 מוריד הודעות: %0 0|xxx999 | leftSecondFromStoppedLoop 0.178 0|xxx999 | leftSecondFromStoppedLoop 1.657 0|xxx999 | leftSecondFromStoppedLoop 2.672 0|xxx999 | leftSecondFromStoppedLoop 3.673 0|xxx999 | url: https://api.msgto.io/whatsapp/setLastTimeSentMsg p: {"serverId":"xxx999"} object 0|xxx999 | LOADING_SCREEN 1 מוריד הודעות: %1 0|xxx999 | leftSecondFromStoppedLoop 0.134 0|xxx999 | leftSecondFromStoppedLoop 1.134 0|xxx999 | url: https://api.msgto.io/whatsapp/setLastTimeSentMsg p: {"serverId":"xxx999"} object 0|xxx999 | LOADING_SCREEN 2 מוריד הודעות: %2 0|xxx999 | leftSecondFromStoppedLoop 0.133 0|xxx999 | url: https://api.msgto.io/whatsapp/setLastTimeSentMsg p: {"serverId":"xxx999"} object 0|xxx999 | LOADING_SCREEN 3 מוריד הודעות: %3 0|xxx999 | leftSecondFromStoppedLoop 0.109 0|xxx999 | url: https://api.msgto.io/whatsapp/setLastTimeSentMsg p: {"serverId":"xxx999"} object 0|xxx999 | LOADING_SCREEN 4 מוריד הודעות: %4 0|xxx999 | leftSecondFromStoppedLoop 0.12 0|xxx999 | url: https://api.msgto.io/whatsapp/setLastTimeSentMsg p: {"serverId":"xxx999"} object 0|xxx999 | LOADING_SCREEN 5 מוריד הודעות: %5 0|xxx999 | leftSecondFromStoppedLoop 0.114 0|xxx999 | url: https://api.msgto.io/whatsapp/setLastTimeSentMsg p: {"serverId":"xxx999"} object 0|xxx999 | LOADING_SCREEN 6 מוריד הודעות: %6 0|xxx999 | leftSecondFromStoppedLoop 0.102 0|xxx999 | leftSecondFromStoppedLoop 1.102 0|xxx999 | leftSecondFromStoppedLoop 2.103 0|xxx999 | url: https://api.msgto.io/whatsapp/setLastTimeSentMsg p: {"serverId":"xxx999"} object 0|xxx999 | LOADING_SCREEN 7 מוריד הודעות: %7 0|xxx999 | leftSecondFromStoppedLoop 0.016 0|xxx999 | http: [xxx999:client] Current state: SYNCING (SYNCING) 0|xxx999 | leftSecondFromStoppedLoop 1.019 0|xxx999 | leftSecondFromStoppedLoop 2.019 0|xxx999 | leftSecondFromStoppedLoop 3.02 0|xxx999 | url: https://api.msgto.io/whatsapp/setLastTimeSentMsg p: {"serverId":"xxx999"} object 0|xxx999 | LOADING_SCREEN 8 מוריד הודעות: %8 0|xxx999 | leftSecondFromStoppedLoop 0.808 0|xxx999 | leftSecondFromStoppedLoop 1.809 0|xxx999 | leftSecondFromStoppedLoop 2.809 0|xxx999 | url: https://api.msgto.io/whatsapp/setLastTimeSentMsg p: {"serverId":"xxx999"} object 0|xxx999 | LOADING_SCREEN 9 מוריד הודעות: %9 0|xxx999 | leftSecondFromStoppedLoop 0.213 0|xxx999 | leftSecondFromStoppedLoop 1.212 0|xxx999 | leftSecondFromStoppedLoop 2.213 0|xxx999 | leftSecondFromStoppedLoop 3.214 0|xxx999 | url: https://api.msgto.io/whatsapp/setLastTimeSentMsg p: {"serverId":"xxx999"} object 0|xxx999 | LOADING_SCREEN 10 מוריד הודעות: %10 0|xxx999 | leftSecondFromStoppedLoop 0.173 0|xxx999 | url: https://api.msgto.io/whatsapp/setLastTimeSentMsg p: {"serverId":"xxx999"} object 0|xxx999 | LOADING_SCREEN 11 מוריד הודעות: %11 0|xxx999 | leftSecondFromStoppedLoop 0.173 0|xxx999 | url: https://api.msgto.io/whatsapp/setLastTimeSentMsg p: {"serverId":"xxx999"} object 0|xxx999 | LOADING_SCREEN 12 מוריד הודעות: %12 0|xxx999 | leftSecondFromStoppedLoop 0.178 0|xxx999 | leftSecondFromStoppedLoop 1.177 0|xxx999 | leftSecondFromStoppedLoop 2.178 0|xxx999 | url: https://api.msgto.io/whatsapp/setLastTimeSentMsg p: {"serverId":"xxx999"} object 0|xxx999 | LOADING_SCREEN 13 מוריד הודעות: %13 0|xxx999 | leftSecondFromStoppedLoop 0.014 0|xxx999 | leftSecondFromStoppedLoop 1.015 0|xxx999 | leftSecondFromStoppedLoop 2.016 0|xxx999 | leftSecondFromStoppedLoop 3.017 0|xxx999 | leftSecondFromStoppedLoop 4.017 0|xxx999 | url: https://api.msgto.io/whatsapp/setLastTimeSentMsg p: {"serverId":"xxx999"} object 0|xxx999 | LOADING_SCREEN 14 מוריד הודעות: %14 0|xxx999 | leftSecondFromStoppedLoop 0.736 0|xxx999 | leftSecondFromStoppedLoop 1.737 0|xxx999 | leftSecondFromStoppedLoop 2.737 0|xxx999 | url: https://api.msgto.io/whatsapp/setLastTimeSentMsg p: {"serverId":"xxx999"} object 0|xxx999 | LOADING_SCREEN 15 מוריד הודעות: %15 0|xxx999 | leftSecondFromStoppedLoop 0.723 0|xxx999 | leftSecondFromStoppedLoop 1.724 0|xxx999 | leftSecondFromStoppedLoop 2.723 0|xxx999 | leftSecondFromStoppedLoop 3.724 0|xxx999 | leftSecondFromStoppedLoop 4.724 0|xxx999 | url: https://api.msgto.io/whatsapp/setLastTimeSentMsg p: {"serverId":"xxx999"} object 0|xxx999 | LOADING_SCREEN 16 מוריד הודעות: %16 0|xxx999 | leftSecondFromStoppedLoop 0.617 0|xxx999 | leftSecondFromStoppedLoop 1.616 0|xxx999 | leftSecondFromStoppedLoop 2.617 0|xxx999 | url: https://api.msgto.io/whatsapp/setLastTimeSentMsg p: {"serverId":"xxx999"} object 0|xxx999 | LOADING_SCREEN 17 מוריד הודעות: %17 0|xxx999 | leftSecondFromStoppedLoop 0.632 0|xxx999 | url: https://api.msgto.io/whatsapp/setLastTimeSentMsg p: {"serverId":"xxx999"} object 0|xxx999 | LOADING_SCREEN 18 מוריד הודעות: %18 0|xxx999 | leftSecondFromStoppedLoop 0.627 0|xxx999 | leftSecondFromStoppedLoop 1.626 0|xxx999 | leftSecondFromStoppedLoop 2.627 0|xxx999 | warn: [xxx999:client] Phone not connected 0|xxx999 | Status Session: phoneNotConnected 0|xxx999 | Session name: xxx999 0|xxx999 | Phone not connected 0|xxx999 | (SIGINT) Shutting down... 0|xxx999 | env prod serverId undefined 0|xxx999 | whatsappWebApi.serverId xxx999 0|xxx999 | __dirname /root/msgto/server 0|xxx999 | this.lastTimeSendingMsgLooped 1 0|xxx999 | this.lastTimeSendingMsgLooped 2 2022-11-13T22:13:37.332Z 0|xxx999 | url: https://api.msgto.io/whatsapp/serverInfo?serverId=xxx999 0|xxx999 | url: https://api.msgto.io/whatsapp/customerInfo?customerId=xxx99911 0|xxx999 | url: https://api.msgto.io/whatsapp/serverInfo?serverId=xxx999 0|xxx999 | info:

roysG commented 2 years ago

?

wppconnect-team / wppconnect

Session not resuming after restart it #1384

Description:

Environment