Cannot activate or configure comet cache in backend

wpsharks / comet-cache

An advanced WordPress® caching plugin inspired by simplicity.

https://cometcache.com

GNU General Public License v3.0

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Cannot activate or configure comet cache in backend #878

Closed Richi400 closed 7 years ago

Richi400 commented 7 years ago

Hi there,

I installed the comet cache pro plugin right now. But it is not possible to activate it. (I see no Save Button)! Or to configure it in the plugin options because I cannot navigate the single tabs. All Tabs (like "Update Credentials") are liked to /wp-admin/admin.php?page=comet_cache# which just leads me to the top of my page.

What went wrong? Any suggestions?

thanks! kind regards Torsten

raamdev commented 7 years ago

@Richi400 Please Test in a Clean WordPress Installation and see if you can reproduce this issue. You most likely have another plugin, or your theme, introducing a conflict. If you continue to have trouble, please open a support ticket: https://cometcache.com/support/