How to Manually Upgrade Comment Mail Pro

[kristineds]

KB Article Creation Checklist

• [x] Write initial draft for this KB Article; label this issue draft and either questions or tutorials
• [x] Add required YAML configuration
• [x] Add Tags for this KB Article to the YAML config (see YAML Keys (Explained))
• [ ] Edit and finalize draft for publishing (remove draft label, add draft-finalized label)
• [ ] Assign Issue to yourself and create Markdown file (remove draft-finalized label, add pending)
• [ ] Project Lead: Review and Publish KB Article (remove pending label, add published label)

  Additional TODOs

• [x] Update Comment Logo on Login page. https://comment-mail.com/wp-login.php
• [x] Add screenshot for #1 (with updated logo)
• [ ] Add screenshot for #4 (with the "Pro Version" indicated on the Plugin Name)
• [ ] Add screenshot for #5 (with the "Pro Version" indicated on the Plugin Name)
• [ ] Add screenshot for #7 (with the "Pro Version" indicated on the Plugin Name)
• [ ] Create content for 404 error page link

title: How to Manually Upgrade Comment Mail Pro
categories: tutorials
tags: installation/upgrade
author: kristineds
github-issue: https://github.com/websharks/comment-mail-kb/issues/3

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In most cases, you can follow the Comment Mail Pro Installation instructions the first time and then configure the Pro Plugin Updater (WordPress Dashboard → Comment Mail → Plugin Updater) to keep Comment Mail Pro updated. However, some web hosts block the Pro Plugin Updater from working correctly, resulting in a 404 error. If you cannot get your web host to work correctly with the Pro Plugin Updater, or if you have some other scenario that requires you to manually update Comment Mail, then you can follow the instructions below to manually upgrade Comment Mail Pro whenever an update is available.

Step-by-Step: Upgrading Comment Mail Pro Manually

1. Log into Comment Mail.com to download the latest version of Comment Mail Pro.
2. Visit your My Account page at Comment Mail.com, where you may now obtain the latest version of Comment Mail Pro. Please download the comment-mail-pro.zip file from this page.
3. Now before manually upgrading Comment Mail Pro, we should make sure that your existing Comment Mail options remain preserved. Visit (WordPress Dashboard → Comment Mail → Config. Options → Data Safeguards) and make sure that "Safeguards on; i.e. protect my plugin options & comment subscriptions (recommended)" is selected. Click "Save All Changes" button at the bottom of the page.
4. Now we need to Deactivate and then Delete the old Comment Mail Pro plugin so that we can install the new version. As long as the Plugin Deletion Safeguards are enabled (see previous step), you will not lose any of your existing Comment Mail Options in this step.
5. Once the old version has been deleted, you can upload and activate the latest version of Comment Mail Pro, which you downloaded earlier. Visit WordPress Dashboard → Plugins → Add New to upload and install the new version of Comment Mail Pro.
6. Now upload and activate the comment-mail-pro.zip (or it might be named something like: comment-mail-pro-vXXXXXX.zip) file that you downloaded from Comment Mail.com. You can upload the ZIP file using your WordPress Dashboard; i.e. WordPress Dashboard → Plugins → Add New → Upload Plugin.
7. Once Comment Mail Pro has been activated, you can confirm that you now have the latest version by looking at the version number and comparing that to the latest release at the top of the changelog.

[raamdev]

Nice work! :+1: This is coming along nicely. :-)

[kristineds]

@raamdev : Thanks! Will try to finish this today so I can have my first published KB article. :)

[kristineds]

@jaswsinc @raamdev I can't add the screenshots for the other items as the "Pro Version" is not displaying on my end. It just says "Comment Mail". No indication whether it is for the Lite or Pro version. I'll add it later when it is available. :)

[jaswrks]

No indication whether it is for the Lite or Pro version. I'll add it later when it is available. :)

Copy that. Thanks!