wpsharks / s2member

s2Member® Framework (membership management for WordPress®).
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Member cannot login due to 503 error #1189

Open andrada788 opened 4 years ago

andrada788 commented 4 years ago

EXPLANATION OF THE ISSUE

We have the latest s2member Pro version installed on our Wordpress site.

STEPS TO REPRODUCE THE ISSUE

Member tries to login via mobile or laptop and receives error 503. The error states: 503: Service Temporarily Unavailable Too many IP addresses accessing one secure area! Please contact Support if you need assistance.

BEHAVIOR THAT I EXPECTED

Member should be able to login.

BEHAVIOR THAT I OBSERVED

How can this issue be fixed?