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wpsharks / s2member

s2Member® Framework (membership management for WordPress®).
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I need a refund. Where are your contact details? I am not able to contact s2member anywhere. #1211

Closed dubon07 closed 3 years ago

dubon07 commented 3 years ago

EXPLANATION OF THE ISSUE

I need a refund for buying this plugin. I can't use it because I already have Easy Digital Downloads installed on my site and it is using PayPal and Stripe. Unfortunately, I cannot use multiple IPNs on PayPal and Stripe, so I cannot use s2member pro with easy digital downloads. I don't need the pro version anymore and I am still within the 14 day period to ask for a refund. Why do you make it so hard to contact support?

STEPS TO REPRODUCE THE ISSUE

BEHAVIOR THAT I EXPECTED

BEHAVIOR THAT I OBSERVED

clavaque commented 3 years ago

Hi! I saw your post in the forum and replied to you there shortly after you posted. https://forums.wpsharks.com/t/contact-support-or-sales-for-refund/8701

I will close this issue, because it's a billing matter and not related to the code. Please see what I wrote you and answer me there. I look forward to your reply so I can help you, whether with the integration or the refund. Thanks! :)