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wpsharks / s2member

s2Member® Framework (membership management for WordPress®).
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iphone 6s stripe checkout #951

Open LukeN9037 opened 8 years ago

LukeN9037 commented 8 years ago

Hi guys,

I have launched my membership site on wordpress with s2member and stripe. All the payment gateways work except for on the iphone 6s when the checkout page doesn't load correctly (see image attached - users cannot type in their payment details).

See payment page here https://lukenevill.com/my-membership-options-page/

There have been 5 different users all of which have tried to check out on the iphone 6s with no luck.

Thank you

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jaswrks commented 8 years ago

@LukeN9037 I suggest reporting this to Stripe customer service as they power this popover for Stripe Checkout. It says on their site that iPhones are supported, but if you give them specific details about the browser that was being used on the iPhone and what the exact issue was, they might be able to help you.

See: https://support.stripe.com/email

raamdev commented 8 years ago

@LukeN9037 It looks like you're browsing the site from inside Facebook, using the Facebook web browser instead of the Safari browser on the iPhone; that's likely the issue.