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wrteam-jay / Elite-Quiz-Issues-Tracker

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Email Verification #24

Open MAULIK882 opened 1 month ago

MAULIK882 commented 1 month ago

Describe the bug The email verification process has a critical issue. Users are not receiving verification emails, preventing them from using their accounts. Additionally, admins are unable to manually verify users. In the admin panel, new users with pending verification are not visible, though they appear in Firebase.

Expected behavior Users should have the ability to resend the email verification code or contact an admin for manual verification. Admins should be able to view and manage users with pending verification in the admin panel.

wrteam-jay commented 1 month ago

Hi @MAULIK882,

Thank you for opening this issue.

Our email login and verification system is well-tested and reliable. We haven't encountered any reports of users not receiving verification emails.

You mentioned that users are being created in Firebase but aren't appearing in the admin panel. This suggests a potential configuration issue. To efficiently troubleshoot this, we recommend reaching out to us via Skype. Our team will be available to assist you promptly.

We're happy to help! We'll keep this issue open until the matter is resolved.

MAULIK882 commented 1 month ago

@wrteam-jay i have share more insight in skype. I have 1 more Feature request it would be great if you impliment custom mail service which can bypass firebase limitations. i know i am asking too much as this may need so much coding work but if user can use custom mail from admin panel without relaying on firebase's heavy expenses