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wso2 / analytics-apim

Analytics for APIM
Apache License 2.0
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Error while trying to login to the Dashboard profile of WSO2 API Manager Analytics 3.0.0 #953

Open chaamini opened 4 years ago

chaamini commented 4 years ago

While running the dashboard profile from the default pack of WSO2 APIM analytics 3.0.0 I am getting the following error when I tried to login to the analytics dashboard. Please note I was able to successfully run the analytics worker profile and the API Manager 3.0.0 before starting the dashboard profile. I have not changed any configurations other than enabling analytics in the deployment.toml of API Manager.

[2020-02-05 13:43:03,310] ERROR {org.wso2.analytics.apim.idp.client.ApimIdPClient} - Error occurred while creating Login admin Service Client.

Please guide me on how to get rid of this issue image

RAVEENSR commented 4 years ago

Have you change the default certificates? Also before running dashboard profile make sure that the API Manager 3.0.0 is fully up and running.

chaamini commented 4 years ago

I made sure that the API Manager 3.0.0 was full up and running before running the dashboard profile. I did not change the default certificates as well.

RAVEENSR commented 4 years ago

Were you able to log into publisher in Apim 3.0?

chaamini commented 4 years ago

I was able to log in to publisher/devportal without any issue

ruks commented 4 years ago

@chaamini is this issue still persisting? Based on the error log it seems APIM endpoint is not available.

chaamini commented 4 years ago

Yes I even tried with the latest WUM updated pack of analytics 3.0.0 where I am getting the same issue.

PrabakaranTS commented 4 years ago

Is there any solution for this?

I am also facing the same issue with 3.0.0

ruks commented 4 years ago

The possible cause for the issues are either APIM not fully updating running or APIM hostname or port is different.