Issues Initializing IntegrationStudio on Ubuntu 24.04 LTS

[GustavoFranzolin]

I am trying to use Integration Studio on Ubuntu 24.04 LTS and I am encountering a problem when initializing the tool. I am very frustrated because I have done everything, including installing the latest webkitgtk on the machine, as well as numerous other actions. Can someone help me with the problem below? It happens when running IntegrationStudio.

Command executed: ./IntegrationStudio

Impacts: Various bugs causing the application to crash, as well as failing to open some project files.

Output logs:

OpenJDK 64-Bit Server VM warning: ignoring option MaxPermSize=512m; support was removed in 8.0
SLF4J: Failed to load class "org.slf4j.impl.StaticLoggerBinder".
SLF4J: Defaulting to no-operation (NOP) logger implementation
SLF4J: See http://www.slf4j.org/codes.html#StaticLoggerBinder for further details.
SWT Webkit: Warning, You are using an old version of webkitgtk. (pre 2.4) BrowserFunction functionality will not be avaliable
SWT WebKit: error initializing DBus server, dBusServer == 0
org.jsoup.HttpStatusException: HTTP error fetching URL. Status=403, URL=https://product-dist.wso2.com/p2/integration-studio/8.0.0/studio-platform
    at org.jsoup.helper.HttpConnection$Response.execute(HttpConnection.java:762)
    at org.jsoup.helper.HttpConnection$Response.execute(HttpConnection.java:707)
    at org.jsoup.helper.HttpConnection.execute(HttpConnection.java:297)
    at org.jsoup.helper.HttpConnection.get(HttpConnection.java:286)
    at org.wso2.integrationstudio.updater.handler.RunUpdaterRootJob.maximumTimestampInGivenURL(RunUpdaterRootJob.java:149)
    at org.wso2.integrationstudio.updater.handler.RunUpdaterRootJob.checkUpdateAvailability(RunUpdaterRootJob.java:89)
    at org.wso2.integrationstudio.updater.handler.RunUpdaterRootJob.checkUpdatesAvailable(RunUpdaterRootJob.java:78)
    at org.wso2.integrationstudio.updater.handler.RunUpdaterRootJob.run(RunUpdaterRootJob.java:71)
    at org.eclipse.core.internal.jobs.Worker.run(Worker.java:63)
org.jsoup.HttpStatusException: HTTP error fetching URL. Status=403, URL=https://product-dist.wso2.com/p2/integration-studio/8.0.0/esb-tools
    at org.jsoup.helper.HttpConnection$Response.execute(HttpConnection.java:762)
    at org.jsoup.helper.HttpConnection$Response.execute(HttpConnection.java:707)
    at org.jsoup.helper.HttpConnection.execute(HttpConnection.java:297)
    at org.jsoup.helper.HttpConnection.get(HttpConnection.java:286)
    at org.wso2.integrationstudio.updater.handler.RunUpdaterRootJob.maximumTimestampInGivenURL(RunUpdaterRootJob.java:149)
    at org.wso2.integrationstudio.updater.handler.RunUpdaterRootJob.checkUpdateAvailability(RunUpdaterRootJob.java:96)
    at org.wso2.integrationstudio.updater.handler.RunUpdaterRootJob.checkUpdatesAvailable(RunUpdaterRootJob.java:78)
    at org.wso2.integrationstudio.updater.handler.RunUpdaterRootJob.run(RunUpdaterRootJob.java:71)
    at org.eclipse.core.internal.jobs.Worker.run(Worker.java:63)
org.jsoup.HttpStatusException: HTTP error fetching URL. Status=403, URL=https://product-dist.wso2.com/p2/integration-studio/8.0.0/dss-tools
    at org.jsoup.helper.HttpConnection$Response.execute(HttpConnection.java:762)
    at org.jsoup.helper.HttpConnection$Response.execute(HttpConnection.java:707)
    at org.jsoup.helper.HttpConnection.execute(HttpConnection.java:297)
    at org.jsoup.helper.HttpConnection.get(HttpConnection.java:286)
    at org.wso2.integrationstudio.updater.handler.RunUpdaterRootJob.maximumTimestampInGivenURL(RunUpdaterRootJob.java:149)
    at org.wso2.integrationstudio.updater.handler.RunUpdaterRootJob.checkUpdateAvailability(RunUpdaterRootJob.java:103)
    at org.wso2.integrationstudio.updater.handler.RunUpdaterRootJob.checkUpdatesAvailable(RunUpdaterRootJob.java:78)
    at org.wso2.integrationstudio.updater.handler.RunUpdaterRootJob.run(RunUpdaterRootJob.java:71)
    at org.eclipse.core.internal.jobs.Worker.run(Worker.java:63)
org.jsoup.HttpStatusException: HTTP error fetching URL. Status=403, URL=https://product-dist.wso2.com/p2/integration-studio/8.0.0/bps-tools
    at org.jsoup.helper.HttpConnection$Response.execute(HttpConnection.java:762)
    at org.jsoup.helper.HttpConnection$Response.execute(HttpConnection.java:707)
    at org.jsoup.helper.HttpConnection.execute(HttpConnection.java:297)
    at org.jsoup.helper.HttpConnection.get(HttpConnection.java:286)
    at org.wso2.integrationstudio.updater.handler.RunUpdaterRootJob.maximumTimestampInGivenURL(RunUpdaterRootJob.java:149)
    at org.wso2.integrationstudio.updater.handler.RunUpdaterRootJob.checkUpdateAvailability(RunUpdaterRootJob.java:110)
    at org.wso2.integrationstudio.updater.handler.RunUpdaterRootJob.checkUpdatesAvailable(RunUpdaterRootJob.java:78)
    at org.wso2.integrationstudio.updater.handler.RunUpdaterRootJob.run(RunUpdaterRootJob.java:71)
    at org.eclipse.core.internal.jobs.Worker.run(Worker.java:63)

Thanks

Gustavo F

[GustavoFranzolin]

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[ThijsFTW]

Not a solution but you could try using the new Visual Studio Code plugin instead: https://marketplace.visualstudio.com/items?itemName=WSO2.micro-integrator

[GustavoFranzolin]

ThijsFTW, is there any estimated time for WSO2 to fix this major issue? This is a blocker for using the tool for everyone using Ubuntu 24.04.

[ThijsFTW]

I don't know. I'm not even sure if it's a WSO2 problem or a problem in your dev environment. See the warning in the startup: Warning, You are using an old version of webkitgtk. (pre 2.4). You might not have installed the latest version because the latest version isn't available in your package manager or IntegrationStudio looks into it's own folders to check for the webkitgtk library? The 403 you receive could also be a sign that you have issues with your network. I can't really help with resolving this for you, sorry. I do recognize working with IntegrationStudio can be painful. The VSCode plugin should be more stable.

[GustavoFranzolin]

ThijsFTW, I have already spent a lot of time on this problem. The webkitgtk libraries in Ubuntu 24 are all updated, but the issue is that when running the tool, it looks for a graphical interface class that only exists in the older version of webkit. I imagine anyone trying to install the integration studio on Ubuntu 24.04 will have the same problem, but it really needs confirmation. It's complicated :/"

[focafunk]

I have exactly the same error after installing 24.04. Please we do need and Urgent solution to this we are not able to keep on developing!

[GustavoFranzolin]

@focafunk, It seems that the WSO2 team is concerned with releasing new versions instead of fixing critical bugs in the latest versions. Unfortunate :/

[GustavoFranzolin]

This problem is causing me terrible consequences, I am using 3 different IDEs to be able to continue the project. The delivery time has increased exponentially.

[GustavoFranzolin]

up @SanojPunchihewa

[SanojPunchihewa]

Hi @GustavoFranzolin,

The 403 error when trying to update the Studio was fixed sometimes back in the latest version (8.3.0). However as per the shared logs, it seems you are using Integration Studio 8.0.0. Regarding the webkitgtk library issues, are you using the Integration Studio 8.3.0 version there?

[GustavoFranzolin]

Hi @SanojPunchihewa

Thank you for your response.

The webkit issue occurs in all versions of the IDE. I have tested them all, including version 8.3.0.

I have the latest webkit version on my Ubuntu 24.04, and I’ve tried many alternatives to fix this problem, but I haven’t been able to solve it so far.

If you could assist me, I believe this issue affects everyone using Ubuntu 24. Thank you!

[GustavoFranzolin]