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wso2 / product-apim

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/publisher stuck at You will be redirected to /publisher/services/auth/login with blank loading page #7321

Closed manuel-di-iorio closed 4 years ago

manuel-di-iorio commented 4 years ago

Description:

On a server (so not in localhost), after a fresh installation of the API Manager, I changed in the deployment.toml configuration file the hostname to the machine IP address. While /carbon works well, the /publisher and /devportal are not responding and remain in pending state, until the server closes the connection with a timeout.

The affected APIs seem to be services/auth/login and /devportal/services/configs (so all /services routes)

Example config: [server] hostname = "ip etc.." (changed from the default localhost)

Screen: Screen

If this is a configuration problem, what else need to be changed ?

Affected Product Version:

3.0.0

Environment details (with versions):

manuel-di-iorio commented 4 years ago

Solved. The port 9443 was closed for external requests. Hope this can help someone else.

amritaramnauth commented 4 years ago

Can you provide more details on the solution? @manuel-di-iorio I'm having a similar issue when fronting with nginx proxy.

manuel-di-iorio commented 4 years ago

@amritaramnauth Sure. I needed to allow requests (azure firewall in my case) from the server IP on the port 9443. Pratically WSO2 must be able to call itself on that port

SamWso2 commented 4 years ago

Hello, I have the same problem with nginx fronting. 9443 is open between Nginx and WSO APIM Server The problem still ....... publisher and /devportal are not responding and remain in pending state, until the server closes the connection with a timeout.

Could you help me please ?

Thanks

amritaramnauth commented 4 years ago

@SamWso2 check your server if port 9443 is opened for external requests.

SamWso2 commented 4 years ago

The port 9443 is open between nginx and my server Wso2

SamWso2 commented 4 years ago

I have devoprtal site from external When I sign in it's not responding

eric-sf commented 4 years ago

If you changed admin password, you need to change it in config file as well.

SamWso2 commented 4 years ago

It's not a problem of changed password. By internal it's work fine It's not repondinf (/devportal and /publisher after I log in. Thanks