wulkano / Kap

An open-source screen recorder built with web technology
https://getkap.co
MIT License
18.01k stars 822 forks source link

Recording error #1059

Open s-seltenreich opened 2 years ago

s-seltenreich commented 2 years ago

Sentry Issue: KAP-B8E

macOS version: Monterey (12) Kap version: 3.5.1

Recording error

Error: Could not start recording within 5 seconds
    at Timeout._onTimeout (/Applications/Kap.app/Contents/Resources/app.asar/node_modules/aperture/index.js:132:19)
andreezy777 commented 2 years ago

The same problem, Looking that the 3.4.2 latest stable release for intel mac

filfreire commented 2 years ago

Same issue, Version 3.5.1 (3.5.1.1783) macOS 12.0.1 (21A559), MacBook Pro (16-inch, 2019)

Recording error
Error: Could not start recording within 5 seconds
    at Timeout._onTimeout (/Applications/Kap.app/Contents/Resources/app.asar/node_modules/aperture/index.js:132:19)
cgilroy commented 2 years ago

Same here, Version 3.5.1 (3.5.1.1783) macOS 12.0.1 MacBook Pro (16 inch, 2019)

EvHaus commented 2 years ago

Same issue here as well, but what's interested is if I restart my computer then the first recording works, but after that it breaks again.

mbukh commented 2 years ago

Same here Monterey 12.0.1 MacBook Pro 16" i9 (2019)

CeciliaChiang commented 2 years ago

Same here, Version 3.5.1 (3.5.1.1783) Big Sur 11.5.2 MacBook Pro (15-inch, 2018)

holographicleah commented 2 years ago

Seeing this as well, Version 3.5.1 (3.5.1.1783). Using macOS Big Sur 11.5.2, Macbook Pro (13in, 2020)

libbyrobinson commented 2 years ago

Same issue, 3.5.1.1783, running MacBook Pro (15-inch, 2019) on Big Sur 11.6. Works first time after restart, then won't record.

Serko-Egor commented 2 years ago

Same issue

soar commented 2 years ago

The app is totally broken

x029a commented 2 years ago

Same, using this often for work. Seeking alternatives now. I've noticed Kap has been running slower and slower anyway. Great app, but seems to have been getting worse.

finn-ds commented 2 years ago

following...

joergRossdeutscher commented 2 years ago

Might be related to BigSur update. I have the issue since updating yesterday.

ITSjwags commented 2 years ago

Also just started seeing this after upgrading to macOS Monterey.

mojason-81 commented 2 years ago

Haven't ran any updates on my mac lately. Seeing the same issue. Was working fine just a few days ago.

image

lesliemilitante commented 2 years ago

image KAP works fine a few days ago then it crashes now.

Recording error Error: Could not start recording within 5 seconds at Timeout._onTimeout (/Applications/Kap.app/Contents/Resources/app.asar/node_modules/aperture/index.js:132:19)

Aaaaash commented 2 years ago

Same problem, on my Intel MAC (3.5.0), KAP can only record once, and the second time will be breaks. 😭 but it worked fine on my M1 MAC (3.4.2)

Same issue here as well, but what's interested is if I restart my computer then the first recording works, but after that it breaks again.

Aaaaash commented 2 years ago

Seems to have something to do with the Electron version update (Electron 12+ and macOS Big Sur)

child_process spawn locks up renderer for 300 - 3000ms on signed app on macOS Big Sur

The interim solution was to use version 3.4.2 on Intel Mac Download Kap-3.4.2

John60676 commented 2 years ago

Seems to have something to do with the Electron version update (Electron 12+ and macOS Big Sur)

child_process spawn locks up renderer for 300 - 3000ms on signed app on macOS Big Sur

The interim solution was to use version 3.4.2 on Intel Mac Download Kap-3.4.2

thanks, it work for me.

davidcalhoun commented 2 years ago

Having the same issue here with Kap 3.5.1 running on macOS 11.6 Big Sur. Note that it's temporarily fixed after restarting the system, then seems to work for the first capture but breaks again after that.

Thank you @Aaaaash, downgrading to 3.4.2 is a working workaround for now for me.

CeciliaChiang commented 2 years ago

Seems to have something to do with the Electron version update (Electron 12+ and macOS Big Sur)

child_process spawn locks up renderer for 300 - 3000ms on signed app on macOS Big Sur

The interim solution was to use version 3.4.2 on Intel Mac Download Kap-3.4.2

Thanks a lot @Aaaaash , it works😊

rajohns08 commented 2 years ago

Same issue here on Kap 3.5.1 and macOS 11.6.1 (Intel mac)

soar commented 2 years ago

Workaround (downgrading) for Brew users:

brew uninstall kap
brew tap-new local/homebrew-cask
mkdir "$(brew --repository local/homebrew-cask)/Casks"
wget "https://raw.githubusercontent.com/Homebrew/homebrew-cask/a6998a002502ecdd0c111c99964069dca3bc5df3/Casks/kap.rb" -O "$(brew --repository local/homebrew-cask)/Casks/kap.rb"
brew install local/homebrew-cask/kap
joergRossdeutscher commented 2 years ago

If I understand this correctly, this is not a fix, but just a downgrade to 3.4.2

(Don't want to critizise that, thanks for the work, just mentioning: Those users who, like me, think this leads to a pre-released fixed beta-something: No, it doesn't. It's just the old package). Please correct me if I'm wrong.

soar commented 2 years ago

If I understand this correctly, this is not a fix, but just a downgrade to 3.4.2

(Don't want to critizise that, thanks for the work, just mentioning: Those users who, like me, think this leads to a pre-released fixed beta-something: No, it doesn't. It's just the old package). Please correct me if I'm wrong.

Sure, I fixed the description. It's just downgrading via Brew. Not trivial for me, I thought it can be helpful.

andreezy777 commented 2 years ago

Why no one admit that 17 days ago I have already wrote that 3.4.2 is stable version?

https://github.com/wulkano/Kap/issues/1059#issuecomment-990862313

brrrr...

timothyis commented 2 years ago

Apologies all, we are working on this.

karuppiah7890 commented 2 years ago

I'm getting an error now too -

Recording error Error: Could not start recording within 5 seconds at Timeout._onTimeout (/Applications/Kap.app/Contents/Resources/app.asar/node_modules/aperture/index.js:132:19)


Kap Version 3.5.2 (3.5.2.1799)

MacOS Version 12.1 (21C52) Monterey . Intel processor Mac


Downgrading to v3.4.2 helped ! :)

msgongora commented 2 years ago

Confirming this is happening in big sur also, 3.5.2 downgrading to 3.4.2

cd $(brew --repo homebrew/cask)
git checkout a6998a00 -- Casks/kap.rb
HOMEBREW_NO_AUTO_UPDATE=1 brew reinstall kap
jadedrakerider commented 2 years ago

I'm also getting this. It seems to be happening when I have Vysor running. I was able to successfully record earlier today.

Recording error Error: Could not start recording within 5 seconds at Timeout._onTimeout (/Applications/Kap.app/Contents/Resources/app.asar/node_modules/aperture/index.js:132:19)

ionajosephine commented 2 years ago

I tried downloading 3.4.2 but got the error: “Kap” can’t be opened because Apple cannot check it for malicious software.

ericclemmons commented 2 years ago

@ionajosephine per https://issuehunt.io/r/wulkano/kap/issues/1044, you can fix that error by running:

xattr -d com.apple.quarantine /Applications/Kap.app
steveharman commented 2 years ago

Still happening on 3.5.2. macOS 12.2

steveharman commented 2 years ago

I tried downloading 3.4.2 but got the error: “Kap” can’t be opened because Apple cannot check it for malicious software.

Ctrl-click / right-click on the Kap app > Open. This is a common Apple security issue, not a Kap bug.

You may need to re-establish screen recording & other permissions in System Preferences when asked. I got into a loop of continuously being asked to grant a permission which already existed - the fix on my side was to remove the permission, quit Kap, re-launch it & re-grant the permission(s).

Again, seen that plenty of times on other apps - not a Kap issue as such.

Kap 3.4.2 seems to be ok for me on macOS 12.2, where 3.5.2 would crash each time I tried to create a recording.

pederjohnsen commented 2 years ago

Downgrading to 3.4.2 works thanks, would be nice if latest version would work though 😬

StrawbunnyDev commented 2 years ago

Having this issue too for intel mac. 3.5.2 seems to be extremely laggy. Downgraded to 3.4.2 and now it's working smoothly.

shiftkey commented 2 years ago

Just wanted to mention that the new 3.5.3 build seems to have resolved this for me on Intel Mac Big Sur

timothyis commented 2 years ago

Thanks @shiftkey! Can anyone else confirm the latest has fixed the issue?

pederjohnsen commented 2 years ago

@timothyis 3.5.3 intel version seems to be working now, all though pretty slow at opening 🤔

After clicking the Kap icon in the status bar it takes nearly 10 seconds before the recording UI is shown 😬

StrawbunnyDev commented 2 years ago

Thanks @shiftkey! Can anyone else confirm the latest has fixed the issue?

Can confirm. Running 3.5.3 Intel version has fixed this. Although after pressing on the record button, it takes about 5 seconds til it actually records.

arihid commented 2 years ago

This bug still present in 3.5.4 Intel version when trying to record windowed region. Fullscreen record work just fine. There are +-5s delay before the record. I don't know if this is a feature or a bug. But if this is a feature, adding an actual timer would make sense imo.