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wwivbbs / wwiv

WWIV BBS Software v5
http://www.wwivbbs.org
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bbs.exe crashes #97

Closed wwiv closed 9 years ago

wwiv commented 10 years ago

Build 974 Windows 7 w32 Not certain what happened but each time I've seen this it was while replying to a message on a sub. Built in editor.

End user sees "Saving" and then nothing, SyncTerm just stops responding until SysOp clicks OK on the error on the BBS computer.

Log Name: Application Source: Application Error Date: 9/21/2014 4:35:04 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: WWIV5 Description: Faulting application name: bbs.exe, version: 0.0.0.0, time stamp: 0x5415e521 Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea91c Exception code: 0xc0000005 Fault offset: 0x00056b0d Faulting process id: 0xe6c Faulting application start time: 0x01cfd5f3ae2cc4d4 Faulting application path: C:\wwiv\bbs.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: e9620144-41e7-11e4-a578-00155d460601 Event Xml:

1000 2 100 0x80000000000000 5167 Application WWIV5 bbs.exe 0.0.0.0 5415e521 ntdll.dll 6.1.7601.18247 521ea91c c0000005 00056b0d e6c 01cfd5f3ae2cc4d4 C:\wwiv\bbs.exe C:\Windows\SYSTEM32\ntdll.dll e9620144-41e7-11e4-a578-00155d460601 And Log Name: Application Source: Windows Error Reporting Date: 9/21/2014 4:41:23 PM Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: WWIV5 Description: Fault bucket 519518120, type 17 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: bbs.exe P2: 0.0.0.0 P3: 5415e521 P4: ntdll.dll P5: 6.1.7601.18247 P6: 521ea91c P7: c0000005 P8: 00056b0d P9: P10: Attached files: C:\Users\Jimmy Mac\AppData\Local\Temp\WER1B24.tmp.WERInternalMetadata.xml These files may be available here: C:\Users\Jimmy Mac\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_bbs.exe_90c7794a1ba9a95f94e389f1ee6675f4d18b0_0348e2a2 Analysis symbol: Rechecking for solution: 0 Report Id: e9620144-41e7-11e4-a578-00155d460601 Report Status: 1 Event Xml: 1001 4 0 0x80000000000000 5168 Application WWIV5 519518120 17 APPCRASH Not available 0 bbs.exe 0.0.0.0 5415e521 ntdll.dll 6.1.7601.18247 521ea91c c0000005 00056b0d C:\Users\Jimmy Mac\AppData\Local\Temp\WER1B24.tmp.WERInternalMetadata.xml C:\Users\Jimmy Mac\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_bbs.exe_90c7794a1ba9a95f94e389f1ee6675f4d18b0_0348e2a2 0 e9620144-41e7-11e4-a578-00155d460601 1 Original comment by: bsbbsoutlaw
wwiv commented 10 years ago

unfortunately I don't see anything in here that helps narrow down a crash.

Original comment by: wwiv

wwiv commented 10 years ago

Just happened again, same scenario: I was replying to a message (remotely) and after /s I see Saving... and then it just hangs on the client. On the BBS, I see that bbs.exe has stopped. Again, a debug adds this to the application log:

Log Name: Application Source: Application Error Date: 10/5/2014 3:51:00 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: WWIV5 Description: Faulting application name: bbs.exe, version: 0.0.0.0, time stamp: 0x542e33dd Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea91c Exception code: 0xc0000005 Fault offset: 0x00055f1b Faulting process id: 0xdf8 Faulting application start time: 0x01cfe0ee59d42cff Faulting application path: C:\wwiv\bbs.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: 13658baf-4ce2-11e4-864a-00155d460601 Event Xml:

1000 2 100 0x80000000000000 5267 Application WWIV5 bbs.exe 0.0.0.0 542e33dd ntdll.dll 6.1.7601.18247 521ea91c c0000005 00055f1b df8 01cfe0ee59d42cff C:\wwiv\bbs.exe C:\Windows\SYSTEM32\ntdll.dll 13658baf-4ce2-11e4-864a-00155d460601 Original comment by: bsbbsoutlaw
wwiv commented 10 years ago

This was on build 1035.

Original comment by: bsbbsoutlaw

wwiv commented 10 years ago

And again... One call later. Replying to the same networked SUB.

Original comment by: bsbbsoutlaw

wwiv commented 10 years ago

Additional event logs attached

Original comment by: bsbbsoutlaw

wwiv commented 10 years ago

as I mentioned in netmail, turn of threaded subs and see if that fixes it.

Original comment by: wwiv

wwiv commented 10 years ago

Turning off the Sub threading appears to have worked. No recent crashes.

Thanks!

Original comment by: bsbbsoutlaw

wwiv commented 10 years ago

Diff:


--- old
+++ new
@@ -1,4 +1,3 @@
-
 Build 974
 Windows 7 w32
 Not certain what happened  but each time I've seen this it was while replying to a message on a sub. Built in editor.

Original comment by: wwiv

wwiv commented 10 years ago

Duplicate of bug 40

Original comment by: wwiv