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Transaction ID is not valid when there is existing transaction ID #6

Open wxwxwxwx9 opened 4 years ago

wxwxwxwx9 commented 4 years ago

Not sure if I'm using the app wrongly but it seems like transaction ID may not be working correctly.

Screen Shot 2020-04-17 at 2.28.00 PM.png

As you can see, the first on the return order list has the transaction id i'm looking for.

nus-pe-bot commented 4 years ago

Team's Response

Hi, I believe you're using the return command wrongly. The return command has two different logic, one for you to convert an order into a return order while the other logic allows you to create a new return order from scratch based on user input.

Hence, in this case, you're trying to convert an order into a return order but the transaction ID that you keyed in is an invalid transaction ID since no orders have this transaction ID.

Furthermore, it doesn't make sense to return a return order that was already returned. Thanks.

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