Redmine down after installing this plugin - Githubissues

x3ro / redmine_amazon_s3

This Redmine plugin stores file attachments on Amazon S3 instead of the local filesystem.

https://x3ro.github.io/redmine_amazon_s3/

MIT License

8 stars 11 forks source link

Redmine down after installing this plugin #9

Open amit-sanaye-ts opened 7 years ago

amit-sanaye-ts commented 7 years ago

Hello,

After install this plugin, entire redmine site has been stopped working.

Getting "We're sorry, but something went wrong." on the web page.

Environment: Redmine version 3.3.1.stable Ruby version 2.2.5-p319 (2016-04-26) [x86_64-linux] Rails version 4.2.7.1 Environment production Database adapter Mysql2

Need some assistance on this.

x3ro commented 7 years ago

Hi @amitsanaye, thanks for the report :) In order to identify the cause of your issue I'll need to know what error is occurring. Can you supply me w/ the log entries which are generated when the error occurs?

amit-sanaye-ts commented 7 years ago

Hi Lucas,

Could you please confirm for "w/ the logs entries" , do you mean the production.log ?

fyi : I am using Nginx as an web server.

x3ro commented 7 years ago

Depends on whether you are running Redmine in production or not :) Its usually the largest logfile. If you want to be sure to send the right info, just delete (or rename) your logs directory, reproduce the error, then zip the entire logs directory and send it. If you don't want to post it here, find my email in my profile or on my website and send it via mail :)