Upgrade to 2024_11 flashes the logo quickly, then nothing. Reverted back to

[wnartles]

Upgraded to 2024_11 flashes the logo quickly, then nothing. Reverted back to 2024_10. worked fine. Restarted windows 10, updated to _11 two more times and same instantly the splash screen goes down. Can't do any testing since it won't start. I know its not much info, but that's all I can provide. Lots of these in Event Manager:

Log Name: Application Source: Application Error Date: 6/15/2024 10:18:22 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: The-Matrix Description: Faulting application name: xLights.exe, version: 0.0.0.0, time stamp: 0x666e1697 Faulting module name: ntdll.dll, version: 10.0.19041.4522, time stamp: 0x8a1bb6f3 Exception code: 0xc0000005 Fault offset: 0x00000000000290a2 Faulting process id: 0x3e30 Faulting application start time: 0x01dabf9bd7964cff Faulting application path: C:\Program Files\xLights\xLights.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: 7048f98b-9788-4b69-9b9d-d9992f1193b3 Faulting package full name: Faulting package-relative application ID: Event Xml:

1000 0 2 100 0 0x80000000000000 209475 Application The-Matrix xLights.exe 0.0.0.0 666e1697 ntdll.dll 10.0.19041.4522 8a1bb6f3 c0000005 00000000000290a2 3e30 01dabf9bd7964cff C:\Program Files\xLights\xLights.exe C:\WINDOWS\SYSTEM32\ntdll.dll 7048f98b-9788-4b69-9b9d-d9992f1193b3 Log Name: Application Source: Application Error Date: 6/16/2024 12:22:01 AM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: The-Matrix Description: Faulting application name: xLights.exe, version: 0.0.0.0, time stamp: 0x6632140b Faulting module name: ntdll.dll, version: 10.0.19041.4522, time stamp: 0x8a1bb6f3 Exception code: 0xc0000005 Fault offset: 0x00000000000a74e5 Faulting process id: 0x3138 Faulting application start time: 0x01dabfacf3b1f47f Faulting application path: C:\Program Files\xLights\xLights.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: b98fb1ab-0af1-4af3-883c-87b2be0ce179 Faulting package full name: Faulting package-relative application ID: Event Xml: 1000 0 2 100 0 0x80000000000000 209578 Application The-Matrix xLights.exe 0.0.0.0 6632140b ntdll.dll 10.0.19041.4522 8a1bb6f3 c0000005 00000000000a74e5 3138 01dabfacf3b1f47f C:\Program Files\xLights\xLights.exe C:\WINDOWS\SYSTEM32\ntdll.dll b98fb1ab-0af1-4af3-883c-87b2be0ce179 NOTE: IF YOU DO NOT ATTACH A SEQUENCE THAT DEMONSTRATES YOUR PROBLEM THEN THERE IS A HIGH PROBABILITY YOUR ISSUE WILL JUST BE CLOSED AND NOT INVESTIGATED. **Describe the bug** A clear and concise description of what the bug is. **To Reproduce** Steps to reproduce the behavior: (and/or link to a short video showing the problem with audio track describing what you are doing) 1. Go to '...' 2. Click on '....' 3. Scroll down to '....' 4. See error **Expected behavior** A clear and concise description of what you expected to happen and why. **Screenshots** If applicable, add screenshots to help explain your problem. **Versions (please complete the following information):** - OS: [e.g. Windows 10, Mac 10.14.5, etc...] - xLights version [e.g. 2019.37] **Additional context** Add any other context about the problem here. **Attachments** - If associated with a crash please attach/link to a dropbox containing the crash log that was produced - If it crashed but no crash log was produced please use Tools Menu/Package Logs and attach/link to a dropbox containing the resulting zip file - If the error relates to rendering an effect or a crash while sequencing please use Tools Menu/Package Sequence and attach/link to a dropbox containing the resulting zip file If you would prefer not to post your sequences publically please say so and be ready to PM them to one of the developers when asked.

[AzGilrock]

It’s not doing this for everyone so it’s gotta be show folder specific. So best thing is do a Package Log Files with version .10

[derwin12]

Devs - I had RonR check some nightys for me.

925 hang and quits

924 works and a couple prior as well.

So need to check into the commits on that day.

[derwin12]

June 5 to 6th The only change I see is the reversal of the sketch panel. Cant see that being dangerous.

[derwin12]

Could be users that have never opened the new moving head effect? Is that panel perhaps not initialized for them? wxSize old_sz = m_sketchCanvasPanel->GetSize();

[AzGilrock]

m_sketchCanvasPanel is created in the constructor it has to be there.

[NaterDog2020]

Having the same issue, but works fine when reverted back to Version 10.

[derwin12]

Folks having problems, could you verify that this nightly works No. 924 https://github.com/xLightsSequencer/xLights/actions/runs/9378451618 And this one does not.. No. 925 https://github.com/xLightsSequencer/xLights/actions/runs/9395371749

[daroyaci]

Same issue here as well, quick flash of logo and then nothing. But 10 works fine like it always did. i will verify if the nightly above works later today and report back with findings. Thanks

[AzGilrock]

Someone with failures should try renaming their show folder so that xLights starts up fresh and see what happens.

[NaterDog2020]

Ok, I will try those fixes, when I get the chance, and report back. Will be a couple hours.

[derwin12]

Joe tried his show folder on a new install (PC) and it worked. Still trying to track this down. We have a couple more folks in zoom trying to narrow this down.

[MrPierreB]

I know this is a long show, but can somebody who's it crashes for download and install .11 from github. Might not work, but worth a try. I downloaded the .11 from xlights.org and then also downloaded .11 from github. The SHA256 hash doesn't match between the 2 files.

[derwin12]

Narrowed down to this code in the layout model_grp_panel = new ModelGroupPanel(sw, xlights->AllModels, this);

[cybercop23]

I know this is a long show, but can somebody who's it crashes for download and install .11 from github. Might not work, but worth a try. I downloaded the .11 from xlights.org and then also downloaded .11 from github. The SHA256 hash doesn't match between the 2 files.

They won't. Keith rebuilds it for Windows and then loads it. We have an open requet for some missing files to be looaded in Git so we can build and only use Git. @keithsw1111

[cybercop23]

Someone with failures should try renaming their show folder so that xLights starts up fresh and see what happens.

Fresh folder using /w and still ends. It ends even before asking for a new show folder.

[computergeek1507]

try installing the newest C++ Redistributable with VS 17.10/ C++14.40 support

https://aka.ms/vs/17/release/vc_redist.x64.exe

[NaterDog2020]

Ok, when i installed the newest C++ Redistributable it worked! Thanks @computergeek1507 !

[cybercop23]

@dkulp @keithsw1111 what is the path forward for this fix? Can we recompile the windows version and repost and those that alreay have upgrade can use the above link? Or is it better/faster to just cut 12? There are a lot of changes in 11 and has been almost 2 months and I don't think we should wait until a "full 12" is released.

[AzGilrock]

I thought the Windows installer prompted users to install the C++ redistributable so maybe its just making sure its suggesting the right version.

[computergeek1507]

I thought the Windows installer prompted users to install the C++ redistributable so maybe its just making sure its suggesting the right version.

The version Included in the repo used by the installer is a couple years old. I hope to update the installer to download the newest

[xlights33]

installed the newest C++ Redistributable with VS 17.10/ C++14.40 support and now able to start 2024.11 Joe

[keithsw1111]

I have updated the xlights download with the latest vc runtime

[keithsw1111]

I know this is a long show, but can somebody who's it crashes for download and install .11 from github. Might not work, but worth a try. I downloaded the .11 from xlights.org and then also downloaded .11 from github. The SHA256 hash doesn't match between the 2 files.

They won't. Keith rebuilds it for Windows and then loads it. We have an open requet for some missing files to be looaded in Git so we can build and only use Git. @keithsw1111

What files are you missing?

[cybercop23]

@keithsw1111 Git is missing the SMPTE libs, thus Scott can't build and include xSchedule. I know there are some logistics issues to work out, but will help us with getting nightly/beta versions to users for more hands on testing. See https://github.com/xLightsSequencer/xLights/discussions/4501

[keithsw1111]

Its here: https://github.com/keithsw1111/libltc

[cybercop23]

Thank you very much @keithsw1111 . @computergeek1507 will this work? Guess we have to clone and refresh or just pull each time?