PDF export is corrupt\zero size

xarial / cad-plus

Tool which complements functionality of SOLIDWORKS by enabling additional toolsets. The application allows to automate various areas of SOLIDWORKS application. This includes but not limited to custom properties automation, geometry features, custom toolbars, export and import capabilities etc.

http://cadplus.xarial.com/

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PDF export is corrupt\zero size #15

Open ntzallas opened 4 years ago

ntzallas commented 4 years ago

Running: eDrawings x64 edition 2020 SP 3.0 (28.3.0.0025) PDM Professional 2020 SP2.0 Adobe acrobat DC 2020.009.20074

After exporting slddrw to pdf, opening pdf in adobe acrobat DC results in below error Have tried multiple times, same resulting error

Only notable difference compared to xPort video tutorial demo is that the source path of slddrw files is in a local PDM Pro vault view

Exported pdf files are zero size. I cannot even attach them to this ticket for reference

Hope this helps

artem1t commented 4 years ago

Could you please make sure that those drawings are cached locally by PDM.

ntzallas commented 4 years ago

Could you please make sure that those drawings are cached locally by PDM.

Export now says completed successfully, however there is no files in the destination folder

I should mention that our company has now recently upgraded us to 2020 SP 4.0 (28.4.0.0015). In case that is the culprit

artem1t commented 4 years ago

Are you on Windows 10? Could you please also try to export outside of PDM vault - just want to see if this is PDM related issue.

ntzallas commented 4 years ago

Same result, no export file

artem1t commented 4 years ago

Tool is using 'Microsoft Print To PDF' printer to export PDFs. Could you please try to manually export PDF from eDrawings via this printer, does it work?

ntzallas commented 4 years ago

Using "Microsoft Print to PDF" works correctly. PDF file is created and is readable

artem1t commented 4 years ago

I have found an open SPR in the SW Knowledge Base regarding the corrupted PDF files with Print5 method. I believe this is a problem. However, it is still working on my machine (even when I upgraded to SP4). But I can reproduce this issue on a brand new machine with eDrawing 2020 SP4. Unfortunately seems like it is not possible to download previous versions of eDrawings to validate the regression.

ntzallas commented 4 years ago

I might be misunderstanding, so please ignore if this is redundant.

Is not possible simply to download the SP 2.0 or 3.0 pack from the below location and just check "edrawings" during installation, and nothing else?

Either way, glad you were able to find a possible issue

artem1t commented 4 years ago

It might work as well. But it used to be on 'Free Tools tab', now you can only download latest version there. To download older it is required to fill the form here: https://www.solidworks.com/support/free-product-form. I will contact my VAR to get the download - just cannot do it immediately and it may take some time.

rikkis88 commented 2 years ago

Im having this same issue as well. Was there a solution? Im using Solidworks 2021 Version, we dont have PDM